I am trying to return an item and have emailed them (as stated in their Ts&Cs) numerous times to request the return, but nobody is getting back to me!! Their items are overpriced, poor quality and v... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My shopping experience on Kawaii Shoppu was amazing! Although I jave not bought anything yet, they have a wide variety of categories to choose from, whether it is clothing, tech, or plushies. I also l... Zobacz więcej
Reakcja na opinię
I ordered XL (kawaii fox ribbon flare sweater) and L (bear bag kawaii hoodie), because I like things being baggy on me (I’m a UK Medium), and they looked more like a medium/small. They only just fit... Zobacz więcej
Reakcja na opinię
Order number #11602 A few weeks ago I ordered a couple of items one of them being the 10 piece pink paw stationary set. I got the tracking numbers for all the items but when I clicked on the tracking... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z podarunkami
- również w kategorii:
- Sklep z dodatkami
Napisane przez firmę
Discover all things cute at The Kawaii Shoppu. Kawaii Cute Gifts, Homewares, Fashion, Plushies & more. Get in touch by using the contact form on our website at any time! We're here to help. Thank you! Happy Shopping!
Dane kontaktowe
3,3
Średnia
142 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My husband ordered some birthday gifts…
My husband ordered some birthday gifts for me. Everything he ordered we were able to find on Amazon for HALF the price aside from the Takoyaki khaki pants. The takoyaki pants that he ordered didn’t come and instead a pair of SQUIRREL khaki pants came. Do not order from this website and stick with Amazon. The mouse pads are ALL on Amazon for like, $20 or less. String lights with fake leaves are $15 FOR MORE THAN ONE STRING! Just, do not order from Kawaii Shoppu
9 sierpnia 2023
Opinia niezależna
I didn’t receive my order
I didn’t receive my order. Was told it is on the way when I first contacted for an update as order was late. But that was weeks ago. My last and latest email wasn’t responded to (was asking for a refund as items not received). I even try to call and i messaged them on the provided WhatsApp number. No response or answer. My tracking code has expired. I placed order in may 2023 it is now august 2023. Was supposed to be a gift. Very disappointed could you please help. It has been over 2 months since I ordered no items or refund. No contact since 20th June. Tried numerous times. Just would like my money back. Please refund me.
4 sierpnia 2023
Opinia niezależna
Odpowiedź od The Kawaii Shoppu
Hi Imran. We're very sorry that your parcel was lost, and we have refunded you for this. In the first email we noticed your parcel was close to delivery. However after checking again it seems the parcel was lost by the courier. Which is very rare especially for your country. Since noting this we have fully refunded your order. Unfortunately when international shipping, although it is very rare, a parcel may get lost by the shipping company which is not in our control. We thank you for your patience and understanding.
Good shop just a little expensive
10 kwietnia 2023
Odpowiedź od The Kawaii Shoppu
Hi Courtney. Thank you so much for your review.
Odpowiedź od The Kawaii Shoppu
Thank you for your review, hope you enjoy your new Kawaii items.
great shop online
9 kwietnia 2023
Odpowiedź od The Kawaii Shoppu
Thank you so so much Cendrine for your kind review.
Odpowiedź od The Kawaii Shoppu
Hi Tiffany. We tried to look for a contact from you but we can not find one. If you have an issue with one of your products, please do get in contact so we can help you fix this issue. Sometimes human errors are made but we strive to correct them if you reach out to let us know.
Last year I bought a watch
Last year I bought a watch, it did take long but that didn’t bother me. When I recieved it I realised that it was pink unlike the brownish peach colour it had in the picture. I did use it and it was alright, I just kinda wish I didnt buy it because I feel uninterested in it
7 sierpnia 2022
Opinia niezależna
Odpowiedź od The Kawaii Shoppu
Hi Anya, Thank you for your review. Sometimes different screens show a very different color especially for red colors. So it may appear slightly different color. If you are not satisfied and the color is totally different please send us an image for us to check. Thank you.
Items came quickly and were exactly as…
Items came quickly and were exactly as advertised.
7 marca 2023
Odpowiedź od The Kawaii Shoppu
Hi Donna, Thank you so much for your kind review. :)
Nice cute online shop
It is a trustworthy place to buy cute items, although I have found some of the items here can be purchased elsewhere for less money if you do your research. Everything I ordered came nice just as I had wanted it. I ordered a large haul of items and although it took a while, everything came exactly how I wanted it :)
11 kwietnia 2023
Opinia niezależna
The friend I bought the gift for…
The friend I bought the gift for absolutely loved it.
3 stycznia 2023
Greatest Gift for 2023
My grandkids absolutely love this toy and hope it works for years. I'm happy with my purchase. Thanks, SW
14 marca 2023
Opinia niezależna
We are trying to track 2 orders that…
We are trying to track 2 orders that are supposed to be sent to the uk but not getting any response from Kuwaii, plus some items in our order have been cancelled and refunded without our knowledge.
Really need these items by next week for 2x daughters birthdays but haven’t been sent a tracking number, and not sure what else to do!
21 lutego 2023
Opinia niezależna
Odpowiedź od The Kawaii Shoppu
Hi there. I think we have already spoken over email. The packages were sent out and delivered I believe within the time frame we quoted. We did notify you that two items were out of stock so we refunded you. We have requested more information from you so we know exactly which customer you are but it sounds like a very specific customer, please respond so we can help further if you haven't already received your packages. Kind regards, Emmie.
Quick Response
Quick to respond to email and rectify problems which they didn’t cause. Beautiful product, would gladly use again
7 listopada 2022
Odpowiedź od The Kawaii Shoppu
Thank you so much for your review. If there is anything we can do to help please do not hesitate to ask us. <3 Kind regards, Emmie
Best shop ever!
31 stycznia 2023
Odpowiedź od The Kawaii Shoppu
Thank you so much for your kind review :) We are here whenever you need cute items. Thank you, Emmie
Odpowiedź od The Kawaii Shoppu
Hi, so sorry your bottle was cracked. Please use our contact form to claim a refund or replacement we will be very happy to help if you provide images. Thank you.
Odpowiedź od The Kawaii Shoppu
Aw, Thank you for the review. Please let us know if you need any assistance when making a decision to buy. Take care, Emmie. <3
Helpful response
When delivery of my order took longer than expected, The Kawaii Shoppu was most helpful in informing me where to look - no automatic or templated messages here! Shipping from the UK into the EU has become a bit more difficult, but the wait was worth it.
7 stycznia 2023
Opinia niezależna
Odpowiedź od The Kawaii Shoppu
Thank you for your kind words. logistics at the beginning of the year was a little difficult with lockdowns and holidays but so happy this has all ended now. Thank you so much for your patience and understanding. Kind regards, Emmie.
Bc of kawaiishoppu
I just gave this a good rating bc of kawaiishoppu it told me it would help the company so I just did it I don't really know this app so I have no experience
19 stycznia 2023
Opinia niezależna
Odpowiedź od The Kawaii Shoppu
Thank you Johanna for your review. We ask you to leave a review as you left one on. our store, but most people check the reviews on here too. Thank you so much for your support. Have a lovely day. :)
The website is easy to navigate on and…
The website is easy to navigate on and has a variety of categories of kawaii items to choose from!
26 listopada 2022
Opinia niezależna
It was very soft and the colours came…
It was very soft and the colours came as expected
24 listopada 2022
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.