The Kawaii Shoppu Recenzje 

142
•
Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I am trying to return an item and have emailed them (as stated in their Ts&Cs) numerous times to request the return, but nobody is getting back to me!! Their items are overpriced, poor quality and v... Zobacz więcej

Oceniono na 5 z 5

My shopping experience on Kawaii Shoppu was amazing! Although I jave not bought anything yet, they have a wide variety of categories to choose from, whether it is clothing, tech, or plushies. I also l... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I ordered XL (kawaii fox ribbon flare sweater) and L (bear bag kawaii hoodie), because I like things being baggy on me (I’m a UK Medium), and they looked more like a medium/small. They only just fit... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Order number #11602 A few weeks ago I ordered a couple of items one of them being the 10 piece pink paw stationary set. I got the tracking numbers for all the items but when I clicked on the tracking... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z podarunkami
  2. również w kategorii:
  3. Sklep z dodatkami

Napisane przez firmę

Discover all things cute at The Kawaii Shoppu. Kawaii Cute Gifts, Homewares, Fashion, Plushies & more. Get in touch by using the contact form on our website at any time! We're here to help. Thank you! Happy Shopping!


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

142 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(142)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The products are very accurate and so…

The products are very accurate and so cute >.<. The team is very comprehensive and helpfull. Please be polite when you have a request. Have a great day.

19 marca 2025
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Thank you so much for your review Clem, that's so kind of you. Kindness is everything! Here for you, The Kawaii Shoppu.

Oceniono na 4 z 5

Refunded

Ok, so I bought my daughter a Christmas gift from here which developed a hole after one wear. It was disappointing but I have to say their customer service came through. I received a refund recently so would be happy to buy from here again. Thank you

1 lutego 2025
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Thank you so much JJ for your kind review. We hope you enjoy our shop :) If you need anything else, please let us know.

Oceniono na 5 z 5

Great customer service and item quality!

The customer service for this company is great! They responded to my emails quickly. The items are also of great quality and I will definitely buy again.

5 listopada 2024
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Diana, thank you for your kind review. We hope you love your new phone case.

Oceniono na 1 z 5

A dropshipping company

A dropshipping company! Sending from Aliexpress where the stuff is alot cheaper. For an example.a watch is 10 times more expensive at kawaiishoppu then Aliexpress. Avoid..

3 grudnia 2024
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Dear Pernilla, If you have made an order and have an issue with it please let us know.

Oceniono na 5 z 5

Good and cute

Great service, prompt shipping.

13 października 2024
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Thank you so much Maria for your kind review.

Oceniono na 1 z 5

I still haven’t received my package

I still haven’t received my package
Haven’t gotten a confirmation order nothing.
What a scam!!

11 września 2024
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Dear Tiare,
We can not find your name on our system or for any orders, and we have not received a contact from you. If something is wrong with your order we will help you. Please contact us as soon as possible with the email you used to make the order, if you have not received a confirmation, then you either have entered the wrong email or not completed the order. If you have contacted us we would have responded to you and helped you. Please contact us using the contact form on our website here: https://thekawaiishoppu.com/pages/contact-us

Oceniono na 5 z 5

I love my purchase

I love my purchase. I will be buying from this company again soon.

10 września 2024
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Thank you so much for your review Symone, it is very much appreciated. :)

Oceniono na 5 z 5

Yep. Pretty good.

The shipping was decent and the product is cute.

5 czerwca 2024
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Thank you so much Andi for your kind review. If you need anything, please let us know.

Oceniono na 5 z 5

Excellent service

Perfect, they arrived quickly with no problems. Thank you so much.

4 sierpnia 2024
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Thank you Marie, if you need help with anything let us know. :)

Oceniono na 5 z 5

I love these products!

Got my packages delivered in a pretty good amount of time since I live in the United States. The clothing is very nice quality, as well as the plushie and the little lucky cats I got.

2 sierpnia 2023
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Hi Mike, Thank you so much for taking the time to leave a kind review. If you need anything pease let us know. Stay Kawaii 🌷

Oceniono na 5 z 5

Customer service

Customer service was beyond my expectations

8 kwietnia 2024
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Hi Patricia, Thank you so much for your kind words. It means a lot :) Happy to serve you.

Oceniono na 5 z 5

Wunderbarer Shop

Etwas längere Lieferzeiten wie zu erwarten, aber alles so, wie ich es mir vorgestellt habe. Sehr niedliche Sachen im Shop zu finden, ich werde wieder dort bestellen. Vielen Dank

6 kwietnia 2024
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Vielen Dank, Linda, für deine Bewertung. Wenn Sie jemals Hilfe benötigen, kontaktieren Sie uns einfach über unsere Kontaktseite.

Oceniono na 3 z 5

I don't know about this buddy

Ok so here's the thing right. I just got an email from the shop asking me to review them here, regards to a bento box I ordered. The bento box is very cute, I enjoy it, no problems there. The thing is that I actually ordered two things from them, the other being some earrings. And I think that's a much more interesting review to write.

