Haskel was incredibly helpful and patient helping me get my flights diverted, nice hotel, and checked in several times. Really appreciate his help and kindness
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could... Zobacz więcej
We had the great opportunity to work with Mr. Freddy Smith. Mr. Smith was professional, knowledgeable, helpful, patient and kind with excellent customer service skills. We asked some of the same qu... Zobacz więcej
Reakcja na opinię
If you’re looking for someone who will take care of you with kindness and professionalism, ask for Ronin Oxyn. You’ll be in great hands with this gentleman. He listened attentively to my concerns and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are in the business of memories, joy, unforgettable experiences through serving as a Worldwide Tour & Travel Specialists to our customers. Our motto is to provide the best travel experience to our customers at an amazing price with help of our vast network and experience throughout the globe.
Dane kontaktowe
24 Market Square, HP1 1ER, Hemel Hempstead, Zjednoczone Królestwo
- 0203-892-5853
- customerservices@theflightmakers.com
- theflightmakers.com
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ryan Belford Excellence on Display
Ryan Belford restored my faith in customer service professionals. He was very helpful and kind. Well versed on the content of reservations. I was a little nervous however. Ryan assured me he would take care of everything, and I was very pleased with the outcome. Your company is fortunate to Ryan in your employment. Thank you for the opportunity to share with you.

Odpowiedź od The Flight Makers
Ryan was VERY patient and kind
Ryan was VERY patient and kind. I very much appreciated this in working through the issue I had with booking. He deserves a BONUS!

Odpowiedź od The Flight Makers
Ryan
Ryan Belford has been an amazing and supportive agent and always gives exceptional customer service!
Thanks for everything.

Odpowiedź od The Flight Makers
Ryan Belford was helpful in making the…
Ryan Belford was helpful in making the changes in order to get the situation straightened out.
Not happy with how complicated it was to correct a situation that I did not cause and when the inconvenience was created by the airlines itself.
If your airline cancels or delays your flight, try to speak to the airlines directly.

Odpowiedź od The Flight Makers
Ryan Belford was wonderful!
Ryan Belford was wonderful! He was patient and kind and followed up. I KNOW that our issue was quite large and Ryan went above and beyond for us.
My husband said "Tell them he deserves a raise"
I couldn't ask for a better person to help me with my issues.

Odpowiedź od The Flight Makers
Ryan went above and beyond to help us…
Ryan went above and beyond to help us out.

Odpowiedź od The Flight Makers
Lenny was very helpful and very competent.
Lenny was very helpful, kind and competent. I give him the maximum score! Thank you, Lenny. Best wishes to you. Congratulations for the good work!
Very helpful.
Very helpful.. did everything to get me what I needed very nice thank you Ryan Belford
Ryan Belford was amazing
Ryan Belford was amazing help he was patient and took the time to make everything work out perfectly!
Freddy was very helpful!
Freddy was very polite and professional. He assisted me in cancelling my policy as my trip was cancelled. He is an asset to your company!
customer friendly
I’m sending you the bank statement
I’m sending you the bank statement
my experience was great
my experience was great, swift and very clear and diligent. very courteous , excellent work
Very grounded travel consultant
My flight consultant, Lenny was extremely helpful, throughout the booking process. He asked all of the right questions, he listened intently to my transportation needs and preferences, and worked diligently to identify and secure the optimal flights, seats, and connections. He was also courteous and respectful of my time and specific needs. I would not hesitate to use him to book my future trips.
Ryan Belford Under stressful conditions…
Ryan Belford Under stressful conditions for me Mr Belford went out of his way to solve my problems. i am very grateful for his actions. Thomas C Hamilton
Freddy Smith Provided excellent service…
Freddy Smith Provided excellent service during a very emotional trying time in my life! He stayed calm and professional while gathering the information needed for me to take an emergency flight to care for a loved one in a timely manner!
Freddy
Freddy was wonderful
Freddy was wonderful, i don't fly often and he helped me promptly kindly and professioally!
Great Customer Service
Ryan was great! I had booked a non-refundable ticket for a client & the last name was incorrect. He called me right back when we got disconnected & we were able to resolve the issue.
Ryan was SO HELPFUL, thank you!!
I was really worried about missing my flight and having to pay a LOT of money to book a later one, and Ryan helped me so kindly! He booked me a new flight and got me a voucher for future travel that made the new booking fee feel way more reasonable to me. He was kind and smart and helpful, and the incredible customer service is exactly why I’ve always consistently chosen southwest!! I know there are a lot of changes coming, and SW has been taking care of me for 20-30 years, so I’m continuing to trust y’all. But please continue to prioritize customer service!! Other airlines don’t and that separates y’all!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







