The Perfume Shop - Reading 67 Recenzje 196

Wynik TrustScore: 5 na 5

4,9

37A Town Mall Walk, The Oracle, RG1 2AH READING, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve been a customer for a long time now so I can assure you that the people and stock are great; the only place in Reading I get my fragrances from. Competitive prices on top a loyalty scheme to boot... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a payment issue at the beginning even though it gave me an order number to then a few days later realise an order has not actually gone through which was frustrating but luckily it gave me enoug... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Delivered time as expected with good packaging and free samples of other brand perfumes which make me want to purchase that sample brand and thats a good marketing.keep up the good service.will purch... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Staff were very helpful, Hannah in particular helped me find the right fragrance as a gift. Very friendly and helpful. Also very patient as it took me some time to make my mind up!

Reakcja na opinię


Informacje dotyczące firmy

  1. Perfumeria
  2. Kosmetyki
  3. Dostawca kosmetyków i perfum
  4. Sklep z kosmetykami
  5. Dostawca aromatów spożywczych
  6. Sklep z produktami do włosów

Napisane przez firmę

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Dane kontaktowe

  • 37A Town Mall Walk, The Oracle, RG1 2AH, READING, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

196 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Good times deluxe😎👍🏿

I’ve been a customer for a long time now so I can assure you that the people and stock are great; the only place in Reading I get my fragrances from. Competitive prices on top a loyalty scheme to boot! And a special shout out to Ramona for always taking good care of me; if she’s on site you’ll definitely be in good hands!

2 maja 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Staff were very helpful

Staff were very helpful, Hannah in particular helped me find the right fragrance as a gift. Very friendly and helpful. Also very patient as it took me some time to make my mind up!

2 maja 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Great Service!

Was served by Hannah who was lovely and helped me find the perfect birthday gift and gave me great advise on what products I should get. Thank you and good job Hannah!

30 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

My perfume shopping experience was…

My perfume shopping experience was fantastic Everything was top-notch, and the lady working there ramona she was incredibly friendly and helpful. Highly recommend

27 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Delivered time as expected with good…

Delivered time as expected with good packaging and free samples of other brand perfumes which make me want to purchase that sample brand and thats a good marketing.keep up the good service.will purchase soon thanks!
X

14 kwietnia 2026
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Tahira was very professional and…

Tahira was very professional and helpful when looking for gifts and helping choose out wrapping

18 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Minor payment issue but otherwise 10/10 perfection

I had a payment issue at the beginning even though it gave me an order number to then a few days later realise an order has not actually gone through which was frustrating but luckily it gave me enough time to reorder the Gucci Oud for my husbands birthday with gift box and wrap and you didnt disappoint! I was so pleased with the added testers in for both men and women which meant i got a little spray for myself which i was happy about! But the oud is 10/10 and so happy with how it got sent. Thankyou!

6 kwietnia 2026
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I had a lovely lady named Hannah help…

I had a lovely lady named Hannah help me today! She was so knowledgeable and very patient with me as I was so indecisive. She helped me get exactly what I wanted and I left feeling very satisfied!

9 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Great perfume choices and wonderful…

Great perfume choices and wonderful deals. Worldwide delivery and fast delivery

2 kwietnia 2026
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Alisha was very knowledgable and super…

Alisha was very knowledgable and super helpful . Also she spotted a great deal for me .

4 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

RAMONA WAS REALLY HELPFUL

RAMONA WAS REALLY HELPFUL

2 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Ramona in the the Reading branch is very…

Ramon in the the Reading branch is very lovely. She help and gives me alot of advice on what to buy and give me variety of options. She is good with customers and always in a good spirit. I feel wellcome anytime I am in the shop and end up buying more.

1 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I went to the Perfume shop in Reading

I went to the Perfume shop in Reading, I was served by this lovely girls Salma and Alisha, they wrapped my gifts beautifully. Thank you

26 marca 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Very pleasing and warm attitude from…

Very pleasing and warm attitude from Hannah. Thank you.

23 marca 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I went in pretty blind of what I was…

I went in pretty blind of what I was wanting to buy and was helped by a lovely worker named Josh who helped me find just what I was looking for at the right price range and with an amazing smell! Couldn’t Recommend shopping here more, the service was friendly and fast!

21 marca 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Thank you to Alisha at the Reading Oracle branch

I went to the Reading branch in the Oracle to buy a present for a friend and had no idea which perfume would fit the ‘scent’ I was hoping to match!
I was served by Alisha who absolutely nailed what I had described. I was impressed by how knowledgeable she was with the varied brands on sale and how she picked out the right samples for me to try. Her customer service skills were excellent. Please thank her for me as she went above and beyond to make sure I was happy. Not to mention helping me to sign up to a membership and applying the small discount which allowed me to have my perfume wrapped beautifully with a message ribbon. Alisha is an excellent ambassador for your brand. Thank you Alisha.

17 marca 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Outstanding Service from Selma

I had a great experience at the perfume shop thanks to Selma. From the moment I walked in, she was welcoming, attentive, and really knowledgeable about all the fragrances. She took the time to understand what I was looking for and recommended a few options that were spot on.

What stood out most was her patience and honesty—she wasn’t just trying to sell anything, but genuinely wanted me to leave with something I loved. Her customer service was excellent and made the whole experience enjoyable.

Big thank you to Selma for the help—I’ll definitely be coming back

19 marca 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Bought a few fragrances

Bought a few fragrances. Ramona Packaged them all nicely for me. 10/10 customer service

19 marca 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Anne Marie was an absolute delight

Anne Marie was an absolute delight. Amazing service with much patience and kindness.

19 marca 2026
Opinia niezależna
Logo The Perfume Shop - Reading 67

Odpowiedź od The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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