Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a new Manager to the Fuel Industry, I needed access to the full dashboard and had lots of questions regarding fuel cards, Pin's, processes, reports and a lot more. The team, and Trinity in particul... Zobacz więcej
Reakcja na opinię
Friendly enough staff, got the card but unfortunately had to change fuel type. Since was petrol it wouldn’t have a discount and I’d still have to pay the yearly fee. So I said I’d leave the account, I... Zobacz więcej
Reakcja na opinię
We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been ther... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca paliw
- również w kategorii:
- Dostawca energii
- Stacja ładowania pojazdów elektrycznych
- Telematyka
- Usługi dla biznesu
O The Fuel Store
Napisane przez firmę
The Fuel Store is an independent fuel card and fleet management company built for UK businesses of every size, from sole traders to national fleets.
We offer a straightforward proposition: better prices at the pump, less time spent on fuel admin, and support from people who know the industry. Our fuel cards are accepted at thousands of forecourts nationwide, and our EV charge card covers the UK's largest public charging network.
What makes us different is how we work. Our pricing is fixed every Monday and does not change mid-week. While other providers move their prices up and down throughout the week, our clients always know what they are paying. That means no surprises, and proper forecasting for your business. You get consolidated invoicing, dedicated account management, and access to the full range of fuel card products on the market, not just the ones that suit us to sell.
Beyond fuel, we help businesses manage vehicle compliance and reduce their environmental impact through our Clean Air Partnership, which helps fleets offset emissions and work towards cleaner operations.
We are independent, which means our advice is straightforward. We find the right card for your fleet, not the easiest one to recommend.
If you want a fuel card provider that treats you like a business rather than a transaction, we would like to hear from you.
More from The Fuel Store
Napisane przez firmę
- Fuel Cards Built for British Business
- We have been helping UK businesses take control of their fuel costs since 2016. Whether you run a single van or a large fleet, we make fuel management simple, transparent, and stress-free.
- Our Price Promise
- Every Monday we set a fixed fuel price that stays locked in for the full week. No mid-week changes, no surprises at the pump. Just a rate you can plan around and trust.
- Everything in One Place
- Our online portal gives you instant access to HMRC-approved invoices, card management, spend reporting, and fleet insights. Less time on admin, more time running your business.
- Real Fleet Intelligence
- Our telematics and Fuel Insights tools give you genuine visibility into how your fleet is performing. Track driver behaviour, monitor fuel usage, and spot savings you did not know were there.
- Switching is Simple
- Our team handles the process from start to finish. Most businesses are up and running within days, with a dedicated account manager on hand whenever you need them.
Our Price Promise
Fixed weekly fuel prices, set every Monday.
Unlike many fuel card providers, we lock in your rate for the full week. No mid-week changes, no nasty surprises at the pump. What you see on Monday is what you pay all week.
Dane kontaktowe
14th Floor, Bank House, 8 Cherry Street, B2 5AL , Birmingham, Zjednoczone Królestwo
- 01212727780
- info@thefuelstore.co.uk
- thefuelstore.co.uk
SAVE ON EVERY LITRE WITH A FUEL CARD
4,2
Dobra
367 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a fantastic experience with The…
I had a fantastic experience with The Fuel Store. Naomi was excellent from the start and continues to check in to check everything is ok with our account. She was professional, friendly, and went above and beyond to ensure everything was perfect. Plus, their pricing is more affordable compared to other providers, making it a great value, win,win!
18 grudnia 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for taking the time to write such a great review Sarah. We pride ourselves in providing the best possible service and I will pass on your kind words to Naomi. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Odpowiedź od The Fuel Store
Thank you for your lovely review Philip. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Great company to work with
Great company to work with, staff amazing, always helpful and polite, well done keep up the good work
5 grudnia 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Simon. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Odpowiedź od The Fuel Store
Thank you for your lovely review Filofteia. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Naomi is a fantastic customer manager
Naomi is a fantastic customer manager. Nothing has been too much trouble and she has gone above and beyond to help our company with our fuel solutions.
28 listopada 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for taking the time to write such a lovely review Hollie. We pride ourselves in providing the best possible service and I will pass on your kind words to Naomi. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
A good experience.
Our experience was good, Saul looked after us very well. Our new cards were sent out and change of tariff arranged extremely smoothly, no problems. I would recommend The Fuel Store.
5 listopada 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Wallers. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Top Notch Service
The whole service and customer care couldn't be better, Dale Birch our Account Manager has been brilliant, he's worked closely with us to understand our card user requirements and to ensure we're benefiting from the best rates available. Communication either by email or telephone are always handled promptly and efficiently. Thank you for going above and beyond Dale, I really appreciate all your efforts. LW
31 października 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Louise. We pride ourselves in providing the best possible service and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Outstanding service
We have used a fuel company over the years and overlooked the prices but having transitioned to The Fuel Store this was the best move our company has ever done. Harry Fletcher was so efficient and informative of the process, never too slow in replying to emails but always picked up the phone to check in on us. Absolute 5* customer service. Dale Birch, accounts manager, again, very informative over the phone, easily contactable and nothing is a problem. Questions are answered promptly, price updates on a weekly basis which is great as we never had this service previously. I cannot praise these guys or the Fuel Store enough. Check your PPL prices people as this company smashes it on prices and customer service.
23 października 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for taking the time to write such a lovely lovely review Vicky. We pride ourselves in providing the best possible service and I will pass on your kind words to everyone. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Quick and Easy
18 października 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Adam. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Happy Customer
My query was answered in a timely manner and dealt with no problems at all. Great Service
14 października 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Amazing service from Dale Birch
Amazing service from Dale Birch. Very friendly and professional. He goes out of the way to assist and shows real care to help our business. Nothing is too much trouble for him. Many thanks Dale. :-) From DC.
16 października 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review. We pride ourselves in providing the best possible service and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Odpowiedź od The Fuel Store
Thank you for your lovely review. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Craig @ The Fuel Store.
Chris Tibbetts and the team have…
Chris Tibbetts and the team have provided top notch customer service from day one. I also appreciate the transparent pricing with no hidden charges or undeclared increases!
14 października 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Odpowiedź od The Fuel Store
Thank you for your lovely review Kwame. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Odpowiedź od The Fuel Store
Thank you for your lovely review Martyn. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Excellent service
2 października 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Mubashir. Maggie @ The Fuel Store.
Great support from The Fuel Store
Great support from The Fuel Store, especially from our Account Manager Saul Augustus-Dore. Easy to use website, prompt weekly fuel price notifications, and any issues addressed quickly by a knowledgeable team who know and understand the industry.
2 października 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Kirsty. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Niall great support
1 października 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Ka. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Niall was very helpful and thorough…
Niall was very helpful and thorough solving my issue, thank you Niall.
25 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Osama. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Very helpful gave me all the…
Very helpful gave me all the information I needed plus went through it all with me over the phone to make sure I was able to do it on the laptop.
25 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Becky. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Maggie @ The Fuel Store.
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