The Storage Team Recenzje 

101
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely brilliant staff at Meanwood Road, Leeds. They could not have been more helpful. Showed me round the units so I could see the size I needed and explained the booking process clearly. Ideal l... Zobacz więcej

Oceniono na 5 z 5

We unfortunately had to cancel our storage as the buyer for our house pulled out. They were very good and gave us the money back straight away no problem They understand that moving situations can... Zobacz więcej

Oceniono na 5 z 5

On attending this morning my mam and myself were greeted by Ellie, She ensured that our experience was nothing but fantastic leaving my mam feeling confident of storing her belongings with your compan... Zobacz więcej

Oceniono na 5 z 5

The team at the Saint Helens facility are fantastic. Jan, & Aaron especially. Nothing is too much trouble, they are always happy to help, whether it is unloading heavy deliveries that need a fork... Zobacz więcej

Informacje dotyczące firmy

  1. Magazyn samoobsługowy
  2. również w kategorii:
  3. Magazyn
  4. Przechowalnia
  5. Przeprowadzki i usługi magazynowe

Informacje przekazane przez różne źródła zewnętrzne

Moving? Renovating? Running out of space? The Storage Team offer high quaility, secure self storage units In St Helens. Find your perfect storage space here.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

101 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(101)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 61

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Went into Chesterfield store to look…

Went into Chesterfield store to look at the different size units with no appointment and the staff could not show me enough. They were so helpful and explained the process of storing there.
Thank you

23 września 2025
Opinia niezależna
Oceniono na 5 z 5

A Company you can trust

I’ve been a customer of this company for almost a year now and never had any issues. Definitely worth a few more pennies a month for the confidence of safe keeping and top notch customer service.

It’s always a pleasure here, rather than an inconvenience. Staff are lovely & friendly - nothing is ever too much!

Security cameras are all over the site & access codes are provided for convenience out of their office hours. I can pop down any time and know that I’m safe, as well as my belongings.

23 września 2025
Opinia niezależna
Oceniono na 5 z 5

Been here for years!

I have been storing at the Scunthorpe site for years! They have always been amazing, helpful and so friendly! Great space, amazing prices & deals. Can not fault them, thank you.

23 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent and Reliable Service

The storage team has been fantastic. The staff are friendly, always willing to help, and consistently effective and reliable. My overall experience has been perfect, and I couldn’t be more satisfied with their service.

19 września 2025
Opinia niezależna
Oceniono na 5 z 5

Winsford Storage Team

We have had our business here for nearly a year now and can’t fault it. The site is always well maintained, clean and fully accessible.

Clare & Emma are wonderful, they are so helpful. Nothing is ever too much and they are a great team.

17 września 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing customer service

Amazing customer service - from taking in deliveries for us to helping us figure out what size unit to take on, The Storage Team are fab! The system for accessing the premises and our unit is also really good and easy to use. Highly recommend!

17 września 2025
Opinia niezależna
Oceniono na 5 z 5

6* If I could!

I’ve always had such positive experiences with The Storage Team in Winsford, and a lot of that is down to the people who run it day to day. Clare, the manager, is absolutely brilliant, nothing is ever too much trouble for her. She’s patient, approachable, and always goes out of her way to help with any queries, no matter how big or small. You can really tell she cares about making things as easy as possible.

Emma, is just as lovely and makes a great team with Clare. She’s friendly, professional, and always happy to help. Between the two of them, they make everything feel straightforward and stress-free. It’s rare to come across a team that not only does their job so well but also makes you feel genuinely looked after.

Clare and Emma are both a credit to the company they really make the whole experience a pleasure to be a tenant.

Anyone who is considering TST as a place to store their goods (personal or business) there really isnt a need to look elsewhere.

16 września 2025
Opinia niezależna
Oceniono na 5 z 5

If I could leave more than 5 stars I would

If I could leave more than 5 stars I would. The Kettering depot staff were excellent and the premises very clean and organised. We feel very confident that our items are safe and secure. Special mention for Kaliyah who was super helpful.

