I’m been selling with this company for many years. This company is totally scam they don’t know how to tell the authenticity. They rejected same items one time and approved them next time. There is no... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to use website, shipping was instant, item excatly as described and will happily use again Only downside was taxes into the UK, but I've known companies used tactics/wordings and £££ amounts , t... Zobacz więcej
Reakcja na opinię
The support is nice, fast responses. They were in touch with me thru whatsapp during the whole time. All the products looked exactly like the pictures - 10/10 satisfaction with the product. Everything... Zobacz więcej
Reakcja na opinię
Imagine you bid and spend time and energy to get an approval from the seller. The price then becomes available for everyone to buy!! What a terrible and idiotic policy. I placed a bid on an it... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Dane kontaktowe
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, Stany Zjednoczone
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4,2
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od The Luxury Closet
Dear Pascal,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Dear Aldo,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Item not as described
Item not as described. Not great customer service. Terrible first experience. Will never purchase from this company again.
6 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Teresa,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
عزيزتي ،
شكرًا جزيلًا على ملاحظاتك الرائعة!
نسعى دائمًا لتقديم تجربة تفوق توقعات عملائنا، ويسعدنا أننا تمكنا من تحقيق ذلك لكِ.
شكرًا مرة أخرى لاختيارك "The Luxury Closet"، ونتطلع لخدمتكِ مرة أخرى قريبًا.
مع أطيب التحيات،
TLC
Easy , fast , quality
Easy to use website, shipping was instant, item excatly as described and will happily use again
Only downside was taxes into the UK, but I've known companies used tactics/wordings and £££ amounts , to avoid buyers paying that too. It is what it is but would gain alot more overseas business👍🏼
3 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Carl,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Item arrived quickly
Item arrived quickly, in excellent condition and exactly as described.
3 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear AR,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Dear Remith,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Perfect!
Perfect!
Excellent products at disoutned prices, fast shipping and great customer support. I strngly recoommend.
18 marca 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
from bad to good
Returned a parcel that didn't go to well in the begin, took a while but then manager stepped in and manually sorted it out instantly. thanks a got guys and keep up the good work
30 marca 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Myro,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Great work
I would like to take a moment to appreciate Bhavya who has been always there to help with the order. It truly made it a seamless experience.
27 marca 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Kavita,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Superb Purchase and satisfied with the…
Superb Purchase and satisfied with the professional services of The Luxury Closet
25 marca 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Bhavya,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Highly Recommended!!
Highly Recommended!!
I'm extremely happy with my purchase of the Rolex Watch, my First It was shipped fast and reached me in time despite the additional checks and documentation required by customs. Their team was always spot on in helping me clear the parcel. The watch is in perfect condition. I think I've found the right seller to shop from.
14 stycznia 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Kabzinski,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Bad experience
I wore the shoes for only two days, after which the outer sole suddenly detached. Upon inspection, it became clear that the inner layer was old, worn out, and crumbling into a powder-like substance. Additionally, the shoe repair technician informed me that the shoes were very old and that the inner cork material had deteriorated, indicating that the shoes were not in new condition at the time of purchase.
16 marca 2026
Odpowiedź od The Luxury Closet
Dear Abrar,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
The worst platform
The worst platform, team and management. Never will think about it!👎🏻👎🏻👎🏻
13 marca 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Maryam,
We were unable to locate your details in our system based on the information available.
Please contact us at info@theluxurycloset.com with more information about your visit so we can look into what happened. We’ll be happy to review this further.
Best Wishes,
TLC
Unique Items
Luxury Closet has items that I haven't been able to find anywhere else. Good communication and fast delivery to the U.S.
16 marca 2026
Odpowiedź od The Luxury Closet
Dear Renee,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Cancelled purchase
I payed for a bag then I read all negative reviews and cancelled my purchase because I was scared. I then re- read all reviews and noticed many of them are custom problems related. In my opinion the shop, which clearly stated customs duties are to be payed to courier, hansn't any fault about that and those negative reviews are pretty unfair. Its your responsibility to check how much YOUR COUNTRY charges for imports. I was well aware Italian custom charges 30% of the price (which also includes the shipping cost). That said, after I cancelled my order I was refunded in 2 hours on my account. For this experience I'm giving 5 stars and I am now regretting having cancelled the purchase. If i were theluxurycloset I'd ask trustpilot to delete all negative reviews strictly related to custom duties because they are unfair and nasty. Also, if you return your item , TLC cannot be responsible of refunding you the custom duties you paied! The money was taken by the destination contry Government so you need to ask refund to your custom office. I have been refunded by custom once, when I returned a ring to Japan by proving the item was returned.
19 marca 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Marina,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
I recently purchased a pre-owned LV bag…
I recently purchased a pre-owned LV bag from The Luxury Closet. It’s as new as a brand new one. Highly recommend😍
3 marca 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Tanisha,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The experience was surprisingly…
The experience was surprisingly pleasant. The ordered items arrived within three business days and were better than the photos.
16 marca 2026
Odpowiedź od The Luxury Closet
Dear Kindle,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Dear Asma,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Dear Sian,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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