Sustainable Tomorrow Recenzje 

138
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought this toothbrush for my son, unfortunately got a lemon. But contacted the company they helped troubleshoot the issue right away. When that didn't work they immediately shipped out a new one.... Zobacz więcej

Oceniono na 5 z 5

Great product I've been using for over a year now. I needed customer service assistance and it was helpful, friendly and quick. Great company.

Oceniono na 5 z 5

The customer follow up service is brilliant. I had an issue with the unit charging properly, sent an email & got a response very quickly considering a 14-hour time difference. Problem resolved ov... Zobacz więcej

Oceniono na 1 z 5

Ordered toothbrush heads. They were advertised in Indonesian rupiah and I paid IDR as well. So, I assumed they were available from Indonesia. Turns out they ship them from China and Malaysia. This ta... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z przyborami dentystycznymi

Napisane przez firmę

Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

138 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

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4,5

Wszystkie recenzje

(138)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42

Napisz recenzję
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Oceniono na 1 z 5

I ordered toothbrush heads on March 19

I ordered toothbrush heads on March 19, 2026. They've been in transit for over 2 weeks and not tracking any movement. I emailed the company 2 times directly and once via the website and have heard no response. I'm assuming the company is run by AI at this point.

3 kwietnia 2026
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Hi Jamie,

Thank you for your message, and I’m really sorry to hear about your experience, especially regarding the lack of response you mentioned.

I’ve just checked your order (#20268STR), and I can confirm that it was delivered on April 7 and left in a secure location according to the carrier.

Link: https://track.shipbob.com/SBAAAAQKC5QNBP285

Regarding your emails, I was unfortunately unable to locate any message from you on our end. It’s possible that your inquiry did not reach us correctly. Could you please confirm if you contacted us at contactus@thesustainabletomorrow.com
?

If you’re still experiencing any issue or if the parcel cannot be located, please let me know and I’ll make sure we resolve this for you as quickly as possible.

Please let us know if you have any further questions and have a great day! 🌞

Oceniono na 1 z 5

Customer service won’t reply to warranty policy

My electric toothbrush has stopped working - I’ve only had it a year. The toothbrush itself was brilliant before it stopped working, I had no complaints. However, it’s covered under a 2 year warranty, yet despite contacting customer services multiple times to get a replacement under warranty, they have not responded to any of the 3 emails that I have sent them over the past month. Even messaged them on Instagram and I’ve not had a response. Poor customer service. Starting to feel I like the warranty is a scam.

1 marca 2026
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Hi, so sorry to hear that, on which email address did you contacted us? We would be glad to assist you indeed. Please drop us an email at contactus@thesustainabletomorrow.com

We look forward to troubleshooting this matter with you shortly.

Oceniono na 5 z 5

My husband and I both for the ZEN…

My husband and I both for the ZEN electric toothbrush and we are in love. The features of the various modes of cleaning are so functional. Its user friendly and is the best clean we have had.
Roxy

20 lutego 2026
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Hi Roxy,

Thank you so much for your wonderful review. It truly means a lot to us that both you and your husband are loving your ZEN toothbrush.

We designed the different cleaning modes to make daily brushing both effective and comfortable, so hearing that it gives you the best clean you’ve had is incredibly rewarding for our team.

Thank you again for your trust and for supporting a more sustainable oral care routine. If you ever need anything, we are always here to help.

Adrien
Founder,
Sustainable Tomorrow

Oceniono na 5 z 5

Best customer service

I love the product, but I love the customer service even more!! After a slight issue with one of my orders I reached out to customer service and asked for help. Let me tell you, most companies don’t even offer customer service these days, but this is definitely not one of them. They went above and beyond to help me rectify my situation and were very pleasant throughout the whole process.

12 lutego 2026
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Hi Asha,

Thank you so much for your kind words. Your review truly means a lot to us.

I’m really glad we were able to resolve the issue quickly and make the experience a positive one for you. We genuinely believe that good products should always be matched with real, responsive customer support. Taking care of our community is just as important as designing sustainable products.

Thank you again for your trust and for taking the time to share your experience. It makes all the difference for a small brand like ours.