29 sierpnia 2025
Opinia niezależna
Logo The Storage Team

Odpowiedź od The Storage Team

Thank you for the kind review. Its great to see the hard work the staff put in is providing the right customer experience! We will pass on the feedback to Kaliyah she will be made up with your comment! Thank you - THE STORAGE TEAM

Oceniono na 1 z 5

Literally everything that could go…

Literally everything that could go wrong went wrong today.

- Arrived at the unit, front gates won’t open.
- Leave the van outside and go into unit, the lift won’t open on the first floor. It goes back down, crashes into the ground and then won’t let us out. Alarm call ignored.
- Eventually the doors open so get out. Take the stairs up, the lights don’t work.
- Have to start bring stuff down stair by hand. The automatic doors won’t open. Have to wedge them open.
- Eventually fill the van, gates won’t open to leave.

The poor chap onsite is trying his best but he needs more people here to help. At the moment it’s down to customers trying to do what they can to get the place running.

You need better support for your staff.

22 sierpnia 2025
Opinia niezależna
Logo The Storage Team

Odpowiedź od The Storage Team

Hi Ben, can I ask which facility you are referring to, as I we don't believe this one of our sites? We have had no reports from staff of any gates, lifts or lights malfunctioning, and checks this morning show everything to be in working order. Thank you - The Storage Team.

Oceniono na 5 z 5

Quick to remedy any difficulties, no excuses and

After an initial difficulty in receiving contact and the correct pricing information due to errors made by the company's Widnes store, Debbie couldn't be more helpful.
Explaining the seemingly abandoned appearance of the Chesterfield, and the computer glitches that caused the delay and ad hoc account set up communications,
Debbie worked wonders and the actual rental price quoted on the WhatsApp chat was honoured.

Donna and Debbie were welcoming, cheerful, helpful and very understanding when hearing the reason for my having to rent the mailbox.

Thank you both soooo very much.
an absolute weight off my shoulders knowing my post is in very safe and secure hands.

Although I'm not a fan of allowing Meta to install software on my phone, I was VERY glad that the conversation and prices with the sales agent was saved on the WhatsApp chat.

10 czerwca 2025
Opinia niezależna
Oceniono na 2 z 5

Dissapointed!

I was offered a great price on a storage unit at there Widnes branch. I was told it would be an ongoing price that they gave me. I paid for 12 months storage initially and they confirmed I would pay the initial set price for as long as I kept the unit. However, they have raised the price twice, the second time I rang to complain, so they put it down to my first price increase price. However I am extremely unhappy that the price went up in the first place. They told me that the price for the unit could be rented out for more. When it was offered to me at the ongoing price I was quoted, they were only too happy to take my money as they had several empty units. I feel quite annoyed they have done this and will be removing my belongings as soon as I can!.

2 grudnia 2024
Opinia niezależna
Logo The Storage Team

Odpowiedź od The Storage Team

Hi Joanne,

Thank you for your feedback and giving The Storage Team Widnes the opportunity to improve our services.

I understand you spoke with a member of the team and raised your query. At the time we were under the
impression you were satisfied with the outcome. Sorry if this was not the case.

Please contact a member of the team on 0151 832 9999 so we can assist you further.

Many thanks

The Storage Team

Oceniono na 5 z 5

100% recommend to anyone

The Storage Team were great from start to finish. Really friendly staff, wide variety of storage units to choose from, all the facilities were very clean and access in/out of the storage unit was easy and straightforward with the app. Would 100% recommend to anyone looking for short or long term storage solutions.

23 października 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent facility

The team at Selby are very professional and extremely helpful. We have used their facilities twice, why...
Great security
Easy to access with vehicle to load and unload.
Goods lifts available, flat bed trolleys available for use at all times.
Clean and well managed
Very good communication.
Monthly statements
Probably not the cheapest in the area but I would say worth every penny.

10 września 2024
Opinia niezależna

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