Haskel was incredibly helpful and patient helping me get my flights diverted, nice hotel, and checked in several times. Really appreciate his help and kindness
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could... Zobacz więcej
We had the great opportunity to work with Mr. Freddy Smith. Mr. Smith was professional, knowledgeable, helpful, patient and kind with excellent customer service skills. We asked some of the same qu... Zobacz więcej
Reakcja na opinię
If you’re looking for someone who will take care of you with kindness and professionalism, ask for Ronin Oxyn. You’ll be in great hands with this gentleman. He listened attentively to my concerns and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are in the business of memories, joy, unforgettable experiences through serving as a Worldwide Tour & Travel Specialists to our customers. Our motto is to provide the best travel experience to our customers at an amazing price with help of our vast network and experience throughout the globe.
Dane kontaktowe
24 Market Square, HP1 1ER, Hemel Hempstead, Zjednoczone Królestwo
- 0203-892-5853
- customerservices@theflightmakers.com
- theflightmakers.com
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Haskel was incredibly helpful and…
Haskel was incredibly helpful and patient helping me get my flights diverted, nice hotel, and checked in several times. Really appreciate his help and kindness
Sol Garcia was excellent
Sol Garcia was excellent, but an incredible service, thank you.
Scheduling flight!!…
We were having trouble with the website getting what we needed…so we called and talked with Haskel. He was extremely helpful in booking our flights and answering all our questions. We are looking forward to a wonderful trip now in March.
Haskel provided exceptional service…
Haskel provided exceptional service pointing us in the right direction with a refund due to a flight cancellation over the Christmas holidays! He was polite, knowledgeable and patient, all exceptional qualities in customer service.
We have been gratefully help by an…
We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could not make the flight.
The Agent named " Haskel " was very patient and help us with a positive result.
Beyond the Essentials
Everything was arranged extremely well by Haskel.
All questions from me were answered politely and in depth.
It was all well taken care of. Thank you very much. Beyond the essentials.
Zane was first rate
Zane was first rate, very very knowledgeable and helpful. Put my mind at ease. Feel like I have made a friend to help me with travel. Highest recommendation
Brian is a life saver
Brian is a life saver. He made sure we were able to get tickets after our flight got canceled. He was very patient and tue entire experience was very intuitive.
Extremely Helpful Agents
Freddy Smith was the name of the agent who helped us. He was extremely kind, helpful, and thorough. He went through multiple options to help us with our problem and proposed the best and most affordable option.
Sol was awesome
Very patient and waited while we ask…
Very patient and waited while we ask 1,000. 00 questions !!
Difficult dealing with them
Needed to change a booked Delta flight. Delta assigns their customer service to this company. It was difficult to understand the agent. He made a couple mistakes. We wanted the change to be exactly like the 1 we canceled which would be delta confort+ ... he booked comfort. I had to go in later and correct. Now he says he forgot to send a confirmation email... I'm hesitant to comply...as after I gave him our credit card number... within 4 days it was hacked and hundreds of dollar's were charged. Suspicious.

Odpowiedź od The Flight Makers
Spectacular professionalism and…
Spectacular professionalism and patience on Lenny's part in booking us two tickets from CJB to SLC! Lenny, thank you very much for your meticulous care to detail at every step! It meant a lot to both my husband and I to interact with you this evening and to complete flight reservations. Stay blessed! Thank you!

Odpowiedź od The Flight Makers
Good cutomer service
Good customer service, knowledgeable
Willing to help the customer achieve the best service available.
Great Service
The site was fairly easy to maneuver through. But what really made the experience better was the agent Mr.Abby Ford. Mr.Abby walked me through each step of the process with precision and patience. Making sure each step was understandable which made me comfortable with each decision that he made. He was also respectful and courteous throughout the entire time. Thanks Mr.ABBY FORD for a wonderful experience!!
The representative did his best to…
The representative did his best to resolve my dilemna
Haskel was very helpful in helping me …
Haskel was very helpful in helping me to change my ticket. His patient is out of this world. I hope to always have Haskel for assistance in booking my flight. Thank you again Haskel!
Haskel helped my daughter get a refund…
Haskel and Lenny
Haskel helped my daughter get a refund because she put in the wrong date We felt he went out of his way to help us. He had to call the hotel and get the confirmation to do the refund. He made our experience enjoyable.
I had another issue on 7/21. I called and was hung up on 2 times. I called back and talked to Lenny. Lenny guided me through the process and stayed on the phone until everything was resolved. He had so much patience with me.
Both gentlemen were just Awsome and made our experience pleasant.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







