Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a new Manager to the Fuel Industry, I needed access to the full dashboard and had lots of questions regarding fuel cards, Pin's, processes, reports and a lot more. The team, and Trinity in particul... Zobacz więcej
Reakcja na opinię
Friendly enough staff, got the card but unfortunately had to change fuel type. Since was petrol it wouldn’t have a discount and I’d still have to pay the yearly fee. So I said I’d leave the account, I... Zobacz więcej
Reakcja na opinię
We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been ther... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca paliw
- również w kategorii:
- Dostawca energii
- Stacja ładowania pojazdów elektrycznych
- Telematyka
- Usługi dla biznesu
O The Fuel Store
Napisane przez firmę
The Fuel Store is an independent fuel card and fleet management company built for UK businesses of every size, from sole traders to national fleets.
We offer a straightforward proposition: better prices at the pump, less time spent on fuel admin, and support from people who know the industry. Our fuel cards are accepted at thousands of forecourts nationwide, and our EV charge card covers the UK's largest public charging network.
What makes us different is how we work. Our pricing is fixed every Monday and does not change mid-week. While other providers move their prices up and down throughout the week, our clients always know what they are paying. That means no surprises, and proper forecasting for your business. You get consolidated invoicing, dedicated account management, and access to the full range of fuel card products on the market, not just the ones that suit us to sell.
Beyond fuel, we help businesses manage vehicle compliance and reduce their environmental impact through our Clean Air Partnership, which helps fleets offset emissions and work towards cleaner operations.
We are independent, which means our advice is straightforward. We find the right card for your fleet, not the easiest one to recommend.
If you want a fuel card provider that treats you like a business rather than a transaction, we would like to hear from you.
More from The Fuel Store
Napisane przez firmę
- Fuel Cards Built for British Business
- We have been helping UK businesses take control of their fuel costs since 2016. Whether you run a single van or a large fleet, we make fuel management simple, transparent, and stress-free.
- Our Price Promise
- Every Monday we set a fixed fuel price that stays locked in for the full week. No mid-week changes, no surprises at the pump. Just a rate you can plan around and trust.
- Everything in One Place
- Our online portal gives you instant access to HMRC-approved invoices, card management, spend reporting, and fleet insights. Less time on admin, more time running your business.
- Real Fleet Intelligence
- Our telematics and Fuel Insights tools give you genuine visibility into how your fleet is performing. Track driver behaviour, monitor fuel usage, and spot savings you did not know were there.
- Switching is Simple
- Our team handles the process from start to finish. Most businesses are up and running within days, with a dedicated account manager on hand whenever you need them.
Our Price Promise
Fixed weekly fuel prices, set every Monday.
Unlike many fuel card providers, we lock in your rate for the full week. No mid-week changes, no nasty surprises at the pump. What you see on Monday is what you pay all week.
Dane kontaktowe
14th Floor, Bank House, 8 Cherry Street, B2 5AL , Birmingham, Zjednoczone Królestwo
- 01212727780
- info@thefuelstore.co.uk
- thefuelstore.co.uk
SAVE ON EVERY LITRE WITH A FUEL CARD
4,2
Dobra
367 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It's All Good, Man!
We switched to The Fuel Store some time in 2022 and the pricing and customer service has far exceeded that of Allstar. Our Account Manager Saul Augustus-Dore goes above and beyond every time and is always available to help with any queries in record time.
24 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Nicole. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Thank you Saul
Our Account Manager At the Fuel Store is Saul Augustus- Dore and he is excellent at his job.
He replies to my emails very promptly and is very helpful and professional.
He sorts out any issues and keeps me updated on the progress.
23 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Debbie. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Very efficient & friendly
19 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your kind review Sharon. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Odpowiedź od The Fuel Store
Thank you for your kind review Adam. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Steve at The Fuel store has been…
Steve at The Fuel store has been informative from day one. Gave me comparisons, answered any questions I had and has checked in with me on a weekly basis to make sure all running smoothly. Much better than the last fuel company!! Will miss the weekly check in but I know where you are if we have any questions! thank you
18 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Hayley. We pride ourselves in providing the best possible service. I will pass on your kind words to Steve. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Odpowiedź od The Fuel Store
Thank you for your kind review Dean. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Saul- great manager
Prices are always very competitive and Saul(account manager) always goes the extra mile to help. He recently suggested an extra fuel card as we have one member of staff who usually fills up at a station not on the regular list.This will save even more money and hassle. I can highly recommend the Fuel Store.
19 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Bev. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Fully Resolved
Representative fully answered my queries, provided further information, was very polite and took the time to understand my query and check it had been resolved.
19 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your kind review Chris. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Clear and Precise
Maggie was clear and precise with my enquiry and was dealt with very quickly
18 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Steve. We pride ourselves in providing the best possible service. I will pass on your kind words to Maggie. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Very clear and concise explanation on…
Very clear and concise explanation on the process fuel card usage
18 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Romta. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Maggie @ The Fuel Store.
Very helpful
Very helpful, Maggie was patient, efficient and friendly.
17 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review William. We pride ourselves in providing the best possible service. I will pass on your kind words to Maggie. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
The Fuel Store have competitive prices…
The Fuel Store have competitive prices and do not charge ridiculous admin fees if we haven't used our cards. I previously had a problem with billing as I was expected to log into the portal to obtain our bill which is not feasible with over 300 suppliers all with portals. Since speaking with Niall, I now receive our bill by email on a regular basis. Niall's customer service is impeccable, he always goes above and beyond to assist us.
17 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Anna. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
The best of the best card fuel
The Fuel Store Ltd is a great company, is help me to have a card fuel for my business S&N Transport Ltd. Now I'm happy and proud with my fuel card .
Thank you The Fuel Store Ltd.
29 sierpnia 2024
Odpowiedź od The Fuel Store
Thank you for your lovely review Stefan. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Niall was very helpful in explaining…
Niall was very helpful in explaining how the process worked and he answered all the questions very calmly and in detail.
Thank you Naill.
13 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Sajjad. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Great Service
Nail was great at answering the questions I had. Talked me through the process and made life easy for me.
12 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Sam. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
We have been using The Fuel Store as…
We have been using The Fuel Store as our fuel card supplier and have been very pleased with the service they provide. Our account manager Saul has always been there for our queries, helpful, polite and always goes the extra mile for us. We would definitely recommend their service to anyone looking for full cards for their company fleet.
12 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Nice customer service provided and…
Nice customer service provided and solved my problem efficiency.
12 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Jason. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Good customer service
My query was dealt with very quickly & efficiently and the customer service advisor was friendly and helpful
11 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Mel. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Maggie was very helpful!
10 września 2024
Opinia niezależna
Odpowiedź od The Fuel Store
Thank you for your lovely review Zib. We pride ourselves in providing the best possible service. I will pass on your kind words to Maggie. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Odpowiedź od The Fuel Store
Thank you for your lovely review Dorina. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
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