Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as i... Zobacz więcej
Ikshe @ The Reading Perfume shop was very patient and attended to me very well. She tried different perfumes with me till I got the ones I wanted.
Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Zjednoczone Królestwo
4,9
Doskonała
238 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Alexia is so helpful and really good…
Alexia is so helpful and really good for her job here at Oracle Reading branch. Thank you
27 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Bad experience with staff
Hi,
We went to a perfume shop today around 5 o’clock. There was a lady working there with a nose piercing and her hair in a bun. She was using her phone the entire time.
We asked her twice for help, and she replied very rudely, saying, “I am busy.” After about three minutes, she spoke to us again in a rude manner and said, “We don’t have this product,” and then started speaking in her own language.
Seriously, she ruined my day.
26 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.
Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Salma from the reading branch was very…
Salma from the reading branch was very helpful and nice
23 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Alexia was so kind to explain and guide…
Alexia was so kind to explain and guide me around.
Thank you Alexia
19 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Would have been better if the ribbon…
Would have been better if the ribbon thanks says merry Christmas was the right way up. A bit disappointing when its a Christmas gift and ive payed alot of money.
13 grudnia 2025
Odpowiedź od The Perfume Shop - Reading 67
Hi,
We are sorry the ribbon on your gift was not right. We know it's disappointing when an item isn't perfect, especially for a Christmas gift. We'll look into this, please pop in touch with us. Thanks for your feedback.
The Perfume Shop
Jada was a very pleasant and helpful…
Jada was a very pleasant and helpful sales girl and it was a pleasure doing business with her. Loved the sales too!
18 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your 5* feedback!
The Perfume Shop
The perfume shop Reading
Reading store - Alisha, was brilliant, great advice, let me smell numerous giving her perspective on each.
17 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Had a lovely experience with Ramona…
Had a lovely experience with Ramona today super helpful and lovely :)
11 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Friendly helpful and informative
Friendly helpful and informative served by Sana
11 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
very nice sales called jayda very…
very nice sales called jayda very attentive to customers 👏
10 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
The Perfume Shop - Oracle - Reading
As always, a great service. Especially from the lovely Ramona [Manager]. Very professional and friendly and always a pleasure to see her. She always goes that extra mile. I only buy from there now. Thanks Ramona. Iain. Henley on Thames.
8 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
MY experience she was very good and…
MY experience she was very good and friendly to help to me so I give her a great score rate of 100%that why and went with my family and friend in Reading town mail walk keep the work up on your service to get a great score again okay
7 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent customer service
Ordered online what I thought was Romance for men. Got sent the female version so took it into the perfume shop store in Reading to exchange, only to find romance for men no longer exists. However, the staff were so helpful, looking up whether it was available anywhere. They offered to refund or to gift wrap the one I’d brought with me to return. Beyond the call of duty/expectation. Sent me home better!
20 listopada 2025
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Great service
Fantastic service, brilliant customer service from Jada
She is kind and helpful and didn't mind when I asked for more than one sample
She was chatty and had a smile at all times
30 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Had a great experience at Reading store…
Had a great experience at Reading store with Ramona, she helped me choose perfect fragrances for my loved ones.
27 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Reading perfume shop
Had an amazing experience at the reading perfume shop, being served by such a lovely employee called Ramona who was so helpful and patient with choosing out and packaging our perfumes🙌
19 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Ramona
Ramona - she was excellent at her service at her reading store . We loved her service and she is so kind, lovely and extremely friendly..
23 października 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Just met Alexia at the Reading branch
Just met Alexia at the Reading branch - very helpful indeed with an amazing smile and even gift wrapped my purchase - great customer service!
23 października 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Ramona and Jada were very sweet and…
Ramona and Jada were very sweet and hospitable .
18 października 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.