Sustainable Tomorrow Recenzje 

138
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought this toothbrush for my son, unfortunately got a lemon. But contacted the company they helped troubleshoot the issue right away. When that didn't work they immediately shipped out a new one.... Zobacz więcej

Oceniono na 5 z 5

Great product I've been using for over a year now. I needed customer service assistance and it was helpful, friendly and quick. Great company.

Oceniono na 5 z 5

The customer follow up service is brilliant. I had an issue with the unit charging properly, sent an email & got a response very quickly considering a 14-hour time difference. Problem resolved ov... Zobacz więcej

Oceniono na 1 z 5

Ordered toothbrush heads. They were advertised in Indonesian rupiah and I paid IDR as well. So, I assumed they were available from Indonesia. Turns out they ship them from China and Malaysia. This ta... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z przyborami dentystycznymi

Napisane przez firmę

Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

138 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(138)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42

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Oceniono na 5 z 5

GREAT customer service!!

GREAT customer service!!! Had a problem with the electric toothbrush. Sent an email to them and customer service responded quickly. They solved my problem immediately. Yes, their products are also wonderful. Highly recommend

28 lipca 2025
Opinia niezależna
Oceniono na 4 z 5

Happy with purchase

The toothbrush is great.
After a few months use, the battery started to drain really quickly. I communicated the issue and was sent a replacement unit.

I was a little disappointed to find out that the bristles of their toothbrush heads are plastic and need to be thrown in the bin.

26 lipca 2025
Opinia niezależna
Oceniono na 4 z 5

I purchased my Zen Bamboo Electric…

I purchased my Zen Bamboo Electric Toothbrush over a year ago and absolutely love knowing that it's organic and plastic free. It's not too noisy and the heads are small enough to reach those annoying wisdom teeth. I love that it's USB chargeable making it easy to take on holidays.
The last few replacement heads I had started getting lose and coming off during brushing after only a few weeks of use. I reached out to the team and Adrien was so responsive and helpful to resolve my issue.
I will always opt to support companies that are making an active decision to consider the impact on the environment, pair that with outstanding customer service, I'll be a loyal customer for life.

1 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

I've been looking for non-plastic toothbrush heads…

I've been looking for toothbrush heads -- the bristles -- that aren't plastic. So many microplastics everywhere and your toothbrush is a biggie! They have toothbrushes with plant-based nylon (not fossil fuel-based nylon, ugh). They were super helpful when I emailed for more information. These are not easy to find. Thank you, Sustainable Tomorrow!

21 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Love my tox-free toothbrush

I love my tox-free toothbrush. Microplastics are EVERYWHERE!! So in the ways I can, I try to eliminate the plastics out of my life, and my toothbrush is just one of the many areas! The castor bean bristles are perfect for cleaning my teeth and the bamboos toothbrush head is sanded and perfectly fine in my mouth. My husband bought a generic bamboo toothbrush head and said the felt like he could get a splinter from it! Yikes, glad I got mine from sustainable tomorrow! Customer service has also been tremendous! I changed my address and order type and they were right on top of it and super helpful! I will continue to use them as long as they are available.

17 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Well designed product with real people for customer service!

Excellent responsive customer service was available to answer my questions quickly —always important when trying something new. I have been using the brush for about 2 weeks. I love that the heads are compostable. My teeth feel clean. It is a little less “slick” than plastic heads and so I can be a bit messier with dribbling but I think I will get accustomed to the difference soon.

23 czerwca 2025
Opinia niezależna
Oceniono na 4 z 5

Solid product

Gave it to my husband as a birthday gift as he is very worried about microplastics. He loves the sustainable brush head. He feels the function is not as great as regular electric toothbrush (eg the brush sometimes pauses while brushing) but still enjoys using it.

At the same time, my experience with the customer service was great. I appreciated Adrien's timely and genuine responses.

29 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Best Experience

Wow! Great experience. I had some sort of faulty charging port. I contacted Sustainable Tomorrow and they replaced my toothbrush with no issues. I worked with Adrian A and couldn’t be happier. Getting great customer service is so important to me. 5 stars all the way.

