I’m been selling with this company for many years. This company is totally scam they don’t know how to tell the authenticity. They rejected same items one time and approved them next time. There is no... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to use website, shipping was instant, item excatly as described and will happily use again Only downside was taxes into the UK, but I've known companies used tactics/wordings and £££ amounts , t... Zobacz więcej
Reakcja na opinię
The support is nice, fast responses. They were in touch with me thru whatsapp during the whole time. All the products looked exactly like the pictures - 10/10 satisfaction with the product. Everything... Zobacz więcej
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Imagine you bid and spend time and energy to get an approval from the seller. The price then becomes available for everyone to buy!! What a terrible and idiotic policy. I placed a bid on an it... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Dane kontaktowe
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, Stany Zjednoczone
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4,2
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Truly Commendable!
Truly Commendable!
The bag was beautiful packed and shipped fast.
It is as good as new bag I'm glad I saved a lot despite paying the duties
21 kwietnia 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Hamed,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Dear Customer,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
They were exceptionally in good…
They were exceptionally in good condition, and I love them
2 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Rosalind,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Gentile Luigi,
La ringraziamo per il suo gentile feedback!
Ci impegniamo sempre a offrire un servizio che superi le aspettative dei nostri clienti e siamo lieti di esserci riusciti anche nel suo caso.
Ancora una volta, grazie per aver scelto The Luxury Closet. Speriamo di poterla assistere nuovamente presto.
Cordiali saluti,
TLC
Had great experience shopping with them
Had great experience shopping with them
10 kwietnia 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Betty,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
I love my shoes
I love my shoes! I would definitely order again. Completely authentic and worth it!
7 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Elle,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Best shop to buy luxury bags
Best shop to buy luxury bags. It is easy, fast and amazing produts.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Bibak,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reliable
Clear listings, photos and pricing for products I know and trust are verified - I've bought 5 items so far! Quick delivery to Australia.
7 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Donna,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
No transparency on orders,the customer…
No transparency on orders,the customer needs to know if there is any additional shipping payment due for delivery before placing order thanks!
6 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Madi,
Our team attempted to contact you by phone to assist; however, we were unable to connect with you.
We do understand your concerns; however, please note that customs duties and charges are levied by your country’s government and are beyond our control. These are clearly mentioned in our terms and conditions, as well as during checkout, and may be applicable depending on your country’s regulations.
For further assistance, please reach out to our support team so we can help resolve this, and our team will be happy to assist you.
Best Wishes,
TLC
For Sellers
For Sellers, warning!!!! Dont trust this website Luxury Closet, even you see 4 stars, good reviews, please dont, they are scams, they gonna offer a very high price until they gain your trust and after that, they will tell its fake and you need to pay 100 usd per bag, dont trust your items to them, that how they do business
12 kwietnia 2026
Opinia niezależna
Odpowiedź od The Luxury Closet
Dear Vanessa,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
Très bonne expérience
J'ai acheté sur le site internet le 31 mars. Un pull Hermès, en parfait état comme indiqué sur le site. Une expédition rapide (je l'ai reçu en France le 3 avril). DHL a facturé des frais d'importation, élément à prendre en compte lors de la commande. Le site est pratique à utiliser et le suivi de commande parfait. Merci beaucoup, je suis ravi de mon achat.
10 kwietnia 2026
Odpowiedź od The Luxury Closet
Chèr Perez,
Merci beaucoup pour votre aimable retour !
Nous nous efforçons de ravir nos clients et de dépasser leurs attentes ; nous sommes ravis d’avoir été à la hauteur pour vous.
Encore une fois, merci d’avoir choisi The Luxury Closet. Nous espérons avoir le plaisir de vous servir à nouveau très bientôt.
Cordialement,
TLC
I like the variety of goods & the…
I like the variety of goods & the efficiency of the TLC service staff.
2 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear K Watt,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Dear Andrea,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Dear Simmona,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
2 purchases now A+++
2 purchases now. Both amazing. Both arrived before ETA. Both in Ace condition & smelt beautiful
8 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Stewart,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Dear Sumi,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
There was no notification about the delivery fees
There was no notification about the additional duties I would have to pay on my purchase. And the duties were extremely expensive. Please make it more known about these additional prices.
8 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Parker,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
Odpowiedź od The Luxury Closet
Dear Amy,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Beautiful brooch very little flaws…
Beautiful brooch very little flaws excellent service. Will buy more again!
7 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Uma,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Shoe Size Issue and Poor Service after
the shoes were in perfect condition as advertised but the size was ridiculous, it was stated to be size 41 but was easily a size 44.
6 kwietnia 2026
Odpowiedź od The Luxury Closet
Dear Paul,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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