So I ordered some earrings in pink. They arrived in orange. Very different from the pictures. Okay no problem, mistakes happen, we're all people. At the time I left a review on the review page of the shop, it was a three star review. After posting it, I noticed it didn't show at the top of the page. Then I noticed you couldn't filter for reviews at all. Interesting. Then I sent a mail over the shop's 'CONTACT US' page, which promises 24-48 hour response.

A week passed. Nothing. (Aside from my bento box arriving too. It was perfect and I reviewed it with 5 stars since I figured out how to post reviews on products themselves. This review was up in seconds.)

Then I decide to review the earrings themselves. Three star review, explaining both the missed color and lack of communication. I post the review. It doesn't show. There are six other reviews on this page (all 5 star) and the rating is 5.0, showing exactly 0 three star reviews (or any other stars) in their statistics. I refresh the page a few times. Nothing.

Not great.

I think I got an email response like a day later, saying they have no idea what happened with my initial contact. No problem, I send the pictures of the earrings as they arrived, I get a refund, standard stuff. The thing is. My three star review still isn't up. And the shop points which you earn by buying and reviewing a product had been taken away from my account, essentially pretending the purchase hadn't happened and punishing me for complaining about it.

Now I was ready to just let this drop and not shop here again, but then I got this email and well, it got me thinking again and I started wondering: If my review wasn't published, how can a customer tell like what the percentage is of them getting an order right (six 5 star reviews) and them getting it wrong (unknown number, but at least one). So I decided that yes, I will review the store. It feels disingenuous to me to have this sort of relationship with ones reviews. I hope this information is useful to whoever might be thinking about shopping there.

18 czerwca 2024
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Hi Lucija,

We did not get your first contact, so not sure what happened there as we mentioned before, but once we heard from you we refunded you for the issue. The points you got for the purchase were removed, not for the review, because thats just how the system works if an order has to be cancelled or refunded, it can't tell the difference. We can add more points for you if you wish.

Kind regards,
Emmie

Oceniono na 2 z 5

Skirt never came

My boyfriend bought me a skirt awhile ago and it just hasn't came. I have no clue where it is or why I still haven't received it. I was hoping it would be here in time for an event but it was over a week ago. If you enjoy long wait times order from here!

3 czerwca 2024
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Hi Moxxi, Please get in contact with us using our contact form so we can find out your order number as we do not have your name in our system, to check your order and see what has happened. Thank you so much.

Oceniono na 5 z 5

My shopping experience on Kawaii Shoppu…

My shopping experience on Kawaii Shoppu was amazing! Although I jave not bought anything yet, they have a wide variety of categories to choose from, whether it is clothing, tech, or plushies. I also like their points system; it is fun and there are rewards when you sign up and start shopping.

19 czerwca 2024
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Thank you so much for your kind review :)

Oceniono na 3 z 5

Think I got scammed— edited

It’s been lost in shipping for nearly a month now. I have been given three different shipping companies to use when tracking my package, and the first one broke after ten days, the second one says that my package is using counterfeit postage, and my third one stopped updating after two days. I have no idea where my backpack is and this point I fully believe it was never shipped and I just got scammed.

An extra star because the customer service people I spoke to for updates were all lovely.

EDIT: they sent me an email telling me to change this review because I got this product. It used to be two stars because I had to wait for multiple months to get this product, it took three different tracking numbers/sites to even know where this product was, and I didn’t get actual help until I posted this public review.

Now it’s three stars because while the bag is big and holds my things, which include a book, a box of tarot cards, my wallet, and a couple of pins, the fabric is very thin and I can see bits of stray thread poking out of some seams. I don’t want to risk hanging it up or even putting too much in it and risk those loose threads actually being important instead of just leftovers. You also can’t put any keychains on certain zippers or else it will weigh it down and open the pocket while you’re using the bag. The side pockets are also very small and can’t stretch enough to hold my water bottle which is a 20 oz bottle— maybe that’s just an issue with my bottle. I don’t know.

TLDR: the bag is serviceable but if you want something for school, get something else. Also count on waiting a few months and having no idea where your package is that whole time.

7 marca 2024
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Hi Poppy, We only gave you one tracking number, to trace on three different websites. We have sent you two messages since then and we are investigating the issue with the postage. Meanwhile we have reshipped and you will be updated very soon. Thank you.

Oceniono na 4 z 5

Pretty skirt

The skirt is pretty and perfect, just adjusted for my size. I can’t put 5 stars because the delivery was very very long for me. However, it’s all good.

10 maja 2024
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Hi Soumia, Thank you so much for your review and so sorry if the shipping was delayed on your order. Please let us know if you need any further assistance.

Oceniono na 5 z 5

Post Delivery Service

The post delivery service was fantastic and the item ordered online - the Pink Wired Backlit Ergonomic Mouse, arrived in one piece without damage. Will order from this beautiful online shop again. Keep doing great work, you have my support! :)

11 maja 2024
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Thank you so much for your kind words, Anastasia :)

Oceniono na 5 z 5

Worthy and pretty

The products I've purchase are pretty good and cute

10 maja 2023
Opinia niezależna
Logo The Kawaii Shoppu

Odpowiedź od The Kawaii Shoppu

Thank you so much for your review Thays. Here if you need anything. Emmie.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej