Why does this company keep sending me kids tattoos and stickers for no reason? I have no idea why they do this. It's very weird and I want them to stop. They have them 'securely' delivered by Yodel... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Awful. Claim they have delivered my package, a book, but the picture shows left it outside the stairwell and it's clearly been stolen. Even if it hadn't been stolen, leaving a book outside in cardboar... Zobacz więcej
Truly terrible. I ordered a book of Amazon which has still not arrived three weeks later. The tracking information says the book has been returned to the seller as the parcel was undeliverable. This i... Zobacz więcej
Stayed home all day waiting for my parcel as I was expecting it to arrive today. Didn't ring the bell or get a phone call, just a notification saying my order was cancelled because "customer refus... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Delivery Group operates a national network of e-commerce & specialist mail services, delivering over 500 million items a year for leading international businesses.
Dane kontaktowe
Bishops Court 6, WA2 8QY, Warrington, Stany Zjednoczone
- thedeliverygroup.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First time using this company, terrible ratings, won’t be getting my hopes up.
Was meant to receive one small makeup item yesterday but it didn’t come. Checked the tracking through Amazon which is where I’ve ordered this item from, now says it will be delivered today but it’s nearly 7pm and I am pretty sure it isn’t going to turn up yet again. This is the first time I’ve ordered an item with Amazon using this company as a delivery service if that’s what you want to call it. But what I don’t understand is it arrived in Springfield in Essex depot at 5ish in the morning today and then go to check the tracking again and at 3ish this afternoon today it is now saying it’s arrived back at the same depot???? Will I actually receive my item? I’ve phoned Amazon up and they said it should arrive today by 10pm and I said but it’s gone back to the same depot with several hours apart, whereas those extra hours should of arrived at my address. She said give it til tomorrow by 10pm if it doesn’t arrive request a refund. It’s taken days as it is to receive this item, i am really annoyed because it’s an item I need now as I have run out of this makeup. But now after reading the reviews I’ve lost all hope and I am not going to lie but the reviews of scams and parcels with nothing inside or kids toys being delivered makes me anxious. I will give them til tomorrow evening to get this item delivered which I’m pretty sure won’t happen. Will definitely be making sure I steer clear from this company. If I could give it 0 stars I will. Surely as a company seeing all these bad reviews you would of thought they would improve their services but the bad reviews are all the way back to 2021 and 1.5 star is a very low rating on Trustpilot, surely as a company you should be concerned and sort yourself out but 4 years on and still more really bad reviews. This company needs to be investigated on, terrible service. Avoid!!!!
Update: My item came today 😊 . It did originally state on the tracker late last night that it would be delivered on 1st April. Wasn’t happy having to wait even longer so called Amazon and they said they had an update that I couldn’t see that said it is out for delivery today. I received the item nice and securely this morning. So I take back the 1 star, it would have just been nice if the tracking details were updated for me. Thank you.

Odpowiedź od The Delivery Group Global
AVOID
Tracking ID: JJD0002232090521154
Ordered on 17th March from cotswolds books on Amazon. Expected delivery date 20th March. 22nd March get an email in the AM that it is out for delivery. Get an email then at 9pm (same day) saying it will now be delivered by 26th March. ITS A BOOK. How does it take 9 days to deliver a book. DO NOT BUY ITEMS FROM COMPANIES WHO USE THIS COURIER SERVICE. The book I ordered was for my holiday. I won't get it in time now. How are companies so INCOMPETENT. I have left a bad review with the cotswolds book company, hopefully they end their contract with the worst courier company in the UK. Worse than ANY of the other courier companies. AVOID.

Odpowiedź od The Delivery Group Global
A top firm thanks
sorry wrong delivery firm am getting old this firm is first class glad Amazon have sense to use them sorry for early review too much going on just now

Odpowiedź od The Delivery Group Global
My parcel was delivered to the wrong…
My parcel was delivered to the wrong address, despite being fully and correctly addressed. And the companies feedback process is dreadful. I was allowed to say the delivery was"not so good"!

