The Software City Recenzje 

348
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Once I was able to get connected my technician James Pham did an awesome job setting everything up. I didn't understand if session code was part of how to connect to get the session started or which... Zobacz więcej

Oceniono na 5 z 5

Overall great experience! Price for MSOffice Suite was lowest I found. Purchase was easy and secure. Product key was received quickly. Download and installation was a breeze. Thank you!!

Oceniono na 5 z 5

Yes, The Software City resolved my problem with the activation of my Microsoft Office Home 2024 in under 5 mins. They did a great job!

Oceniono na 5 z 5

James Pham installed my Visio license quickly and efficiently. We had scheduled a few installation appointments previously, but I had to reschedule each time. James was always very accommodating and f... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

348 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 54% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(348)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 281

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

After original purchase of MSO 2024…

After original purchase of MSO 2024 Home I realized I had opted for a MSO version that would not suit my needs afterall, so, I requested another version and TSC made the swap seamlessly as I had not, yet, entered the first key. Thanks Jason P. from customer service!

26 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

I couldn't install the program

I couldn't install the program. I paid for the experts to help. The link i was sent didn't work. I requested a full refund and was told it would be issued. I am still getting emails asking how happy I am with the product. I have now been informed that my refund is processed. I am not super tech-savvy and shouldn't have tried this type of purchase.

22 czerwca 2026
Opinia niezależna
Logo The Software City

Odpowiedź od The Software City

Hi Cathleen,

Thank you for taking the time to share this, and I'm truly sorry the installation didn't go smoothly for you — that's not the experience we want anyone to have, especially after paying for our expert help and receiving a link that didn't work.

I can confirm your full refund has now been processed, so you won't be out of pocket.

If there's anything else we can do to put this right, please reach us directly at support@thesoftwarecity.com — we'd be glad to help.

Warm regards,
The Software City Team

Oceniono na 5 z 5

The download was a seamless experience

The download was a seamless experience. The company sent clear instructions and the programs installed perfectly. Before I ordered the software, I uninstalled the MS 365 file in the "start menu" so there would not be a conflict. Otherwise, nothing unusual happened.

19 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible service

Terrible service, they ignored my requuests to send me the information to re-download my purchase to my new laptop resulting in a late hand in for my school assignment dropping my average.
Not at all impressed.
Avoid these guys if you seek timely customer service. Yes the product is affordable but what good is that when you cannot access it because they didn't A) send me a email with my product so i wouldn't have future issues, and B) completely ignored me when i requested a link to my own purchase.

16 czerwca 2026
Opinia niezależna
Logo The Software City

Odpowiedź od The Software City

Hi Alex,

Thank you for taking the time to leave this feedback, and I'm truly sorry — both for the delay in our replies and for the stress it caused with your school deadline. That's not the experience we want anyone to have, and I completely understand your frustration.

Every order is delivered with the license details sent to the email used at checkout, so it's possible our messages landed in a spam/junk folder or a different inbox — but regardless of the cause, you reached out and we should have answered you quickly. That's on us.

I'd genuinely like to make this right. Please email us directly at support@thesoftwarecity.com with your order number or the email you used to purchase, and I'll personally re-send your product details and download link straight away so you can get back up and running on your new laptop.

Again, my apologies for letting you down here — I hope you'll give us the chance to fix it.

Best regards,
The Software City Team

Oceniono na 1 z 5

Don’t waste your money

Don’t waste your money. Can’t load and have asked for help and only advertisement for more products. Have asked for refund but looks like will need to handle through Credit card

10 czerwca 2026
Opinia niezależna
Logo The Software City

Odpowiedź od The Software City

Hi Theresa,

I'm sorry for the trouble getting your product to load, and I understand the frustration — especially if the replies you received felt like promotions rather than real help. That's not the support standard we hold ourselves to, and I apologize.

I want to sort this out for you directly. Please email support@thesoftwarecity.com with your order number, and we'll do one of two things, whichever you prefer: walk you through the installation step-by-step until it's working, or process your refund right away — no hassle.

You're in control here, and we'd genuinely like the chance to fix it. I'll personally make sure your message is handled quickly this time.

Best regards,
The Software City Team

Oceniono na 1 z 5

The download was screwed up

The download was screwed up. I emailed them and waiting for somebody to contact me. I purchased Microsoft office 2024 but when I open it word and Excel are listed as 2019, which is no longer supported by Microsoft. Why when I purchased Microsoft 2024 do I still have 2019?

12 czerwca 2026
Opinia niezależna
Logo The Software City

Odpowiedź od The Software City

Hi Don,

I'm sorry the download didn't go smoothly, and that you've been left waiting for a reply — that wait is on us, and I understand how frustrating it is to be stuck without an answer.

Your message matters to us and we want to get you up and running quickly. If you haven't heard back yet, please email us at support@thesoftwarecity.com with your order number and we'll jump on it right away — re-sending your download link and walking you through it if needed.

Thanks for your patience, and apologies again for the delay. We'll make it right.

Best regards,
The Software City Team

Oceniono na 5 z 5

Making sure purchases are installed…

Making sure purchases are installed perfectly especially for seniors that are
Unsure of themselves and don’t whoever to download or install a program, my James Pham stayed in touch with thru it all. Thank you to him & his patience a #10 out of 5.

10 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Issue while installing

I had an issue while installing the software and when I ask a question someone was right there with straight forward answers. I did what they said and the download and installation was easy. At the time I was doing the installation I did not expect an answer. I guess it was AI, but the answer work.

6 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

ORDER 25176 Windows 11 pro product key used already

Bought windows 11 pro product key from this site—HUGE mistake. They delivered the key fairly soon after I purchased, and I went straight to redeem it on my computer. I was then prompted with a notice that the key had already been used. I tried to contact software city multiple times across multiple days, via email and their website chat. No response EVER. I need a refund immediately so hopefully this review gets their attention

4 czerwca 2026
Opinia niezależna
Logo The Software City

Odpowiedź od The Software City

Hi, thank you for flagging this, and we're sincerely sorry — this is not the experience we want any customer to have.

We've investigated order #25176 and confirmed the issue on our end: the Windows 11 Pro key you received had already reached its activation limit before it got to you. That's our mistake, and we also apologize that your messages weren't answered in time — we've reviewed our support queue to make sure this doesn't happen again.

We want to make this right immediately. We're sending a brand-new, unused replacement key to the email on your order today — and if you'd prefer a full refund instead, we'll process it right away, no questions asked. You can also reach us directly at contact@thesoftwarecity.com with "Order 25176" in the subject line and it will be prioritized.

Again, our apologies, Brian. We'll make sure you're fully taken care of within 24 hours.
— The Software City Support Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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