Adrien
Founder,
Sustainable Tomorrow

Oceniono na 5 z 5

Fabulous Company with excellent product…

Fabulous Company with excellent product & great after-care service! Highly recommended 👍

20 lutego 2026
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Hi Carolyn,

Thank you so much for your wonderful review and recommendation, it truly means a lot to us.

We work hard to ensure that both our products and our after-care service meet the highest standards, so reading your feedback is incredibly rewarding for our whole team.

Thank you again for your trust and support. We’re always here if you ever need anything.

Adrien
Founder,
Sustainable Tomorrow

Oceniono na 5 z 5

10’s across the board

There are many reasons why I support sustainable tomorrow. Their products are high quality and built to last. If there ever is an issue with a product, they are happy to make it right and are open to suggestions for the next model if there is room for improvement. Their love for the planet is clear, and is evident in the smallest details of how they treat people to the thought they put into their products.

15 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Very happy with products + service

Very happy with the products for two years now and just had a really nice experience with the customer support recently. I had received a shipment with some toothbrush heads that were a bit wobbly for some reason so I reached out and they were not only super friendly and understanding (+ giving me an explanation as to why this happened) but also sent me a free replacement. I completely recommend! :)

8 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I love my Sustainable Tomorrow…I recommend to all of my clients as a Wellness Realtor & Interior Designer

I love my Sustainable Tomorrow toothbrush I bring it everywhere with me, the top attachments were coming off and when I contacted customer service they sent me a new set to exchange them, I really appreciate companies that give excellent customer service like this, As a wellness realtor and interior designer I recommend this brand to all of my clients, together we create a sustainable tomorrow :-)

6 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing company

I have been purchasing from Sustainable Tomorrow for over three years and I am always amazed at how responsive they are and how willing to help and fix whatever problem I might be having. They are truly dedicated to giving their customers the best experience and they are constantly improving their products. This is what makes a company one that you will stick with long-term. I appreciate that they are so gracious and appreciative of any and all feedback, good or bad.

29 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Awful company

The shape of the head is awkward and the bristles just drag across your teeth. You'd be better off with a regular, non-electric eco friendly brush.

It doesn't matter what the company says, they don't accept returns for ANY of their products. I sent products to what ended up being a bogus address they gave me and months later, I've just received the returned products. No money back. Not even for accessories such as the travel case and the holder. So now I've wasted money on the purchase of the product, AND the shipping to have it returned.

AWFUL company.

22 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great Product and Great Service

Great Product and Great Customer Service.
I like their product and the mission statement of their company. Their product has been very reliable and durable in comparison to many other mass produced brushes being sold in markets in north America.
Their customer service has been great as well. There was a slight complication on one of my orders but they responded to my emails and made sure that every thing was done right and fair in the end and they did it sincerely and friendly as well. I would definitely recommend making the switch to using their products. It is well worth it.

16 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Thank you

Very kind and professional customer service. Very much appreciated the detailed explanation I received and the offer to replace the toothbrush heads.
I would very much recommend sustainable tomorrow and purchase from them again myself
Thank you 🙏

23 listopada 2025
Opinia niezależna
Oceniono na 4 z 5

Nice toothbrush, good customer service

I have had good experiences with this company. The bamboo electric toothbrush I ordered did stop working within the first six months of me buying it, but the company kindly provided me with a replacement. It is a very nice toothbrush that works well (when it works).

13 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Love my products from sustainable…

Love my products from sustainable tomorrow. I got replacement bamboo toothbrush heads for the electric tooth brush I ordered from them a while back. Ordering from the store is easy and received products quickly. Highly recommend for anyone trying to live a more sustainable focused lifestyle

27 października 2025
Opinia niezależna
Logo Sustainable Tomorrow

Odpowiedź od Sustainable Tomorrow

Hi Amy,

Thank you so much for your lovely review. We are really happy to hear that you are enjoying your sustainable products from Sustainable Tomorrow and that the bamboo replacement heads work well with your electric toothbrush.

Our goal is to make eco friendly oral care simple and accessible, so it means a lot to know that ordering was easy and delivery was quick on your side.

Thank you again for supporting a more sustainable lifestyle. It truly helps us grow and keep creating better planet friendly products.

Please let us know if you have any further questions and have a wonderful day! 🌞

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