I did not realize I was signing up for a subscription. As soon as I did, I contacted company via email and received a prompt reply on a Sunday. My subscription was cancelled by Joan in a very timely... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our friends had great fun playing Uzzle! I joined in to play and was unable to complete my puzzle. The 13 year old in the group noticed I didn’t have the full set of pieces! I contacted customer serv... Zobacz więcej
Love the product for either partner or solo play! Great brain exercising. I had purchased more than 1 item but hadn’t opened the second one for over a year- discovered a defective block #4 (stickers... Zobacz więcej
Games are fine, the Shady way they auto subscribe you to their 'Game Club' is garbage. The cancelation policy, once you find it, says you can cancel by 'Logging into your customer account and clicking... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Dane kontaktowe
Stany Zjednoczone
- help@theuzzle.com
- theuzzle.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Uzzle game purchase
Response from sellers prompt and helpful, game is well made and fun to play. We purchased 2 games one for us here in Australia, hubby and I are in our 70s and are addicted to playing already, and one to take to our grandchildren in the US who love games and are very competitive. Great times ahead.
The uzzle is amazing ..
I had the opportunity to play The Uzzle at a friend barbecue this July 4th just after the first 2 plays, my mind was already made up. I got to have this game.
Immediately after I went and ordered the basic and the expansion sets. This game is amazingly satisfying. Thus for all ages and cultures ...
Bernadette and the staff at Uzzle were extremely Professional
Bernadette and the staff at Uzzle were extremely professional and courteous when the delivery driver had marked my parcel delivered when it had in fact not been delivered. They immediately initiated an investigation and shipped me a replacement which arrived the next day. This is what customer service should be and I wish the Uzzle company the very best!
SUPER FUN FOR EVERYONE AND CARING, HIGH INTEGRITY COMPANY
We have had endless hours of fun with the original Uzzle puzzle for the adults and older kids-we've ordered more so more people can play together. We have been enjoying and having fun for several years. I just ordered the Uzzle that is for younger kids for my grandchild. I accidentally put our old address and Bernadette took care of the matter right after I emailed the company - and on the weekend!! I highly recommend this company for its quality and FUN products - and their integrity and caring.
Our game was missing some parts
Our game was missing some parts. Bernadette responded quickly throughout the whole conversation and resolved the issue in a most satisfactory way.
The best support team!
The Uzzle support team have been amazing! Had an issue with a missing piece after purchase and when I contacted them to get that one spare part they replied in less than 1 hour and they immediately sent a new whole game!!!! Thank you!
Professional customer service
One of the decks had duplicate cards. Contacted customer service and they sent me a new replacement. Super professional and efficient company. Highly recommended. Plus : we love playing Uzzle
We received the uzzle game for…
We received the uzzle game for Christmas, and we noticed a piece of the picture on one block was missing. They replaced it for us very quickly and sent us more so we could play with more people! We love this game so it was very exciting.
Our family loves to play games
Our family loves to play games, so i purchased The Uzzle as our family Easter gift. The colors and designs on the cubes were perfect compliment to Easter colors.
After several rounds we discovered one cube had a blank side. We substituted with a masking tape patch and continued playing because it was sooo fun we couldn't stop.😅
I contacted customer service the next day via email with a photo of our "patch." I would have been happy with a replacement sticker. A new cube would be even better BUT .....no, I was sent an entirely NEW game! Customer service extraordinaire ❤️ I'm bragging to everyone AND taking The Uzzle to our Lake Ladies Game Night!
Thank you !
Ever since I purchased the puzzle game…
Ever since I purchased the puzzle game my boys Elon & Enzo 6 and 3 years old can’t stop playing it.
Best new product. I made an order on Friday and received…
I made an order on Friday and received my package the next day before 10 am!
To say I was pleased is an understatement!
Looking through the box I was excited to try it out in my grandkids as I think we will all enjoy the challenge and have fun at the same time. The kids won’t realise that they are actually gaining a skill as well as having fun.
Thank you I’m very pleased with your product.
Great family game
The grandkids enjoyed having a new game to play. We had a slight problem with our game and the customer service was quick to respond and corrected it immediately.
My 6 yr old granddaughter loves this…
My 6 yr old granddaughter loves this game. She and her mom play frequently. Recently we played with the game I purchased for our home. She beat me every time! We did notice that one of the blocks was missing one side of the design. I notified Uzzle through their email and got an immediate response. I’m pleased to say they replaced the block and we’ll receive it shortly. Thank you Uzzle for a great product and excellent customer service.
Debbie M
If you’re looking for a new family…
If you’re looking for a new family game, this is the one for you.! My family is having A lot of fun. I purchased the four player game and now wish I had purchased one for more players. It may be frustrating for small children because older children can do it faster. But I definitely recommend it. It is too much fun!
Especially great with kids on the spectrum
The only reason I’ve given this a 5 is that 10 isn’t possible. As an adolescent therapist working with a large population of autistic kids, I’ve noticed that this particular group has enjoyed the game and excelled at it to a surprising extent. Not only is it the game of choice for all of my kids who have tried it, but my autistic kids tend to beat me soundly at the higher levels almost without exception. This is especially interesting when contrasted with the easier levels where they tend to struggle much more. This experience probably warrants some research for those who are so inclined. All in all, without hyperbole, the most effective and fun game for this population that I’ve discovered in 30 years of being in this field. By the way, it’s nearly as popular with the neurotypical kids as well. Add to that how responsive the company has been to me and this is a cannot miss.
Excellent customer service
Excellent customer service! Contacted customer service for a missing sticker and requested a new block and received an extremely quick response resulting in way more than I had asked for as a solution! We are very happy with their service and the game is fun to play with all ages!
These guys went way above and beyond to…
These guys went way above and beyond to help me with my issue
My order was never received so never received order but replaced quickly! I sent…
My order was never received so I sent the puzzle company an email. The response was quick!!! As soon as they got the information that it was lost in transit they immediately told me that another one was being shipped out! What fabulous service!
Great games!
Great games!! Loads of fun!! Going to get the stacking game next!!
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