I am trying to return an item and have emailed them (as stated in their Ts&Cs) numerous times to request the return, but nobody is getting back to me!! Their items are overpriced, poor quality and v... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My shopping experience on Kawaii Shoppu was amazing! Although I jave not bought anything yet, they have a wide variety of categories to choose from, whether it is clothing, tech, or plushies. I also l... Zobacz więcej
Reakcja na opinię
I ordered XL (kawaii fox ribbon flare sweater) and L (bear bag kawaii hoodie), because I like things being baggy on me (I’m a UK Medium), and they looked more like a medium/small. They only just fit... Zobacz więcej
Reakcja na opinię
Order number #11602 A few weeks ago I ordered a couple of items one of them being the 10 piece pink paw stationary set. I got the tracking numbers for all the items but when I clicked on the tracking... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z podarunkami
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- Sklep z dodatkami
Napisane przez firmę
Discover all things cute at The Kawaii Shoppu. Kawaii Cute Gifts, Homewares, Fashion, Plushies & more. Get in touch by using the contact form on our website at any time! We're here to help. Thank you! Happy Shopping!
Dane kontaktowe
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Item arrived broken …
Item arrived with one of the pieces already broken off… it was wrapped so I can only assume they just didn’t care and/or not done a thorough enough job. Having said that, the material is quite flimsy and weak, especially at the price point!, and I can’t help but already worry how long it’s gonna last, especially with the one leg only…
It’s a shame because it’s a cute piece..

Odpowiedź od The Kawaii Shoppu
Loved my items
Loved my items. (My granddaughter loved them). Will defo order again. Thank you Emmie -
Rochelle, UK

Odpowiedź od The Kawaii Shoppu
Kawaii
Great prices. Very happy with the quality,packaging & shipping time. Highly recommended to buy from.

Odpowiedź od The Kawaii Shoppu
Fast delivery
Fast delivery, packed with care and very nice products.

Odpowiedź od The Kawaii Shoppu
Cute keyboard
Although the keys are a bit more wobbly than I would like, It is a great introductory keyboard. I love the bright colors :)

Odpowiedź od The Kawaii Shoppu
100% would recommend
I ordered a very lovely cardigan from here! Would definitely recommend this place <3

Odpowiedź od The Kawaii Shoppu
Avoid
Avoid! I had exactly the same experience as the previous customer.
The parcel arrived over the Christmas period (we are based in the UK) - it was supposed to arrive before.
We missed the delivery.
We were unable to retrieve the item from royal mail. When contacting the Kawaii shop directly we were informed that the item would be in a royal mail holding centre. We have attached evidence that the item has been returned to sender as per royal mail tracking website. The Kawaii team maintains that the item is at a royal mail holding centre and refused to resend the item or reimburse the amount.
I would avoid at all costs!

Odpowiedź od The Kawaii Shoppu
AVOID
AVOID! Made purchase for Xmas gift not realising this was a chinese website, shipping was several weeks so i could not collect. when the item was automatically sent back to china they refused to refund me
I've since researched and you can find the exact same items on Temu for a fraction of the cost so i imagine they are just drop shipping and making huge profit from a shady website

Odpowiedź od The Kawaii Shoppu
The product are cute and good price but…
The product are cute and good price but the quality is a but low. Need improvement.

Odpowiedź od The Kawaii Shoppu
Always soft and/or squishy!
They're making sure they're not lying about having the cutest items in shop!
Always soft and/or squishy! I love everything I've bought from them ^^

Odpowiedź od The Kawaii Shoppu
The items are unique and wonderful
The items are unique and wonderful, however the prices are high abd soemtiems items get canceled and ends up in refund.
Hope there is improvementwith the delivery system
Good products
Great products. The quality of the clothes is good, but I feel like most of the clothes are a copy of the original, just made with quality. Some of the items seem overpriced to me. I wish they would improve the packaging of the parcel when they send clothes. Because the clothes come in the usual soft packaging made of plastic and such packaging is easily torn and clothes during delivery can be damaged. It takes a long time to receive an order and send it out. Parcel delivery takes from a week to a month. Overall everything is good. The product is cool and cute. I like it. There are a lot of good points, but there are some weaknesses in the campaign.

Odpowiedź od The Kawaii Shoppu
Great wall storage pegboard
My daughter loves the wall storage pegboards, shelves and baskets. We bought three of them in pink and it's really cute and handy above her desk area. The pink is a warm soft pink and the extra hooks are very handy to gang keyrings, scissors etc up. The adhesives that come either it are very strong, so once you put it up, it stays there.
Obviously the pegboard and accessories are made from plastic so they are not strong or big enough to replace wooden shelves but for tidying up your desk and storing small items like stationary they work a treat. My daughter is very happy with them.

Odpowiedź od The Kawaii Shoppu
Perfect. You should totally buy.
The bag is cute, helpful, and holds pretty much EVERYTHING. Great for the price, too! It arrived a little sooner then I expected, and that's ALWAYS a win. 11/10, would DEFINITELY recommend! :D

Odpowiedź od The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu
Slow and unreliable
I ordered two items. Didn't hear anything from them, no shipment confirmation no nothing for about 2 weeks. So, I reach out to them asking what's happening with my order. They then inform me one of the items I ordered is out of stock. Two weeks after my order was placed. I had to contact them to find that out, they didn't say anything prior. Fine.
I get a shipment confirmation a few days later and finally receive my item ONE MONTH after I ordered it.
You could order the same items from literally any other website like Temu or Shein which have a much faster delivery time. And when something's out of stock, they tell you in advance.

Odpowiedź od The Kawaii Shoppu
Cute and beautiful carpet!
Ordered a cat carpet and got it within 2 weeks. It is in gr8 quality, super soft, super cute, good print. Flattened out very fast :D
I could track my package the entire time which was great as well.
Overall very happy with my purchase! Recommend!

Odpowiedź od The Kawaii Shoppu
THEY RESELL AMAZON ITEMS FOR DOUBLE
THEY BUY FROM AMAZON AND RESELL FOR MORE THAN DOUBLE!!!
I ordered only five items, a glass cup for $24, a large mousepad for $64, a plastic bonsai tree for $16, ivy vine LED string lights for $15, and some cute khaki pants for $43. My order after searching a third party for a discount code came out to $162. After waiting two weeks I just received my package today. The khakis weren't what I ordered, the design is different than even what my order receipt showed. Everything else was basically what I expected but the issue isn't the products, it's the prices. The person who I ordered these for as gifts told me that they had seen the same mousepad on Amazon not long ago for much cheaper. I had to see for myself so I did a little search and sure enough it took no time at all to find the very same mousepad but the price was not even half what I'd spent at $26 AND it came with a wrist cushion the length of a keyboard. On Kawaii Shoppu they tried to sell the cushion as a separate item for an additional $18 The same can be said for the other four items too! Had I ordered from Amazon I would've only spent $80, gotten more items, AND free two day shipping! I've never been scammed so hard in my life, and I hope to god no one else falls for this complete lie! Never again will I purchase from here and if I ever hear a friend or even stranger say they're considering purchasing from here I will make sure they don't fall for this trash. Please steer clear from this site and if you for whatever reason find yourself ordering from this or any other random site you hear about from an influencer or something, be sure to check if the same items you want can't be found elsewhere for less.

Odpowiedź od The Kawaii Shoppu
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







