Very happy the bottles where not broken 💔 but the box was damaged so l think U might have to make box stronger in future please, l would ordered more from l thought l wouldn't had some samples of... Zobacz więcej
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Lokalizacja
Zmień lokalizację37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choos... Zobacz więcej
Reakcja na opinię
"Had the loveliest experience shopping here today! Iksha was an absolute sweetheart—so patient, warm, and attentive. She let me explore so many wonderful scents until I found the perfect one. Thank yo... Zobacz więcej
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Good helpful staff. Very quick delivery!
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Informacje dotyczące firmy
- Perfumeria
- również w kategorii:
- Dostawca aromatów spożywczych
- Dostawca kosmetyków i perfum
- Kosmetyki
- Sklep z kosmetykami
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Zjednoczone Królestwo
4,9
Doskonała
319 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
So friendly
So friendly, great prices and such sweet atmosphere- Lydia was particularly helpful and super sweet!
25 października 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Amazing service
Amazing service - Lydia was so patient and knowledgeable helping me pick the perfect gift. Thank you!
23 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello Anne,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Briliant service!
Briliant service!! Lydia was very helpful and nice!!
23 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi Alexandra-Ionut,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Iksha served me and her customer…
Iksha served me and her customer service was great and she has a nice smile.
22 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello Ken,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Iksha was very helpful advising me on…
Iksha was very helpful advising me on my purchase and offered a free wrapping service
21 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello Steve,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I had the most pleasant experince today…
I had the most pleasant experince today with Ann Marie at the oracle store. Shes a gem, nice , helpful and just all round sweet. Helped me through out. 100 stars for you.
20 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello Esther,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Iksha was so helpful
Iksha was lovely and helped me choose the best perfum for my need.
17 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi Livia,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Iksha was very helpful and lovely
Iksha was very helpful and lovely
17 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello Edward,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Yes l love style of bottles very happy🙂ppy the bottles where not broken…
Very happy the bottles where not broken 💔 but the box was damaged so l think U might have to make box stronger in future please, l would ordered more from l thought l wouldn't had some samples of my new perfumes l brought .
11 października 2026
Odpowiedź od The Perfume Shop - Reading 67
Hello Julia,
Thank you for taking the time to leave your review. I am pleased to hear that your fragrances arrived safely and that the bottles were not damaged during transit.
However, I am sorry to hear that the outer box arrived damaged. I completely understand how disappointing this can be, particularly when you're excited to receive a new purchase. We always want our orders to arrive in the best possible condition, so I appreciate you bringing this to our attention.
Thank you also for your feedback regarding the packaging and samples. Customer feedback like yours is invaluable and helps us identify areas where we can improve the customer experience. I will ensure your comments are shared with the relevant teams for review.
If you experience any issues with your order or would like to discuss your feedback further, please contact our Customer Services team via the Contact Us section of our website. They will be happy to investigate and work towards a satisfactory resolution for you.
We truly appreciate your support and hope you enjoy your new fragrances. We look forward to welcoming you back to The Perfume Shop again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Customer service
Hi, the staff service was good specially Eksha she served in a good way. Customer service is amazing.
15 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi Nadia,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Sweetest Service! ✨
"Had the loveliest experience shopping here today! Iksha was an absolute sweetheart—so patient, warm, and attentive. She let me explore so many wonderful scents until I found the perfect one. Thank you, Iksha, for making my day smell so much better! ✨"
4 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi Rahul,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Great experience being attended to by…
Great experience being attended to by Sindhu. She was really helpful and her knowledge on the fragrances are top tier!
4 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi Chantal,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great Customer Service
Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choose the right perfumes. Could say she has good knowledge and was very patience throughout the time. One of the best thing we observed was how she was writing the name of the perfume on every smelling strips, that's definitely made our job really simple. x
3 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello Akshat,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Sidhu was very helpful & polite
Sidhu was very helpful & polite. She was able to give very good advise and was very patient in assisting us when we were at the Reading store. Great customer service with a smile.
3 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello Zahed,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing best customer service I…
Amazing best customer service I recommend to come here 5 star review
3 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi Orson,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Hannah served us in Reading Oracle amd…
Hannah served us in Reading Oracle amd she was so brilliant in helping my kids and i choose a cologne for their dad. It was swift painless and we made a great choice
3 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi Theresa,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Sindhu was so kind
Sindhu was so kind, patient and helpful! Thank you so much x
2 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello Federica,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Reading 67
Hi Claire,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Ikshe very lovely and helpful
Ikshe very lovely and helpful. Thank you.
1 października 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi Vikki,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
I had a great experience at the perfume…
I had a great experience at the perfume shop. Lydia helped me was extremely friendly, polite, and knowledgeable. She took the time to understand what I was looking for and recommended some excellent fragrances without being pushy. Her customer service was outstanding, and she made the whole shopping experience enjoyable. She is a real asset to the shop. Highly recommended!
27 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hi Manik,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.