3 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Wonderful company

Wonderful company. Extremely impressed with the swift response and kind customer service. Thankful this company and products exist! Happy to spread the word and promote great quality products. Thank you.

18 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent product

Excellent product, fast worldwide delivery. I am very happy withe experience and I will continue to purchase from sustainable tomorrow in the future.

16 czerwca 2025
Opinia niezależna
Oceniono na 4 z 5

Dealt with faulty toothbrush just right

I had one of their toothbrushes for years. When it sadly died, would not charge, (right after I had ordered a bunch of replacement heads), I ordered a new one, but that one wouldn't charge at all, straight out of the box, ugh. I wrote and they made it totally right - sent me a new one that worked perfectly plus a free gift for my troubles. The only reason this is only 4 stars (on top of the frustration of the faulty fresh product) is how slow it is to get things, don't know if it is the shipping method or the distance. But I do love the product and the customer service when things went sideways.

4 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer service and good…

Great customer service and good product. I bought the bamboo electric toothbrushes for my whole family along with some cases. One of the cases didn’t fit and I contacted customer service. Adrien provided fast responses and ensured they would take care of the problem. Very happy thanks!

27 maja 2025
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Thanks a ton for the great review, Veronica! 😊 So glad we could sort things out for you and your family. If there’s anything else you ever need, feel free to reach out, we’re here to help!

Oceniono na 5 z 5

Great company and customer service

Great company and customer service. I appreciate the quick follow up and professionalism of the service team. Thank you for addressing my concerns!

25 maja 2025
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Thank you so much, Nicole! We’re thrilled to hear you were happy with the follow-up and our service. We’re always here to help, just give us a shout if you need anything! 🌿😊

Oceniono na 4 z 5

My electric brush stopped working after…

My electric brush stopped working after 11months. I wrote and the rep was very responsive in replacing with a new since it was under the two year warranty. Adrien A explained the process and executed in short time. The New electric tooth brush arrived this past Saturday. It is powered up and working wonderfully. Thansk!

17 maja 2025
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Thank you so much for sharing your experience, Thom! We’re really glad the replacement worked out and that you’re enjoying your new toothbrush. If you ever need help with anything else, just let us know! 😊

Oceniono na 5 z 5

Their new toothbrush heads are super sturdy!

Several months ago, I left a review about the Zen Toothbrush Bamboo Heads and mentioned that they lose their structural integrity once the head has been taken off and on (e.g., to pack for travel). I received a personal email from Adrien A to apologise, and to point out that they already have a new design out that offers "a more secure fit and greater durability." They ended up sending me a 3-pack for free! I've been using the new heads for many months now, and I'm happy to report that I have not experienced any issues again. The heads fit super tight (it actually takes some muscle to pull them off, haha). I can take the heads on and off for travel purposes as much as I want, and they're staying strong. I am a happy Sustainable Tomorrow customer :)

12 maja 2025
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Thank you so much for this awesome feedback, Nadia! We're over the moon to hear how much you're enjoying the updated bamboo heads and that they're holding up strong. Your detailed review made our day, thank you for your support and for being part of the Sustainable Tomorrow community! 🌿💚

Oceniono na 5 z 5

Fabulous customer service

I had a defective electric toothbrush so I contacted Sustainable Tomorrow via their website. I was contacted by Adrien A within a few days and they provided exceptional customer service. I am so impressed by how the company handled my situation and they have now sent out a replacement and a gift too! Couldn’t fault the service that was provided to me (a great outcome from an unfortunate situation). Thank you Adrien 👏

20 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer service

I bought an electric toothbrush from Sustainable Tomorrow a little over a year ago but unfortunately it died on me. The customer service was excellent as my messages were always answered promptly and there was no fuss about sending me a brand new toothbrush that I will hopefully use for a long time.
In this day and age, finding good customer service is priceless and it is important to applaud it. Products fail sometimes but it's how you treat your customer that will create a long standing relationship and return business.

13 kwietnia 2025
Opinia niezależna

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