Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as i... Zobacz więcej
Lokalizacja
Zmień lokalizację37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... Zobacz więcej
Reakcja na opinię
Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... Zobacz więcej
Reakcja na opinię
Very good experience, was served by Ramona in Reading Branch. She has let me try different perfumes. Will buy again 💯
Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Zjednoczone Królestwo
4,9
Doskonała
235 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I went to the perfume shop in Reading
I went to the perfume shop in Reading. Really amazing experience. The staff is really nice and Alisha really helped me to select the best perfumes.
22 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an outstanding experience at The…
I had an outstanding experience at The Perfume Shop in the Oracle Reading on 21st January 2026. From the moment I walked in, the atmosphere felt welcoming, but what truly made my visit exceptional was the customer service from Ramona.
She was incredibly friendly, patient, and genuinely knowledgeable about the fragrances I was interested in. Instead of rushing me or pushing products, she took the time to understand what I liked, offered thoughtful recommendations, and explained each option clearly. Her professionalism and warm personality made the whole experience enjoyable and effortless.
It’s rare to come across someone who combines expertise with such genuine care for customers, and Ramona absolutely stands out. Thanks to her, I left with the perfect fragrance and a smile on my face.
Highly recommend this store — and if you’re visiting, look out for Ramona. She’s fantastic.
21 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Beautiful young lady …
Service was so lovely the young lady was so nice polite she put a smile on my face after feeling low thank you so much for that
Sana
22 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Hannah at the…
Great service from Hannah at the Reading branch Really helpful, friendly and knowledgeable. Left with a great purchase.
21 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Salma was amazing
Salma was amazing. She was very efficient and helpful.
Such a welcoming person.
She knew exactly what i was looking for.
Thank you salma for helping me out with the gifts that i had to buy for many people.
You saved so much of my time.
19 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had a great time great help from…
We had a great time great help from Tahira in reading oracle helped me with a good selection for my requests.
19 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely reception from Sana
Lovely reception from Sana
Thanks for your patience and friendly customer service
19 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana is very professional and helping
Sana is very professional and helping. Thank you soo much.
19 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
at the reading store alexia amazing…
at the reading store alexia amazing service couldn’t resist the perfume!
18 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Tahira!
17 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona V- Reading oracle centre
Ramona V. Was amazing! This afternoon I visited the store in Reading Oracle . Ramona helped me to find the right perfume asking questions and vein very supportive! I liked the experience from the beginning to the end !
17 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got perfume which prefer by Sana i…
I got perfume which prefer by Sana i realy like it
17 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana give me very good deal she is very…
Sana give me very good deal she is very polite and a nice customer deal I got. Thank you sans.
17 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I’m glad I met Ramona on this day
I’m glad I met Ramona on this day. we had a fantastic session with her in TPS store in Reading.
17 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great team
Great team
Excellent sales skills
High customer standards
Keep up the great work
Special thanks to Tahera and Ramona and Sana for all the above
17 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had great experience at perfume shop…
I had great experience at perfume shop in Reading with Sana. She was patient and attentive. I needed a few gifts and she helped me choose and wrapped them so nicely.
13 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reading Store
Reading Store. Lovely customer service by Salma! Excellent!
13 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alexia is so helpful and really good…
Alexia is so helpful and really good for her job here at Oracle Reading branch. Thank you
27 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Bad experience with staff
Hi,
We went to a perfume shop today around 5 o’clock. There was a lady working there with a nose piercing and her hair in a bun. She was using her phone the entire time.
We asked her twice for help, and she replied very rudely, saying, “I am busy.” After about three minutes, she spoke to us again in a rude manner and said, “We don’t have this product,” and then started speaking in her own language.
Seriously, she ruined my day.
26 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.
Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Salma from the reading branch was very…
Salma from the reading branch was very helpful and nice
23 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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