Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was onl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Booking our holiday was very easy. Vicky our agent was very helpful and friendly in giving all the information we needed to make the booking easy. He was informative, and very helpful. He gave us the... Zobacz więcej

Oceniono na 5 z 5

Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had differen... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far. When I called, Prince (that is his na... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

69 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Please avoid these ones like the…

Please avoid these ones like the plague!! Asked and asked for the final price but when I finally got it the price was double that I was expecting!! Have had to freeze my card and get my money back that I had already paid to them !!

21 marca 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Darren,
We sincerely apologize for the inconvenience caused. Kindly share more details at bookings@theholidaymasters.com, so we can review your concern and work towards a resolution. Rest assured, we’ll be able to assist you further once we receive more information about your experience.

Regards,
TheHolidayMasters

Oceniono na 5 z 5

Booking made easy.

Booking our holiday was very easy. Vicky our agent was very helpful and friendly in giving all the information we needed to make the booking easy. He was informative, and very helpful. He gave us the confidence that we have a booked a very exciting holiday.

22 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Very professional, and thorough

Was a very thorough investigation, to get me the best accommodation for my needs , and circumstances.
NO rushing, and explained the process.
Thank you to Prince, the consultant

17 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I wanted a cheap 4* all inclusive…

I wanted a cheap 4* all inclusive holiday and it was great, good flights and lovely hotel in the area I wanted and a lot cheaper than I could find on the internet
Ricky paulson did a great job

8 lutego 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Derek Lovatt,

We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you so much for your feedback!

Regards,
Theholidaymasters.

Oceniono na 5 z 5

Just booked my holiday

Just booked my holiday with Holiday Masters. Prince was quick and explained everything very clearly. Definitely recommend and would not hesitate to use them again

8 lutego 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Tony Richards,

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters.

Oceniono na 1 z 5

Avoid

This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was only flight booked, then hotel not available, try sell me a different hotel in a different resort, which was £169 more expensive than original & when I refused, agent got so nasty. Tried charging me an additional £69 per person, booking fee. My saving grace was flight booked directly with airline. But even up until departure he was treatening to cancel my flights. We were heading to airport not sure if we were going to get on our flight or not.

19 stycznia 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Kathleen,
We sincerely apologize for the inconvenience caused. Kindly share more details at bookings@theholidaymasters.com
so we can review the matter and assist you with an appropriate resolution. We assure you of our full support once we receive the necessary information regarding your experience.

Regards,
TheHolidayMasters

Oceniono na 5 z 5

My holiday rep was very helpful and…

My holiday rep was very helpful and professional and eased me through the booking of my holiday..

4 lutego 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Stephen Richmond,

We are happy we could help you out today.
Thanks for being our customer. 😊

Regards,
Theholidaymasters.

Oceniono na 5 z 5

Vicky was amazing with helping and…

Vicky was amazing with helping and getting everything sorted with flights hotle , definitely be booking with the holiday masters again

2 lutego 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Chris Bamford,

Thank you for your amazing feedback.
Our agent Vicky is always super cooperative and clear.
We are so glad you like his work! We’ll pass along the kind words.

Regards,
Theholidaymasters.

Oceniono na 4 z 5

Easy in the end to book my holiday with…

Easy in the end to book my holiday with vicky who was helpful even though I didn't get the one I wanted im still going away.

1 lutego 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Mrs Peploe,

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
theholidaymasters.

Oceniono na 5 z 5

Vickey was very helpful

Vickey was very helpful

23 stycznia 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Dale Eagland.

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Pcmtravels.

Oceniono na 5 z 5

Excellent service from Richy

Excellent service from Richy - all aspects of my holiday were carefully considered and thought of even down to my flight time requests - I had numerous quotes and nothing was too much trouble thank you for your expertise and helping me with what I was looking for 🤩

22 stycznia 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Mr.Willians,

We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you so much for your feedback!

Regards,
Pcmtravels.

Oceniono na 4 z 5

I spoke on live chat first then he…

I spoke on live chat first then he emailed me , he found me a good price for my city break thanks prince Carter

20 stycznia 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Danniela corser,

Amazing feedback

We're elated to hear that you've had such a positive experience with Prince Carter.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Pcmtravels.

Oceniono na 5 z 5

Customer Service is perfect

Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far.

When I called, Prince (that is his name) answered and was extremely helpful, honest, and knowledgeable. He gave very good advice tailored to my situation and recommended several destinations that suited my needs.

He can also design a complete holiday package, which made the whole process very easy and stress-free.

18 stycznia 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Dr.mustafa Alrubaye,

Thank you for your amazing feedback.
Our agent Prince is always super cooperative and clear.
We are so glad you like his work! We’ll pass along the kind words.

Regards,
Pcmtravels.

Oceniono na 5 z 5

I dealt with Prince and he was really…

I dealt with Prince and he was really helpful with booking a holiday for my family as there was 14 of us. I highly recommend The holiday masters and go through prince as he is the guy that will sort you out nothing was to much trouble and he made the whole process nice and easy. Thank you Prince for all the help.

14 stycznia 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Suraj singh,

Amazing feedback

We're elated to hear that you've had such a positive experience with Prince .
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Theholidaymasters.

Oceniono na 5 z 5

Amazing service from Prince Carter

Amazing service from Prince Carter, helping me find the most efficient way to travel with all the perks! Would recommend

13 stycznia 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Leon Johnson,

Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.
Hope to see you again.

Regards,
Theholidaymasters.

Oceniono na 5 z 5

BALI BABES

Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had different pay periods and due date was not coincide with pay dates. We received all of our information for trip - transportation, flight confirmation, hotel’s information and excursions once trip was paid in full. Will do business again. Thank you Mathew

6 stycznia 2026
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Mrs. Jordan,

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters.

Oceniono na 4 z 5

Kind

Jordan Vincent who assisted me with my booking was polite and helpful.

3 grudnia 2025
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Demetria

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters

Oceniono na 5 z 5

Thank you so much Bill!!

Thank you so much Bill!!! You have been very helpful throughout this entire trip. You had made this hassle free and had really good time being my first solo trip. I would certainly recommend to my friends.
My pleasure working with you!!

25 listopada 2025
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Sujatha

Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.
Hope to see you again.

Regards,
Theholidaymasters

Oceniono na 5 z 5

Great service Great price

I didn't know where to go or how long for... Nigel was very patient and always professional... Im not sure i would have managed to get to booking the trip if it wasn't for his help

16 października 2025
Opinia niezależna
Logo Theholidaymasters

Odpowiedź od Theholidaymasters

Dear Angus Mackay.

Thank you for your review!

We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.

Hope to see you again.

Regards,
Theholidaymasters.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej