UPDATE / REPLY - NO renewals or emails were EVER sent to me this year, hence why I phoned up!!!! I listed below how many times I sent emails and I tried phoning. NO-ONE phoned me back, until I fin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
UPDATE / REPLY - NO renewals or emails were EVER sent to me this year, hence why I phoned up!!!! I listed below how many times I sent emails and I tried phoning. NO-ONE phoned me back, until I fin... Zobacz więcej
Reakcja na opinię
We are legacy customers of Clear Insurance, our previous insurance broker (with whom we were very satisfied) having been bought over 3 years ago. So far we find Clear to be helpful and responsive to a... Zobacz więcej
Reakcja na opinię
Clear Insurance made our renewals process simple. Was easy, no stress and simple enough to complete with the right cover for all our insurance requirements, from EL & PL, Plant Hire to Fleet Insuran... Zobacz więcej
Reakcja na opinię
Emilia helped me hugely in a steep learning curve around complex insurance for our company. Emilia saw me through a long process and answered all my questions very clearly and the support helped me un... Zobacz więcej
Reakcja na opinię
Clear is a Chartered Insurance Broker arranging business insurance and home insurance for various sectors.
1 Great Tower Street, EC3R 5AA, London, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Clear Insurance Management Ltd

Odpowiedź od Clear Insurance Management Ltd
I never subscribed and am not a landlord or in the property business / market, so where did they get my email? And why did they add my email as I have zero connection with their market? And are they so desperate for business?
Response to their response. I have informed you often enough but you refuse to divulge EXACTLY how you got my email / who you bought it from. In any event, the legal process for subscribing me was not followed, because I never subscribed anywhere to anyone (why would I?) nor did I receive the legally required "confirm your subscription" email. So the people you bought it from operate unlawfully / illegally and thus you do too.

Odpowiedź od Clear Insurance Management Ltd
I am quite happy with the new adviser. One think i am not happy is the £30 arrangement fee. I have been giving all my buisiness to your firm for more than 30 years.

Odpowiedź od Clear Insurance Management Ltd

Odpowiedź od Clear Insurance Management Ltd
Fantastic company, been with them for years. They are competitive, polite and efficient and I highly recommend them.

Odpowiedź od Clear Insurance Management Ltd

Odpowiedź od Clear Insurance Management Ltd
I have found the advice to be timely and clear, which gives me confidence that they are doing their job well and in my best interests.

Odpowiedź od Clear Insurance Management Ltd
Used to use Ansell for our business insurance, this was taken over by Clear a few years back. First year went smoothly at renewal ( hence three stars instead of 1/2) . Last year we were sent another companies renewal email , complete with turnover/names/address etc. A mistake, not a great one but the person apologised and I would hoped it was a one off. This year the same thing happened again, we were emailed another companies renewal with all their details! I emailed back and didn’t get a response or apology, just a message that they’d recalled the email. It was obviously too late as you can’t recall something I’ve already opened. Next thing we got our renewal . The amount was in the minus? I queried this and got another renewal.
Our premium had shot up unexpectedly . I went through and saw they’d added an extra 20k turnover on a section, even though I’d filled in the form with the correct amounts (again , no reply to that) .
That was corrected and in the meantime I looked elsewhere and got a much better deal and Customer service . Basically our premium has been halved for the first year and would have been £300 cheaper anyway without that deal.
Who knows who has received our details , as twice we’ve been sent others and I can see from another review this isn’t a one off. If it wasn’t for these multiple errors I would just renewed at a higher premium, so I should be grateful in a strange way for their incompetence.

Odpowiedź od Clear Insurance Management Ltd
Happy with the support that we had with our ongoing insurance claim.

Odpowiedź od Clear Insurance Management Ltd
As always, very helpful and have their client’s best interest at heart.

Odpowiedź od Clear Insurance Management Ltd
It took me weeks and so many emails to get a reply from them when all I wanted was my invoice so I could pay before my insurance ran out. Will be looking elsewhere next year!

Odpowiedź od Clear Insurance Management Ltd
It took three attempts to increase the sun insured before you finally made the change I requested

Odpowiedź od Clear Insurance Management Ltd
Clear are a very professional company and enabled me to renew and pay the premium in good time to renew the policy.

Odpowiedź od Clear Insurance Management Ltd
always efficient personal service with a named customer service agent.

Odpowiedź od Clear Insurance Management Ltd
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