I contacted TS with an enquiry by email and had a response with a solution within 5 minutes. I was not only impressed with the speed but with the profession way the advice was given. As I was having t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've used Ticketsource for years now for fundraising and social events. What sets them apart is you can speak to an advisor immediately to deal with any issues at all.
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Zobacz więcej
Reakcja na opinię
I use my phone for everything - I’m not a dinosaur I prefer to be a unicorn ! I ordered the tickets which I was proud of myself, trying to save to a wallet then they disappeared 🙈🙈🙈 I found the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Dane kontaktowe
Zjednoczone Królestwo
- ticketsource.com
4,9
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My query was resolved very promptly
My query was resolved very promptly, great customer service!
11 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Sally, thank you very much for your review. All the best.
I had lost the emails that confirmed my…
I had lost the emails that confirmed my ticket purchases and associated details. Kate from Ticketsource got back to me quickly and provided all my ticket purchase receipts. What a relief! Thank you!
9 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Sarra, thank you very much for your review. Pleased to hear Kate was able to assist.
Olivia was wonderful
Olivia was wonderful. She was professional and so helpful. Excellent customer service.
9 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Jan, thank you very much for your kind words, we will be sure to share this with Olivia.
Customer service
Easy to book tickets. I had a slight technical issue at my end and Chloe helped to resolve it very quickly and efficiently. Great customer service!
9 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Rosalyn, thank you very much for your review. We will pass on your kind words to Chloe.
No response to attempts at contact after selling a ticket for a seat that didn’t exist
Sold me a ticket for a seat that did not exist at the venue. Have not responded to my attempts at contact. Would not ever buy a ticket for future events from this company if this is the way they treat customers.
09.02.26 In response to the TicketSource reply, I have the response emails from them that confirm I sent correspondence via the website contact form
30 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Michael, we are sorry to hear about the issues you have experienced with your booking. Our support team are not aware of any outstanding queries of this nature, and our response times are typically within the same working day.
Could you please share your booking reference here, or email it to support@ticketsource.com, so we can identify your booking and get in touch with you directly.
We took out insurance for our tickets…
We took out insurance for our tickets for an Acro Competition our daughter was participating in. She can no longer compete but we cannot claim back our tickets cost! Pointless paying extra for insurance!
18 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
We are sorry to hear that you have not been satisfied with your refund protection cover. Refund protection is provided by our third party partner XCover and covers specific situations, which are set out in the terms and conditions shown at the time of purchase. There is also a 14 day cooling off period after the booking. If you feel your circumstances should be covered, please contact our support team and we will be happy to look into this for you.
Excellent support service
I emailed the support desk as I had entered an incorrect email address when booking tickets to an event. Chloe came back within 10 minutes, amended my email and resent my tickets. Excellent, professional service and a pleasure to deal with. Very easy booking system too!
6 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Sinead, thank you very much for your review and pleased to hear that Chloe was able to offer a speedy response.
Prompt efficient service
I had an issue with my order where I was charged twice. I was contacted the following day by Angharad to highlight the error and she refunded the duplicated amount quickly and without any hassle. Amazing service. Thank you
6 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Thank you very much for your review. We will pass on your kind words to Angharad.
Very quick response to my query
Very quick response to my query. Sorted my error out with my booking very quickly ⭐️⭐️⭐️⭐️⭐️
5 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Angela, thank you very much for taking the time to leave your review. All the best.
I managed to make a mess of a booking…
I managed to make a mess of a booking with Ticket Source and they were very patient and reassuring and sorted everything out for me.
4 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Andrea. Thank you very much for your review and pleased to hear the team were able to assist.
Excellent service
We use TicketSource to sell tickets for our fundraising events. The set up is easy and they have a telephone booking line for customers who prefer not to buy tickets online. They also have very helpful customer service!
3 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Thank you very much for sharing your feedback.
I made a mistake with my email address…
I made a mistake with my email address so tickets were not sent. I contacted TicketSource and they rectified mistake promptly
2 lutego 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Garry, thank you very much for your review. All the best.
Good communication and everything works…
Good communication and everything works as it should
31 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
Thank you very much for your review. All the best.
After checking my bank statement I have…
After checking my bank statement I have been charged twice for the same ticket purchase. Event organiser says it’s a fault on Ticketsource website. Will now be referring this back to my bank.
30 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Graeme. We are sorry to hear your booking experience has not been seamless. We understand that our support team has been in contact with you directly and has confirmed that this was a pending payment rather than a duplicate charge. We hope this matter is now resolved and that you might consider updating your review to reflect the outcome.
Very easy to book tickets
Very easy to book tickets. The confirmation email didn’t arrive so I emailed customer service and Becca responded very quickly by resending the message.
26 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Denise. Thank you very much for your review and pleased Becca was on hand to assist.
Ticketsource responded immediately and…
Ticketsource responded immediately and resolved my issue
30 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Daniel, thank you very much for your review. All the best.
Excellent Service
Matt was really helpful and responded extremely quickly and efficiently to my enquiry with an excellent mix of professionalism and friendliness. Delighted at the service. Many thanks.
30 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Claire, thank you for taking the time to leave your review.
Incorrectly spelt email address
Had an issue with tickets being sent to an incorrectly spelt email address which was sorted within one hour of contacting TicketSource.
30 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi John, thank you very much for your review. All the best
Chilworth's Benedictine monks love TicketSource
I manage three accounts with TicketSource and its speedy and efficient ‘can do’ customer service which always solves issues immediately is one of the reasons why we love this company…..plus the ease of use and wide ranging functionality of the system and highly reasonable pricing.
TicketSource has made a big difference to us; we are a very hard to reach and hard to find hidden Benedictine monastery in the Surrey Hills near Guildford, UK: St Augustine’s Abbey, Chilworth.
29 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
Hi Richard, thank you so much fot taking the time to share your feedback and we are pleased to hear that TicketSource is having a positive impact for you.
Purchased Ticket Enquiry
I emailed a query and had a response within an hour.
Most businesses will respond (if ever without reminders) in 72 hours.
Well done.
29 stycznia 2026
Opinia niezależna
Odpowiedź od TicketSource
Thank you very much for taking the time to leave your review.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.