It was the first time I'd ordered from this shop. I must say how impressed I am. I had made a mistake on the order so phoned up to change the error and a lovely lady was very helpful and amended my mi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was looking for a Boston Fern to help my 3 free flying Canaries enrichment and to help purify the air. As the plant is non-toxic to them the item I purchased was specifically chosen from The Little... Zobacz więcej
Ordered Dracaena Lemon & Lime over the Bank Holiday weekend. Order dealt with on the following Tuesday and delivered Wednesday morning! Exemplary service. Wonderful plant so wife was very please... Zobacz więcej
Updated- was offered replacement for one of the plants. Disappointed with product quality recently, bought a plant bundle and 2 plants - succulent and dracaena completely died. They were treated... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dekoracje i architektura wnętrz
- Sklep z wyposażeniem domowym
- Wystawa roślin
- Sklep z ceramiką
- Giełda kwiatowa
Informacje przekazane przez różne źródła zewnętrzne
A modern approach to house plants.
Dane kontaktowe
Zjednoczone Królestwo
- thelittlebotanical.com
4,7
Doskonała
371 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beautiful terrarium- well packed and…
Beautiful terrarium- well packed and presented so nicely. Highly recommended
28 czerwca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi,
Thank you for the 5 star review, we're so happy to hear you are pleased with your terrarium, we think they're beautiful too!
Many thanks,
Team TLB
Lovely Terrarium
Easy to order. The Terrarium looked lovely and was delivered on time
Would recommend this company
24 czerwca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi,
Thank you for your lovely review. We're so glad your terrarium arrived safely and that you'd recommend our small brand.
Many thanks,
Team TLB
I have recently received some plants…
I have recently received some plants from this lovely company for my birthday. They have arrived in perfect condition and are really exactly what I hoped for. Thank you so much for your time and care, especially Julie, who has been particularly kind and helpful.
11 czerwca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi,
Thank you for the lovely 5 star review. We're so happy to hear you are pleased with your Birthday plants and Julie was able to assist you with any questions you had.
Many thanks,
Team TLB
Easy to order
Easy to order, good value, arrived really quick. I would recommend them.
11 czerwca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Lesley,
Thanks for the great review. We so happy to hear you found our website easy to use and your plants arrived quickly.
Many thanks,
Team TLB
Beautiful Plants
Fantastic service and beautiful plants delivered with care straight to my door! The plants look amazing and well packaged to avoid any breakage in transit. Will definitely be using this company again! Thank you LB! 💚
6 czerwca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Claire,
Thank you for the lovely 5 star review. We're so happy to hear you thought the plants were well packaged and they are looking beautiful in their new home.
Many thanks,
Team TLB
AMAZING
Generous size plant for the price, comes with mini lattice, definitely recommend
22 maja 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Junaid,
Thank you for your kind review, it's great to hear you think your plant was good value for money and would recommend our brand.
Many thanks,
Team TLB
Fantastic!
Excellent website to navigate with exceptional and unusual gifts. Did need to contact them which was done easily with the contact number provided and the person who answered was very courteous , knowledgeable and very helpful. Item arrived the next day, was pristine and very carefully packaged. Would have no hesitation in highly recommending this company for its high level of professional customer service and high quality items. Thank you.
2 maja 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Daisy,
Thank you so much for your lovely review. We're so glad we were able to assist you on the telephone with your query and that your plants arrived in perfect condition.
Many thanks,
Team TLB
Beautiful plants in perfect condition
I wasn't sure what to expect as this was my first time ordering plants online, but my plants arrived today in perfect condition, extremely well packaged and with really helpful care instructions. The pots they arrived in are also wonderful. I will certainly be buying more plants from this company and would recommend them highly.
19 kwietnia 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Kelly,
Thank you for taking the time to leave us such a lovely review. We're so glad the plants arrived in tip top condition and that you like our ceramics too. We're also so happy that we've given you the confidence to order plants online again and look forward to assisting you in the future.
Many thanks,
Team TLB
Odpowiedź od The Little Botanical
Hi Steven,
Thanks so much for the great review, we're so glad you had a flawless experience.
Many thanks,
Team TLB
Incredibly well packaged and healthy plants
Quick delivery the plants look lovely, bought the shelf bundle and little book for plant parents as first time I’ve tried to look after anything other than myself. They were incredibly well packaged. As I know often it can be chaos unboxing plants. Will absolutely order again from the little botanical.
