Purchased a tv bed and the mechanism broke in under a year, the company called this wear and tear, refusing to repair. Shockingly poor quality of materials used if that is the case. AVOID @Callum... Zobacz więcej
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Purchased a tv bed and the mechanism broke in under a year, the company called this wear and tear, refusing to repair. Shockingly poor quality of materials used if that is the case. AVOID @Callum... Zobacz więcej
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I had my bed delivered today and just wanted to say WOW!! I’ve purchased a few beds from The Luxury Bed Company over the years for myself and my kids, and they never fail to impress. From the m... Zobacz więcej
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The bed was delivered to Auckland, the first piece of furniture to arrive in our new apartment. Made up the bed with the sheets that came with the package deal and fell into bed for a wonderful sleep.... Zobacz więcej
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We ordered a king size bed from the LBC Leanne was brilliant she helped us measure correctly answered all our questions and help us to select the right size for the room, she was so patient and suppor... Zobacz więcej
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Welcome to The Luxury Bed Company. We are furniture experts specialising in beds and sofas. With an incredible range of choice all our products can be customised to your liking with a huge range of fabric choices.
Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 77% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We drove quite a distance to the showroom last Thursday, well worth the visit and so glad we did.
Greeted by Callum who was brilliant. He talked us through the whole ordering process and allowed us to bounce on the mattresses to select our choice. The Instagram Sale on Friday was the icing on the cake 50% Off….WOW. Great experience so far. I’m under serious pressure now to prepare the bedroom for our imminent delivery!!! Hope to see you…not too soon.
Barry

Odpowiedź od The Luxury Bed Company
I have purchased 2 beds from this company now which I absolutely love and they are of a very high quality. When choosing my second, I visited the showroom and Meg was so helpful. She was able to order a bespoke option to fit my measurements. The delivery communication was excellent and timings were spot on. I would highly recommend giving them a visit if you are looking for your new bed!

Odpowiedź od The Luxury Bed Company
Leanna has been so helpful with our order, from start to finish. Leanna went through all the measurements on the phone and also sent a confirmation email. I am so grateful for all her help, Leanna was so friendly and really easy to speak to. I would really recommend The luxury bed company. We are really looking forward to our delivery.

Odpowiedź od The Luxury Bed Company
Leanne was an absolute pleasure and was a dream to deal with super professional, prompt and very professional on all levels .
⭐️⭐️⭐️⭐️⭐️ on her customer service
Thank you so much ☺️

Odpowiedź od The Luxury Bed Company
Had a really easy experience with Leanne and Meg helping me firstly with samples and then the final ordering process! They have given me great support and super fast responses with all my questions, as this is the first time buying an emperor bed and mattress so I had a fair few making sure the dimension would fit and possible alternatives if needed.

Odpowiedź od The Luxury Bed Company
Everyone I’ve spoke to have been so helpful and would highly recommend them 😁 and I’m fussy and big on Customer service

Odpowiedź od The Luxury Bed Company
Couldn’t rave about this company enough! Their beds are second to none, their designs are amazing, installation was a dream and from start to finish a seamless process.
Their customer service is just brilliant - I’ve dealt with quite a few of the team since ordering my 2 beds and every member of staff have just been so helpful and nothing is too much trouble.
My only negative is their mattresses are SO comfy I don’t want to get out of bed on a morning!!

Odpowiedź od The Luxury Bed Company
Phil and the team always so professional and helpful.
I always recommend these guys to all of my friends.

Odpowiedź od The Luxury Bed Company
Ceiling height: 8ft2
I will provide pictures later
It took almost 3 months but i was aware of that but worth the wait. My bed looks amazing!! So happy with this purchase. Got so many compliments. Bed is very sturdy and made with very nice plush fabric. Colour is so pretty as well. Thank you

Odpowiedź od The Luxury Bed Company
From browsing to delivery of my bed the whole experience has been great. Megan answered my questions and assisted me in putting my order on hold while i checked the measurements and in changing order. The delivery team came super early and were a spot on - very polite and courteous and assembled the bed in no time. Super grateful. Thank you.

Odpowiedź od The Luxury Bed Company
Absolutely in love with my bed, they could not have been anymore helpful. Excellent communication, with a brilliant delivery & installation service.
Thank you so much.

Odpowiedź od The Luxury Bed Company
So far so good.
We have bought from this company before and they were excellent.
Good quality and they made up the beds when they came!
We had an unfortunate fire and lost everything so had to replace with there 40% off. it really helped the finances. Ordering was simple , lets hope the rest is as smooth.

Odpowiedź od The Luxury Bed Company
Outstanding customer service. Leanna helped us through what could have been a very stressful situation but thanks to her and the teams efforts everything was resolved without any issues.

Odpowiedź od The Luxury Bed Company
I would highly recommend the luxury bed company. From the first point of contact to the end our experience has been nothing but positive. The staff are welcoming and friendly. The staff who delivered the bed respected our home and came the exact time that was scheduled. The bed is everything we hoped for and more.
Thank you so much and much appreciated, Claire and Graham Caygill.

Odpowiedź od The Luxury Bed Company
Excellent customer service and very prompt at responding. We ordered three beds from the Luxury bed company and upon ordering we thought we had applied the 40% discount code but instead was 35%. This was flagged right away by the company who then went the extra mile in applying the extra 5% for us. Great experience from start to finish, Megan in customer care was particularly helpful. Thanks so much guys.

Odpowiedź od The Luxury Bed Company
What a gorgeous bed! We ordered the Zen bed with the high headboard and its the most fancy bed I've ever slept in!
The company was great when we ordered, kept me informed of anticipated delivery and were able to deliver outside the usual 8-5pm (when we're at work) so that was really helpful.
For clarity, this isn't one of the cheap facebook bed companies, this is the real deal and they really are luxurious beds - HIGHLY RECOMMEND!

Odpowiedź od The Luxury Bed Company
We recently purchased a luxury bed, and we couldn't be more delighted with our experience. The quality of the bed is superb, providing unparalleled comfort and elegance. What truly set this purchase apart was the exceptional customer service we received from Callum, the Operations Manager. Callum went above and beyond to ensure we were satisfied, providing knowledgeable advice and a seamless shopping experience. Highly recommend both the product and the outstanding service!

Odpowiedź od The Luxury Bed Company
Popped into the Showroom WOW to see the beds in the glory amazing.
Decided on the Sensatori X bed , went to place my order on line and forgot which mattress I needed ,rang and spoke to Callum he confirmed want I needed explained everything fantastic help.
So I have now placed my order great service so watch this space and keep you updated on what happens next.
Sharon Burke

Odpowiedź od The Luxury Bed Company
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