I wanted the blue ray bans, they weren’t in stock, but it didn’t tell me until after I paid, so I was asked to choose out of the three alternatives, I chose the black on transparen, they arrived and t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is my 2nd order over the years for new glasses since high street opticians want to charge me £300+ because of my prescription! I got a new pair of gorgeous designer glasses, with the lenses thinn... Zobacz więcej
You don’t get an immediate confirmation of order which can be a little unnerving. I sent an email checking all was in order and had a response within 24 hours confirming everything was good. I was con... Zobacz więcej
When I bought my glasses from TheGlassesCo last year, the whole process was fine. My frame, however, broke recently, so having visited local opticians and not got a satisfactory fix, I contacted TheG... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Our company has been providing prescription glasses and sunglasses for over 30 years. We take pride in delivering quality and service to all our customers. Free prescription lenses and free UK delivery on all items.
Dane kontaktowe
Zjednoczone Królestwo
- 01582575886
- sales@theglassescompany.co.uk
- theglassescompany.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 30% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I wanted the blue ray bans
I wanted the blue ray bans, they weren’t in stock, but it didn’t tell me until after I paid, so I was asked to choose out of the three alternatives, I chose the black on transparen, they arrived and they don’t look as good, so 60odd quid down the drain, I haven’t had them lensed yet because I just don’t think they suit me so well. Gutted especially as I looked today and they are in stock.
It took over a month for the glasses to…
It took over a month for the glasses to be delivered. Once delivered, I noticed the lenses were moving in the frame. I’ve emailed them twice now to ask what can be done about this. I’ve yet to receive a reply after several weeks. I would strongly suggest avoiding this company. Pay a bit extra elsewhere for improved quality and service.
Great price and service
Great price and service. Delivery was a little slow but fair enough for bespoke prescription. Saved £300 over buying from Oakley direct
Easy to order
Easy to order, reasonably good price. Delivery took longer than expected
Quick and painless
Quick and painless
Ordered and as quick as you like they arrived. Well packaged second pair and very pleased
Company has closed down
Company has closed down. I returned 2x glasses which they received on 8th Jan, yet I am still waiting for my refund! No other option but to request chargeback via my bank.
Everything as advertised
Everything as advertised. I originally paid over £200 at Boots, so below half price frames
Company closed down
This company closed down on 31st December 2025. I ordered my prescription glasses and went to track my order and the site came up saying it was closed down. Got a full refund from Paypal. This is just to warn people as i didnt receive any communication so would never have known. Also they are still selling glasses!
glass edge polishing not done as I always ask and never get
Every time I ask for the edge of the glass to be polished it never is !!!
It is the finishing touches that make things perfect, very annoying.
Closing down from Jan 1st 2026
I called the number on their website and there was a recorded voicemail saying they are closing down from Jan 1st 2026. Shame because the website seems to imply they have the frames and the transition lenses I want :-/ Another hint was that credit/debit card payment was not available (only Paypal). Otherwise I was ready to proceed.
The glasses I originally ordered were…
The glasses I originally ordered were discontinued even though still showing on the website as available. I was offered free postage as a gesture of goodwill & a promise that I would receive these on 18 December in time for a holiday. Unfortunately they arrived 2 days after our departure.
Perfect job with my complicated…
Perfect job with my complicated prescription and my first pair of multiracial lenses in Oakley frames. All done excellently. Great communications and excellent customer service when one of the nose pads broke only a few months in they offered replacement frames or parts and I opted for parts and genuine frame specific pads supplied. Great experience
Company ceased trading 31st Dec 2025
Rang up to chase my order for a pair of Oakley framed purchased on 18th Dec only to find the company ceased trading 31st Dec 2025. I have been told that orders up 31st Dec are being honoured but I won't hold my breath.
Note. THE WEBSITE IS STILL ACTIVE DO NOT PURCHASE ANYTHING.
John Whelan
Excellent service all round and good…
Excellent service all round and good communication throughout my order
The glasses was never shipped and the…
The glasses was never shipped and the company does not give info on it's whereabouts !! Horrible service !!
Great prices and quick delivery!
Great prices and quick delivery!
Great experience
Great prices
First timer…
First time purchasing prescription glasses online. Exceeded expectations. Varifocal lenses with Oakley frames. Clear instructions and comms. A very contented customer. Thank you.
Will always recommend TGC
This is my 2nd order over the years for new glasses since high street opticians want to charge me £300+ because of my prescription! I got a new pair of gorgeous designer glasses, with the lenses thinned within an inch of their life for less than £100. Not to mention any communication with this company has been super speedy, helpful and polite. I'll be back when I break this pair :D
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