3 kwietnia 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Dominic,
Thank you for your lovely review. We're so happy you are pleased with your plant order and hope you enjoy the book and find it useful. We're also glad we've given you the confidence to order houseplants online again.
Many thanks,
Team TLB
Bought the Home Bundle
Ordered a plant bundle which arrived well packaged. The plants and pots looked great. I did have a couple of issues with some of the plants, however, both issues have been resolved with no hassle at all by Julie. She has been great to deal with on both occasions. Thanks!
27 marca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Tommy,
Thank you for your kind review. We're so happy to hear you are pleased with your plants and the small issue you had was swiftly resolved by one of our team.
Many thanks,
Team TLB
Beautiful personalised gift
From ordering to delivery, the whole process has been wonderful. Customer service was very prompt & being able to give delivery instructions to the delivery company at short notice was very helpful. My husbands cousin was moved to tears on receipt of this gift in memory of her mam. Thank you very much.
14 marca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Lorraine,
Thank you for lovely review, we're so pleased we were able to assist you with your order and delivery requirements and that your husbands cousin was touched by your heartfelt gift.
Many thanks.
Team TLB
Lovely Quality!
Ordered several times from The Little Botanical and have been really happy with the quality of plants/pots and the presentation. Postage times are accurate and the greetings cards are hand written which is a nice touch when sending plants to other people.
13 marca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Sam,
Thank you for your kind review, we're so happy to hear how pleased you are with our plants and that you appreciated the hand written card too.
Many thanks,
Team TLB
Quick delivery, high quality
Placed my order yesterday morning for standard delivery on an personalised gift and it arrived this afternoon. Looks beautiful, excellent service all round, will definitely order again.
7 marca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi,
Thank you for your great review, we're so happy to hear you were pleased with speedy delivery and personalised pot.
Many thanks,
Team TLB
not great customer service
I received 3 plants. 2 were fine - the third was already wilted and part of one of the leaves had come off. However what was most disappointing was the lack of any genuine response from The Little Botanical when I raised it. THey showed a complete lack of interest and said it was meant to be like that.
29 lutego 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi,
Thank you for the review. We're pleased to hear two of the plants are looking good but sorry to hear you feel one isn't looking it's best. We believe this may be the nature of said plant but are happy to look into this further for you and are currently awaiting your response via email.
Many thanks,
Team TLB
Beautiful plants in beautiful pots
Beautiful plants in beautiful pots! Love this company!
6 marca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Anna,
Thanks for the lovely review, we're so happy to hear you love our little brand!
Many thanks,
Team TLB
Beyond Beautiful
Delivered on time for my daughter’s birthday. Her reaction: ‘Beyond beautiful’.
5 marca 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Andrew,
Thank you for the kind review, what a lovely comment from your daughter, we hope she had a great day!
Many thanks,
Team TLB
Dracena Plant dried out
My Dracena Plant looked okay when I received it, the leaves were slight wilted but a week later it seemed to dry out even though I followed the care instructions. I reached out to customer services for advice, but it took a week for them to get back to me meaning the plant’s condition deteriorated. Not very satisfied.
9 lutego 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Jay,
We're so sorry to hear your Dracaena isn't looking it's best. We're also sorry for the slower than usual response. Please email through a photo of your plant with original email, so we assist you further. We can assure you the above isn't usual practice.
Many thanks,
Team TLB
1st time plant buyer
1st time plant buyer, unsure what to get I went with the pet friendly budle and I am absolutely made up. 3 great plants and 3 lovely pots to go with them. :)
21 lutego 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Jennifer,
Thank you for the great review, we're so pleased you are so happy with your first plant purchase from The Little Botanical.
Many thanks,
Team TLB
What a regreshing business
What a regreshing business. A UK grower and a company offering a beautiful product with good family business ethos. They offer a quality product, at a exeptional price and a wonderful service. Certaily deserves a five star rating. Thank you 🤩
20 lutego 2024
Opinia niezależna
Odpowiedź od The Little Botanical
Hi Sandra,
Thanks for the super review, we're so pleased to hear you love what we do! We hope to assist you again in the future.
Many thanks,
Team TLB
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.