Cannot fault at all, couldn’t be happier. Arrived 2 days earlier than estimated, great email communication and call from driver on the day to give a couple of hours notice. Delivered to the drive and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product was fine and arrived promptly, however £35 for postage for a single actuator in a small box is exorbitant. How this is justified I don’t know although I’m sure you’ll attemt it. Would look els... Zobacz więcej
Reakcja na opinię
The UFH group has delivered a first rate professional and courteous service. Ben took the time to call and discuss my planned UFH system requirement and designed the system to suit. The sales tea... Zobacz więcej
Reakcja na opinię
Not only a competitive price for the items I purchased the guys there are very polite and friendly. I found them very responsive when I was asking question about suitability etc, providing me with the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca urządzeń grzewczych
- Dostawca materiałów budowlanych
- Bojlery i ogrzewanie
- Sklep z artykułami domowymi
- Sklep z artykułami hydraulicznymi
Napisane przez firmę
Welcome to The UFH Group, your ultimate source for premium underfloor heating systems. As a leading provider, we specialise in both electric and water underfloor heating, offering everything from the individual components to complete solution kits that include all necessary products and accessories for effortless installation. Our range also extends to bespoke insulation boards, tailored to support any pipe size for enhanced efficiency and ease of installation. We pride ourselves on stocking market-leading brands such as Heatmiser, Mapei, Reliance Water Controls, Tio, Uponor, Whisper Controls, and innovative solutions from Tekwarm and Tekcem, ensuring quality, durability, and energy efficiency. At The UFH Group, we're dedicated to elevating your heating experience with our exceptional support, aftercare, and deep industry knowledge. Whether you're looking for a full system, individual components, or smart thermostats, our expert team is here to provide personalised guidance and support. Our commitment to excellence is reflected in every interaction and backed by the positive feedback from our satisfied customers. Discover the difference with The UFH Group and transform your space with our efficient, reliable underfloor heating solutions. For more information, visit our website at www.theufhgroup.co.uk, call us at 03300565830, or email our team at sales@theufhgroup.co.uk. The UFH Group is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including InsulationUK, Builders Merchant Direct, Screeds Direct, and Renders Direct.
Dane kontaktowe
Unit 2 Power Park, Commercial Road, S63 9BL, Rotherham, Zjednoczone Królestwo
- 03300 565 830
- sales@theufhgroup.co.uk
- theufhgroup.co.uk
4,7
Doskonała
128 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Identified the old manifold
Identified the old manifold, and quick at responding to queries.
Delivery was on time..
8 kwietnia 2026
Great Service
16 marca 2026
Odpowiedź od The UFH Group
Thank you Richard for the feedback!
Jenny
The UFH Group
Great advice and super quick delivey
Great advice and super quick delivey, easy order and quality products.
17 marca 2026
Odpowiedź od The UFH Group
Thank you Brian for taking the time to leave us a review, it is appreciated when customers give feedback
Jenny
The UFH Group
Product was fine and arrived promptly
Product was fine and arrived promptly, however £35 for postage for a single actuator in a small box is exorbitant. How this is justified I don’t know although I’m sure you’ll attemt it. Would look elsewhere next time as the product cost £15!!!!!
6 marca 2026
Odpowiedź od The UFH Group
Hi Mr Clifton, thank you for your feedback - that product does have several carriage options including a £9.99 express parcel which is the default when you get to shipping, you have to choose the £35 carriage charge (offers same delivery time). I appreciate there are several options available and it may be confusing and we will look to review this.
Jenny
The UFH Group
Cannot fault at all
Cannot fault at all, couldn’t be happier. Arrived 2 days earlier than estimated, great email communication and call from driver on the day to give a couple of hours notice. Delivered to the drive and helped hand deliver to the garage. Excellent price compared to others and £25 delivery! Brilliant company and service 👍
9 marca 2026
Odpowiedź od The UFH Group
Thank you Gareth for your review, it is really appreciated. We pride ourselves on offering the best service we can. We hope your project went well
Jenny
Insulation UK
Well packaged
Well packaged, quick response to information requested, delivered exactly on time, good to deal with
27 lutego 2026
Odpowiedź od The UFH Group
Thank you Kevin for taking the time to leave us a review, we are pleased our service met your expectations 😊
Jenny
The UFH Group
Everything as expected
Customer service was precise and helpful as was delivery. As expected. Nothing to fault.
5 lutego 2026
Odpowiedź od The UFH Group
Thank you Adam for the feedback, it is really appreciated.
Jenny
The UFH Group
Incorrect item supplied originally
Incorrect item supplied originally. refund and correct item with no quibbles - good service.
7 stycznia 2026
Odpowiedź od The UFH Group
Thank you Simon for the feedback, unfortunately mistakes happen and I am pleased we manged to sort it out for you.
Jenny
The UFH Group
Helpful answer to a technical question…
Helpful answer to a technical question supported by documentation. Prompt delivery and great communication.
7 stycznia 2026
Odpowiedź od The UFH Group
Thank you Chris for taking the time to leave us feedback, it is really appreciated.
Jenny
The UFH Group
First Class
Not only a competitive price for the items I purchased the guys there are very polite and friendly. I found them very responsive when I was asking question about suitability etc, providing me with the right advise for me to get the outcome I needed. Call out to Ben who dealt extremely well with my 100's of questions, obviously a subject matter expert.
5 stycznia 2026
Odpowiedź od The UFH Group
Thank you Kevin for taking the time to leave us such a great review, I have passed on your comments to Ben who will be over the moon with such great feedback (and yes he is definitely a subject matter expert 😊)
Jenny
The UFH Group
Great guidance and a smooth experience
Great guidance and a smooth experience; I'll definitely return for future needs.
5 stycznia 2026
Opinia niezależna
Odpowiedź od The UFH Group
Thank you Genesis for such positive feedback, and we look forward to seeing you shop with us again.
Jenny
The UFH Group
Odpowiedź od The UFH Group
Thank you for the feedback and 5 stars it is really appreciated 😍
Jenny
The UFH Group
Driver was great
Driver was great. Communication was great. Thank you for your service
16 grudnia 2025
Odpowiedź od The UFH Group
Thank you Ellis for the great feedback , I have passed your comments onto the driver
Jenny
The UFH Group
Odpowiedź od The UFH Group
Thank you for the 5⭐'s
Jenny
The UFH Group
Really good shop
Very fast delivery. Product as described, well-protected during delivery. Lowest prices I could find online. I will definitely use this store again.
Thanks UFH Group
1 grudnia 2025
Odpowiedź od The UFH Group
Thank you Tomasz, your feed back is really appreciated and we look foward to you shopping with us again,
Jenny
The UFH Group
Good service
We had a small issue, that have been sorted very quickly. Very profesional
28 listopada 2025
Odpowiedź od The UFH Group
Hi Isac, thank you for your feedback. I understand your frustrations, we too were frustrated and as you will appreciate had to take this up with the supplier. and this does take time. I do believe we have contacted you offline within 24 hours with a resolution that has been accepted.
Jenny
The UFH Group
Odpowiedź od The UFH Group
Thank you for the great feed back it is really appreciated 🤩
Jenny
The UFH Group
Odpowiedź od The UFH Group
Thank you Maria for taking the time to leave us a review, I have passed your comments onto Mike 🤩
Jenny
The UFH Group
Odpowiedź od The UFH Group
Thank you John for such a positive comment!🤩
Jenny
The UFH Group
Difficult place to deliver but dGood seevice river…
Difficult place to deliver but driver flexible and sorted it
10 października 2025
Odpowiedź od The UFH Group
Thank you Trevor for your feedback, our drivers are some of the best!
Jenny
The UFH Group
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.