The Storage Team Recenzje 

101
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely brilliant staff at Meanwood Road, Leeds. They could not have been more helpful. Showed me round the units so I could see the size I needed and explained the booking process clearly. Ideal l... Zobacz więcej

Oceniono na 5 z 5

We unfortunately had to cancel our storage as the buyer for our house pulled out. They were very good and gave us the money back straight away no problem They understand that moving situations can... Zobacz więcej

Oceniono na 5 z 5

On attending this morning my mam and myself were greeted by Ellie, She ensured that our experience was nothing but fantastic leaving my mam feeling confident of storing her belongings with your compan... Zobacz więcej

Oceniono na 5 z 5

The team at the Saint Helens facility are fantastic. Jan, & Aaron especially. Nothing is too much trouble, they are always happy to help, whether it is unloading heavy deliveries that need a fork... Zobacz więcej

Informacje dotyczące firmy

  1. Magazyn samoobsługowy
  2. również w kategorii:
  3. Magazyn
  4. Przechowalnia
  5. Przeprowadzki i usługi magazynowe

Informacje przekazane przez różne źródła zewnętrzne

Moving? Renovating? Running out of space? The Storage Team offer high quaility, secure self storage units In St Helens. Find your perfect storage space here.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

101 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(101)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 61

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

I stored my belongings here and had a great experience from start to finish. The facility was always clean, well-maintained, and felt very secure, which gave me real peace of mind. Accessing my unit was easy and convenient, and the overall process was smooth.

The staff was friendly, professional, and helpful whenever I had questions. It’s clear they take pride in running a reliable operation. I was very happy with my stay and wouldn’t hesitate to use this storage company again in the future.

21 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

The Winsford Storage Team five stars more ways thanone

The Winsford Storage Team are brilliant we found ourselves needing a storage locker when we moved to Greece Clare was fantastic providing all our options so we could make an informed choice as to what size we would need to store or stuff.

The lockers are very clean and this gave us confidence our stuff would be dry.

We have only ever dealt with Clare and we would strongly recommend her should you ever need a locker.

Well done Clare and thank you so much for your time and patience Georgina and Richard Lockett

6 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

First Class Service

What an Excellent setup this is, Excellent customer service you receive, Excellent affordable prices. The whole experience with the Storage Team, was simply First class, very friendly polite staff, who go the extra mile for there customers. Would highly recommend & Would definitely use you again. Absolutely fantastic service guaranteed. Thank you so very very much to The Storage Team XXX

16 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely amazing staff I have…

Absolutely amazing staff I have upgraded to a larger unit, Donna & Debbie couldn’t made the move any easier. The friendly welcome you get whether you are a new or existing customer is second to none. Thank you.

7 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I have used The storage Team before but…

I have used The storage Team before but this time it was an actual emergency and they went way out of their way to accommodate my situation and I can not thank everyone at the storage team for their help at really bad time.
I will recommend them to my family and friends anytime

12 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant staff

Brilliant staff, Ellie made it so easy for me. Easy to access facilities and the encouragement is just easy to move around!!

7 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Been storing with them for about a year…

Been storing with them for about a year now, great staff and super helpful when I needed to transfer my unit. Have recommended to my family when they are ready to store for their house move!

6 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

The WORST experience

Regarding the Skelmersdale Unit.
I had my belongings for 6 months in this unit, a ground floor 96sq/f. When I went back to my stuff 2 months into my stay, I noticed a small amount of mould on my items, I reported this to the staff, they said “you can move your items into another unit, but we cannot assist you in doing so”. I had recently undergone surgery and wasn’t allowed to do heavy lifting. The staff didn’t have any alternative options for me, so I had to leave my stuff there. I collected my goods in December and everything was mouldy. Instead of the staff apologising, they blamed me, said it was my fault and everything was already like this. This is defamation and I am looking at taking legal action against this company, the staff are rude and abrupt. I cannot recommend this place at all, it’s overpriced and horrendous. You cannot access your items when you need. You’re locked out after 8pm, this is a pain when you’re not local to the storage. I have made an insurance claim regarding my items but have had to replace most of them out of my own pocket as I am unable to use them anymore. This completely ruined my Christmas for me and my family. The day before I “closed” my unit, and ended the stay, I received a text from the storage team, stating they had accessed my unit because “tenant left phone in unit” I was on the other side of the country when this happened, I believe they went into my unit for unforeseen circumstances, when I queried this it was an “investigation”.
Awful service and will be going to press, media and local authority about this business.

Edit: as you can see by their response, no apology. Just blaming the customer. I provided TST with evidence of a hole in the unit which allowed condensation and rain in the unit.

3 grudnia 2025
Opinia niezależna
Logo The Storage Team

Odpowiedź od The Storage Team

Ryan,
We are saddened that you have left such a poor, inaccurate review of our services.
When you reported a small amount of mould on a couple of your items in July, which may or may not have been present before the goods entered our facility – our team did their utmost to help. Offering to help you relocate the items to an alternate unit right away – but you elected to leave them in the same unit.
We pride ourselves on quality and service, thus have had no other reports of such cases in our 3 years’ operating in Skelmersdale.
In regards to access times, these have not changed from the point of agreeing the rental of the unit.
We believe that an appropriate resolution has now been found and wish you well for the future.

Oceniono na 5 z 5

Selby Branch

So my experience with The Storage Team at Selby has always been very positive...
Kerrie and Georgia are always have a smile, are helpful and very knowledgeable about there work giving you peace of mind.
The place is always kept clean and tidy and if you have any problems regarding storage they will give you all the best options available.
Happily recomend them ....

21 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Scunthorpe branch.

Scunthorpe branch.
I recently started using the storage facility and am really happy with the service I have received, the staff are very friendly and professional. Would highly recommend.

10 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

The Scunthorpe team are always…

The Scunthorpe team are always pleasant, helpful & friendly. The Scunthorpe site is well maintained with a focus on cleanliness. I use it for personal however the company i work for also use it & i'm treated with the same professionalism no matter the reason i'm there

20 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Friendly and clean

I have been with the St Helens storage team for almost 2 years now and I wouldn’t dream of moving, the staff feel like friends to me now and they’re always there to help and want to see our business grow too which is the best. Love seeing Jan and Ricardo every morning in the office and being able to have a little chat before going in.

13 października 2025
Opinia niezależna

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