Sustainable Tomorrow Recenzje 

138
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought this toothbrush for my son, unfortunately got a lemon. But contacted the company they helped troubleshoot the issue right away. When that didn't work they immediately shipped out a new one.... Zobacz więcej

Oceniono na 5 z 5

Great product I've been using for over a year now. I needed customer service assistance and it was helpful, friendly and quick. Great company.

Oceniono na 5 z 5

The customer follow up service is brilliant. I had an issue with the unit charging properly, sent an email & got a response very quickly considering a 14-hour time difference. Problem resolved ov... Zobacz więcej

Oceniono na 1 z 5

Ordered toothbrush heads. They were advertised in Indonesian rupiah and I paid IDR as well. So, I assumed they were available from Indonesia. Turns out they ship them from China and Malaysia. This ta... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z przyborami dentystycznymi

Napisane przez firmę

Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

138 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(138)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42

Napisz recenzję
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Oceniono na 5 z 5

Great company

Great product I've been using for over a year now. I needed customer service assistance and it was helpful, friendly and quick. Great company.

29 września 2026
Opinia niezależna
Oceniono na 5 z 5

Bought this toothbrush for my son

Bought this toothbrush for my son, unfortunately got a lemon. But contacted the company they helped troubleshoot the issue right away. When that didn't work they immediately shipped out a new one.

7 września 2026
Opinia niezależna
Oceniono na 5 z 5

Great Eco Alternative + Incredible Long-Term Support!

I've been using Sustainable Tomorrow's electric bamboo toothbrush for about 2 years. I love that it's as natural and environmentally friendly as possible. Because of the natural materials, in rare occasions the brush heads got loose quickly, but that happened to me only twice so far, and the company was quick to compensate (which is why I'm still giving them a 5 stars ranking). Their design has been improved recently so I believe it will reduce these "loose" events even further.

Update (Aug 2026):
2.5 years later and their support is still incredible. Had an issue with my brush handle, and Adrien from customer service immediately sent out a complimentary replacement via direct doorstep courier with excellent delivery coordination. Still 5 stars!

21 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Avoid!

Ordered toothbrush heads. They were advertised in Indonesian rupiah and I paid IDR as well. So, I assumed they were available from Indonesia. Turns out they ship them from China and Malaysia. This takes several weeks and adds import tax. The product doesn’t look like bamboo, but is just plastic.
Absolute scam. Don’t buy here.

18 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I am beyond impressed with Sustainable…

I am beyond impressed with Sustainable Tomorrow, not only for their products but their customer service is top tier. I had an issue with my toothbrush set (not at all the company's fault) and they came to my rescue and sent me a replacement toothbrush set so I could continue to use my toothbrush. I have told so many people about this company. I will be a continued customer. I love my bamboo toothbrush and the tooth brush heads work great and it is Eco-Friendly. This is a win-win company. Thank you again for all of your kindness. Special shout out to Adrien A. you really went above and beyond for me! xx

17 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

excellent customer service

I emailed the company about an issue with the brush head. A message from the company was received right away with a solution that fixed the issue. They stand behind their products and want customers to be satisfied.

21 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Lack of Customer Service

I accidentally ordered two items of the same product and realized it shortly after ordering. I emailed them twice about this and never received a response. No acknowledgement. Nothing and now I have an extra item that will go to waste.

So beware. No customer service.

1 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

No response from customer service

I ordered the bamboo electric toothbrush. The bristles vibrated so fast and strong that it bothered my teeth no matter what setting I used. I contacted the company 3 times but got no response.

18 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer service

The customer follow up service is brilliant. I had an issue with the unit charging properly, sent an email & got a response very quickly considering a 14-hour time difference.
Problem resolved over email & our ZEN toothbrush is working again.
Totally recommend these guys & the toothbrushes are excellent does everything they say it will.
We have had our brush for over 12 months.
Tony

20 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Love these products

Love these products. I don’t want my family brushing their teeth and gums with plastic multiple times a day so the castor brushes are great. My kids also much prefer their sustainable tomorrow junior brush heads over any other brands that we have tried.

17 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Love my toothbrush

Love my toothbrush! My hygienist complains that my teeth are so good she has no work to do when I go every 6 months! Super helpful customer service when I've had issues too.

10 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Faulty toothbrush - would like a replacement

I received the toothbrush for Mother's day 2025, and it worked fine until I needed to change the brush head. Somehow, part of the brush head stayed stuck to the shaft. I was able to get some help from support, although it took a long time to get a response. The toothbrush functioned properly with a new brush head until the beginning of May 2026 when part of it stayed stuck as it had before. This time, it was much harder to get it unstuck, and now it does not work. There is a 2-year warranty and I would like to get another toothbrush. I believe the one I have was faulty from the start as my daughter's has not given her any issues. I hope I can get someone to contact me, but it is extremely difficulty to get a response and resolution. I am located in the US.

This is an update to the above review. As of 7/16/26 I received the replacement toothbrush and the process was remarkably smooth and quick. I am changing my rating to a 5 stars as I feel like my needs were met in a prompt and efficient way. Adrian was very nice. This is a small company so the response time is a bit long, but if an issue arises, it is taken seriously and handled in the best possible way. I will stay a customer!

3 maja 2026
Opinia niezależna
Oceniono na 5 z 5

This is my favorite sustainable…

This is my favorite sustainable toothbrush! It works great and the customer service cannot be beat. Highly recommend!

16 kwietnia 2026
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Hi Samantha,

Thank you so much for your kind review, this really means a lot to us! We’re so happy to hear that you’re loving your toothbrush and that you’ve had a great experience with our customer service.

Your support truly keeps us going.

Please let us know if you have any further questions and have a wonderful day! 🌞

Oceniono na 5 z 5

Thanks great response solved the minor…

Thanks great response solved the minor problem immediately. I would expect this, but great when it happens automatically not the same with all companies

10 kwietnia 2026
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Hi Ailsa,

Thank you so much for your kind words, we really appreciate it! Glad to hear everything was resolved quickly and smoothly, that’s exactly the experience we aim to provide.

If there’s ever anything else we can help with, we’re always here.

Please let us know if you have any further questions and have a wonderful day! 🌞

Oceniono na 5 z 5

Children aren't consuming micro plastics every time they brush!

We replaced all whole family's plastic electric toothbrushes with Sustainable Tomorrow Toothbrushes. Two adult, and two junior toothbrushes. We have been using them for 4 months now. I love that our children aren't consuming micro plastics every time they brush. And less plastic in landfill. Customer service is fantastic too!

21 kwietnia 2026
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Hi Amberlee,

Thank you so much for this amazing feedback, it truly means a lot to us! We’re so happy to hear that your whole family made the switch and that your kids are enjoying it too. That’s exactly why we built this, to help reduce plastic waste without compromising on daily habits.

Really appreciate you taking the time to share this, and we’re always here if you need anything!

Please let us know if you have any further questions and have a wonderful day! 🌞

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