I did not realize I was signing up for a subscription. As soon as I did, I contacted company via email and received a prompt reply on a Sunday. My subscription was cancelled by Joan in a very timely... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our friends had great fun playing Uzzle! I joined in to play and was unable to complete my puzzle. The 13 year old in the group noticed I didn’t have the full set of pieces! I contacted customer serv... Zobacz więcej
Love the product for either partner or solo play! Great brain exercising. I had purchased more than 1 item but hadn’t opened the second one for over a year- discovered a defective block #4 (stickers... Zobacz więcej
Games are fine, the Shady way they auto subscribe you to their 'Game Club' is garbage. The cancelation policy, once you find it, says you can cancel by 'Logging into your customer account and clicking... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Dane kontaktowe
Stany Zjednoczone
- help@theuzzle.com
- theuzzle.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Best customer service ever!
This company has the best customers service I've ever experienced. Bernadette replied to all my questions and concerns almost immediately and to my great satisfaction. Thank you!
Still haven't received my order after…
Still haven't received my order after almost a month. Wondering if this is a scam.

Odpowiedź od Uzzle
Your service is the best!
My experience was wonderful! I saw the ad on Facebook and was happy to see games that are not just educational but fun. It does get them off their tablets!! Bonus!
They are affordable and good quality games. Plus not everyone has them. My grandchildren love them and that says it all!
Maureen
The Uzzle Is Funtastic
The Uzzle brings friends and family to the table for fun, exciting competition. Laughter fills the air as all ages scramble to complete the challenge.
The Uzzle family was exceptional to work with from placing my order to seeing my 2nd order through to completion. Exceptional Business!
Family fun games
I have purchased a few Uzzle games. Some for my grandkids. I have played all of them with them and they enjoyed all of them. They even ask me to play them which is nice since they like their ipads way too much.
Stellar customer service!!
Stellar customer service. I requested to cancel reoccurring shipments which I agreed to in error. Response was timely and subscriptions cancelled. Caring efficient customer service should be part of your logo
Thank you for being outstanding!!
Excellent customer service
Excellent customer service, prompt attention to questions & issues. Willingness to please the customer. Games are an excellent way to get family, friends & children together and have some fun.
Great Idea but Poorly Constructed
We ordered five games through Walmart for our grandchildren for Christmas. The game box is made of corrugated cardboard which is easily damaged and one already was when we received it. The game pieces themselves are individual paper designs glued to the sides of the plastic cubes making them easy to damage when handled by adults and even more so when handled by children.

Odpowiedź od Uzzle
There was a mix up with my order
There was a mix up with my order. I ordered two games and only received one with the special edition box. I smelled customer service. They responded quickly and apologized it was an overbite on their end. They sent me out my missing game and the special edition to complete my order. I received it with in days.
Communication was excellent. I have told friends about the game and about my positive experience with this company
Keep up the good work with the busy holiday season coming up,
Thank you
Lori Martin
I tried to place an order
I tried to place an order - it said I qualified for free shipping. When I went to checkout, they were charging $27 to ship! I couldn't even find a link to ask for help.

Odpowiedź od Uzzle
The staff is very focused on customer…
The staff is very focused on customer satisfaction.And they are friendly and very informative. There are a series of products is outstanding. The products pretty much sell themselves and their customer interaction is just the cherry on top of the sundae.
Product arrived very promptly
Product arrived very promptly, as described.
Correspondence about payment and delivery efficient.
All in all a great service
The two games we got were fun!🤩
The two games we got were fun!🤩. I purchased them to help keep my senior mom and aunts brain active. I didn’t realize it helped me too. Brought out my competitive spirit in a fun way. We started on Level 1 and then went to level two. Now we will progress.
Incredible imaginative games!
I am impressed with the quality of the games, even more so with how unusually imaginative they are. As a retired early childhood educator and literacy teacher, l have seen hundreds of games. I have never enjoyed playing a game as much as l enjoyed playing Topple Toads with my 4 year old granddaughter. The addition of a water element is pure genius. Keep up the good work!
My experience was a breath of fresh…
My experience was a breath of fresh air, compared to other experiences I’ve had. Your customer service representative, Bernadette, was so kind, respectful and supportive. I felt heard, understood and that she and this company would do anything in their power to help me get the games I paid for, for my grandchildren in time for their visit.
In short, I paid for the games and realized too late to see my auto generated address was one I had two years ago. I called back and received a message from Bernadette. She stated, that this was ver fixable. She acted like nothing was too big or small that couldn’t be handle on her end. But it was too late the package was sent already in route to the old address. She quickly sent out a new package to the new address, but this time it was delivered to the wrong space in the park I live at. Bernadette, told her I have been waiting an additional week from when it was listed as delivered, and that I still did not receive it. She sent back a picture confirmation of its delivery. I took that info and went to that location, they were not home, so I went to the manager to voice my concerns and quickly got the package back within an hour with no issues.
I played the games today to see it and understand it before I play with my kiddos. I love them. Very inactive. I think this will be so much fun for the kiddos. And a wonderful way to keep the TV watching to a minimum and engaging more as a family.
Thank you so much for offering a wonderful product to get our kids more engaged in family time. I will continue to look for new products from your company.
Blessing to you all.
I would really like to recommend Bernadette for a pay increase please. She is such an asset to your company and should be compensated more, as this is a really tough job on most days I’m sure.
Thank you.
Rita R.
Great products and customer seevice
This company has both wonderful products and great customer service.
At first I realized the persons I…
At first I realized the persons I bought the games for will not use them really and asked for a refund. But it was too late. After a few exchanges with them they graciously accepted to give me a partial refund. I am impressed. I hope that my fear that my nephews won’t enjoy playing the game won’t materialize itself.
When USPS delivered my package it was…
When USPS delivered my package it was left outside unprotected by weather. The box was completely soaked. I shared my story with the company and without asking they shipped me a new package and thanked me for the feedback! Five star customer service.
The customer service was very helpful…
The customer service was very helpful and quick answering my questions.
I was looking for a large print option…
I was looking for a large print option of the Uzzle game cards. Although there's not currently an option for large print cards, the company is considering adding one in their future updates. Warms to my heart to know that visually impaired people are considered by this company!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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