I did not realize I was signing up for a subscription. As soon as I did, I contacted company via email and received a prompt reply on a Sunday. My subscription was cancelled by Joan in a very timely... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our friends had great fun playing Uzzle! I joined in to play and was unable to complete my puzzle. The 13 year old in the group noticed I didn’t have the full set of pieces! I contacted customer serv... Zobacz więcej
Love the product for either partner or solo play! Great brain exercising. I had purchased more than 1 item but hadn’t opened the second one for over a year- discovered a defective block #4 (stickers... Zobacz więcej
Games are fine, the Shady way they auto subscribe you to their 'Game Club' is garbage. The cancelation policy, once you find it, says you can cancel by 'Logging into your customer account and clicking... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Dane kontaktowe
Stany Zjednoczone
- help@theuzzle.com
- theuzzle.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wonderful customer service
Wonderful customer service - very helpful over my mistake in the ordering process.
A great game and excellent customer service!
A great game that I played with my in-laws over the winter holiday break. I enjoyed it so much that I purchased it as a birthday gift for my niece. Excellent customer service as well! They were very personable, professional, and went above and beyond to answer my questions and concerns.
Process was simple and fast
Everything was smooth. The game arrived early for my grandson. I won't be there for a few days. He is 8 and it's his favorite game. I got the expansion pack so the whole family can play together. To be fair it's my favorite game too.
Excellent experience with this company
I have never had a better experience dealing with this company than any other company that sells the game UZZLE. Super fast delivery and the game is so much fun. Great communication, I will be ordering from them again. Thank you so much for a great experience dealing with your website.
My experience with Uzzle has been a…
My experience with Uzzle has been a real wonderful experience. In my experience they went above and beyond to helped with my order. I had 3 games going to 3 different addresses. Thank you Uzzle for all of your assistance. Becky Wendt
Missing pieces to a game being replaced
I reached out to Uzzle when my product arrived with missing pieces. I contacted the company never expecting a reply, however, what an amazing surprise to actually receive a response. After making apologies the missing pieces are en route to me! Thank you Uzzle!
Fun game
Fun game. Had an issue that was immediately resolved by the company!
Fun game and amazing customer service!
This company reminds me of how customer…
This company reminds me of how customer service was years ago ! Quick response and professional ! Definitely recommend and the games are fun!
I ordered this product in the middle of…dec.
I ordered this product in the middle of December for a Christmas present. You charged me 83.39 on the 18th. I never recieved your product. Still waiting. I will notify Chase to return my money if I don't hear from you this week.

Odpowiedź od Uzzle
Top notch customer care.
Customer service is exceptional. They respond quickly and resolve issues immediately.
Amazing Customer Service
Although I’m a bit late writing this, I needed to post a review, not for the product, it speaks for itself, but for the customer service. My order like I’m sure several was delayed and not delivered as I would have liked, I know that shouldn’t be good. It’s just a testament to how many people ordered the game for the holidays. But customer service bent over backwards to fix, stayed in contact with me and did everything possible to resolve, which they did. To me that’s more important than anything. So thank you to the Uzzle team for all their help and yes we LOVE both the games!!
Love this game
Love this game. My husband and I play and we’ll be introducing it to our. grandkids
Great game
Great game , challenging yet not frustrating for 5 year olds. Ours arrived with extras if one number and a deficit of another block. The company is seeing a whole new set to us. Great customer service.
Replacement of Uzzle @ no charge due to a fire...no proof required!
I had ordered an Uzzle game in December, 2024. It was shipped out and was to be delivered to me by the USPS. Once it arrived in our city, it was loaded onto a mail truck for delivery that caught fire, destroying everything that was on the truck (including my Uzzle game). I emailed the Uzzle team about the details of the misfortune, and heard back within 24 hours, with the notification that they were going to send a replacement game at N/C. I was impressed with the trust that was placed in my sharing of the situation, and even though I have a notification from the USPS regarding the fire as proof of my situation, I never had to supply it because the Uzzle team believed me without proof. That meant a lot to me!
Nice people.
Nice people to deal with. They are very interested in making sure the customer is happy.
A1 Customer service
After buying and receiving our Uzzle game we noticed that one of the blocks had one side that was not marked/stamped or stickered at all. Emailed Uzzle letting them know and received a reply within 24 hours! Within a week I received a new game ! Customer support for this company is top notch and the efficiency in which they took care of this small problem was very impressive. Kudos to Uzzle customer support and thank you again for your speedy response. Will highly recommend to anyone that asks.
Great family game
We purchased this game for our 6 year old grandson. The whole family loves it!
Great Customer Service
The customer service is beyond exceptional! I ordered the wrong game-the expansion one first. I didn’t realize it until we tried to play it Christmas Day with my family, I Emailed your customer service and within 24 hours they responded by letting me know they were going to send out the correct game - first one addition with no additional charges.
Thank you again Not too many companies would do that :)
Customer service is beyond belief
Customer service is beyond belief! They accidentally sent us extra games and when I reached out to let them know, they said we could keep them!! I love this company.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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