Haskel was incredibly helpful and patient helping me get my flights diverted, nice hotel, and checked in several times. Really appreciate his help and kindness
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could... Zobacz więcej
We had the great opportunity to work with Mr. Freddy Smith. Mr. Smith was professional, knowledgeable, helpful, patient and kind with excellent customer service skills. We asked some of the same qu... Zobacz więcej
Reakcja na opinię
If you’re looking for someone who will take care of you with kindness and professionalism, ask for Ronin Oxyn. You’ll be in great hands with this gentleman. He listened attentively to my concerns and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are in the business of memories, joy, unforgettable experiences through serving as a Worldwide Tour & Travel Specialists to our customers. Our motto is to provide the best travel experience to our customers at an amazing price with help of our vast network and experience throughout the globe.
Dane kontaktowe
24 Market Square, HP1 1ER, Hemel Hempstead, Zjednoczone Królestwo
- 0203-892-5853
- customerservices@theflightmakers.com
- theflightmakers.com
4,8
Doskonała
1 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od The Flight Makers
Dear Customer,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
Mr Yanick is a outstanding Man
Mr Yanick is a outstanding Man .
Such a gud experience to talk to him.
Extremely supportive .
27 sierpnia 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Consumer,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
Regards
Theflightmakers.com
Conrad was very knowledgeable and…
Conrad was very knowledgeable and helpful. He handled my issue quickly and to my complete satisfaction. I would be happy to work with him again. His voice is very clear and understandable, and that can be an issue sometimes. But Conrad spoke well and very clearly. I was very happy with his service.
14 sierpnia 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Raymond,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
Theflightmakers.com
Ron was very helpful.
13 sierpnia 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Rich,
We are happy we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
Excellent service
Listened to my issues and got me the help I need. I do appreciate his care and his professionalism
Thank you
Nagla
6 sierpnia 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Nagla,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
Theflightmakers.com
Conil was very helpful!
2 sierpnia 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Conil,
We are happy we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
As I am not very tech savvy
As I am not very tech savvy, I was facing difficulty to book flight. Ronin was very quick and extremely polite with his service. Thank you
31 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Rebecca,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
5 stars to Ronin for his best service.
31 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Harry,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
Regards
Theflightmakers.com
I was facing issue to book flight on…
I was facing issue to book flight on the website. Ronin waived off agent fee which is highly appreciated.
31 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Brian,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Regards
Theflightmakers.com
I spoke to agent Ronin who was…
I spoke to agent Ronin who was extremely patient and knowledgeable.
31 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Jane,
Thank you for your amazing feedback.
Our agent is always super helpful and clear.
We are so glad you like his work! We’ll pass along the kind words.
Regards
Theflightmakers.com
Conrad was very patient,I could hear kindness in his voice
Conrad was very patient I
16 czerwca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Karen,
Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs in the future.
Hope to see you again.
Regards
Theflightmakers.com
Conrad was extremely helpful
Conrad was extremely helpful! He was respectful and polite. I was happy with him!
Respectfully,
Gary Nordine
26 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Barbara,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
Theflightmakers.com
Gary Romano was very helpful
Gary Romano was very helpful, friendly and courteous. He was awesome!
26 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Tammy,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
Regards
Theflightmakers.com
Conil helped us select our seats and…
Conil helped us select our seats and was awesome!
24 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Rosemary,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Regards
Theflightmakers.com
Odpowiedź od The Flight Makers
Dear Paula,
Thank you for your amazing feedback.
Our agent is always super helpful and clear.
We are so glad you like his work! We’ll pass along the kind words.
Regards
Theflightmakers.com
My agent (Conrad) did a great job
My agent (Conrad) did a great job with helping me change my flights with delta...he was very professional and communicated well. It took a little longer than expected, however, I think it had more to do with deltas internal IT issues.
23 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Dane,
Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs in the future.
Hope to see you again.
Regards
Theflightmakers.com
Odpowiedź od The Flight Makers
Dear Ruth,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
Much friendly compare with Viva
21 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Eric,
We are happy we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
Change of dates
On this day I called in because I accidentally booked a trip on the wrong dates and needed to change them. Onyx was sooo knowledgeable and friendly. He provided the best customer service I have ever received from the airline! I thank him again for going above and beyond to assist me!
21 lipca 2024
Opinia niezależna
Odpowiedź od The Flight Makers
Dear Trini,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback!
Regards
Theflightmakers.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.