Odpowiedź od The Delivery Group Global
Horrible delivery service
Horrible delivery service! Kept extending the delivery date by the day and the product has not shown up in two months. Cancel immediately if you buy from amazon and see the delivery group listed to deliver your order! The absolute worst and an actual scam!

Odpowiedź od The Delivery Group Global
AVOID!!!!!!!!
Ordered item from Amazon on December 12th, it cleared customs on the 18th of December, but the item has yet to be delivered and it is now the 9th of January. Terrible company. AVOID AT ALL COST!!!!!!!

Odpowiedź od The Delivery Group Global
Terrible service ever....the delivery…
Terrible service ever....the delivery keeps being moved from day to day. Avoid at any cost

Odpowiedź od The Delivery Group Global
Order made via Amazon 3 weeks ago
Order made via Amazon 3 weeks ago. Parcel stops at the Customs. Delivery asked to contact them, but no references to phone number or email. I bought a book in the UK for a student in Belgium..... How can that be blocked at the Customs for so many days..... Never again
This has to be the worst delivery…
This has to be the worst delivery company ever. I won’t but from
Amazon sellers if they use The Deliverv Grouo as they’re hopeless. Tracking info is appalling and no prewarning of delivery !!! I’d give them 0 if possible
Brushing scam!!
Brushing scam!!! Sent a children's toy foam plane that I did not order
No attempt at delivery. Items left in garden
A number of books ordered through eBay were "delivered" by this company by leaving the box in my garden in the rain without any notification of delivery. On reviewing my CCTV there was no attempt to knock, at my door, no card left to notify of where the item was left... Just a message via eBay that my item had been delivered.
This is the second time the company have done this, and looking at reviews here it seems to be their standard approach. Absolutely disgraceful
I received a kids foam toy plane 🤔…
I received a kids foam toy plane 🤔 definately didn't order that!! Left scratching my head and no way of finding out what is going on!!
Ordered items from Amazon 16/10…
Ordered items from Amazon 16/10 delivery was to be 19/10 I needed these quickly. It's now 26/10 and still no sign of items. Apparently been sitting with Royal Mail since 21/10. AVOID all dealings with these people, tracking useless and terrible service.
No notice of delivery, book abandoned in rain
I ordered a book from Sage publishers and it was unfortunately delivered by this company. I received no notification of the delivery, so my pricey academic book spent an unknown number of days hidden in my front yard in the pouring rain and is now water-damaged.
Terrible Service - Unprofessional and Disappointing
I paid for expedited delivery, but unfortunately, my parcel was handed over to The Delivery Group. The delivery date kept changing, and there was absolutely nothing expedited about it.
When the item finally arrived, the delivery agent ignored my front door and decided to dump the parcel in my back garden instead. After I signaled that I was home, he casually came to the door, cigarette in hand, filling my house with the awful smell of smoke. Completely unprofessional and unacceptable.
Awful, awful, awful service.
I was delivered unsolicited goods…
I was delivered unsolicited goods today. From other feedback I can see this is common practice known as 'brushing scam'. I tried to 'chat' with Yodel but getting nowhere, it just sits waiting for a reply.
I suspect a Brushing Scam
I suspect a Brushing Scam! Small package arrived via Yodel from TDG Sedgwick Rd Luton. Inside were 2 packs of children's tattoos. Certainly not ordered by me. Watch this company and watch out for the potential aftermath of a tonne of 5 Star reviews in your name.
ABSOLUTELY TERRIBLE COMPANY
ABSOLUTELY TERRIBLE COMPANY! AVOID AT ALL COSTS!
Received a kids toy glider (plane)…
Received a kids toy glider (plane) today that i did not purchase. After reading similar reviews it’s obvious that its a scam. Avoid this company.
Scam alert
I have received a parcel today that I did not order. It was a small package of 8 sets of kids tattoos. After investigation and speaking to the delivery company yodel. I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves
I have informed yodel
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







