cheesegeek Recenzje 

Odpowiedź od cheesegeek

14 kwi 2026

Hi Charles,

Thanks so much for the 5 stars! 🙌

We're so happy to hear the cheese arrived safely, and that you're pleased with the selection. Our Cheese Whisperers hand-cut, wrap and pack each wedge with care so it arrives at its peak freshness - it's great to know this comes through.

We hope to see you again soon for more cheesy delights!

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

14 kwi 2026

Hi Janice,

We're very grateful for your wonderful review! 🙏

Thank you so much for taking the time to share your thoughts - we're happy to hear the cheese is going down well, and over the moon that your experience with us has been lovely.

We hope to see you again for more delicious cheese!

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

14 kwi 2026

Hello,

We're so happy to hear the surprise cheese has gone down well! 🙌

Thank you so much for the 5 stars, and for taking the time to share your feedback.

We hope to see you again for more deliciousness ✨

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

13 kwi 2026

Hi Mrs Artis,

Thanks so much for your review - we’re really glad to hear the cheese was enjoyed and we truly appreciate the 4 stars!

I’m very sorry for the confusion around the delivery timing. All orders placed on our site are scheduled for delivery using our date picker at checkout, and on this occasion we can see that 9th April was selected. This is why there was a gap between ordering on 1st April and delivery.

Our boxes are only ever in transit for under 48 hours to ensure everything arrives in the best possible condition.

That said, I’m really sorry that your delivery arrived a day later than expected - we completely understand the impact that can have, especially when it's for a special gift.

If anything ever looks unclear, please don’t hesitate to reach out - we’re always happy to help and make sure everything lines up exactly as you need. You can reach us at hello@thecheesegeek.com.

Thanks again for trusting us with your order, and we hope to deliver an even smoother experience next time 🧀

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

14 kwi 2026

Hi Susan,

Thanks so much - we're so pleased to read your review 🥳

We're very grateful for the lovely feedback, and glad to know you felt the delivery issues were handled well. We can't always prevent things from going awry, but we do always try our best to resolve them with care.

We really appreciate your understanding and patience, and we hope to see you again!

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

14 kwi 2026

Hi Kate,

Thanks so much for your review. We're really grateful for the 5 stars, and glad to hear you're enjoying your subscription!🌟

Many of the cheeses we include are award-winning, and all of them are specially selected to showcase the absolute best in artisan cheese making. It's always a joy to hear what our customers think, so thank you for sharing your feedback!

We hope your subscription continues to take you on a delicious cheesy adventure ✨

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

10 kwi 2026

Hi SG,

Thank you so much for your kind review - we’re delighted to hear you enjoyed the selection, including some cheeses you hadn’t come across before. That’s exactly what we love to do. I hope you've discovered some new favourites in there! 🧀

It’s also lovely to know the service was great as always - thank you for your continued support.

We hope to see you again soon.

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

10 kwi 2026

Hi Barbara,

Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that your subscription continues to bring you joy each time, and that you’ve felt well cared for by our customer team.

We really appreciate you sharing your kind words - thank you again for your support.

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

10 kwi 2026

Hi Kay,

We really appreciate your lovely review - thank you so much for taking the time to share your thoughts, and we’re really happy to hear the cheese has been enjoyed.

All of our cheeses are freshly prepared to order by hand on the day of dispatch, to ensure they arrive with peak freshness.

We hope to see you again soon.

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

10 kwi 2026

Hi Bill,

Thanks so much for taking the time to leave a review! We’re really glad to hear nothing went wrong 😊

If you have a moment, we’d love to know if there’s anything we could have done to make it a 5-star experience.

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

10 kwi 2026

Hi Richard,

Aw, thank you so much for the five stars and the lovely feedback.

So happy to hear you've felt well looked after, and - more importantly - that the cheeses are being enjoyed! 🎉

That's what we love to hear - thanks again for sharing your thoughts! We hope to see you again soon.

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

10 kwi 2026

Hi Yuva,

This is wonderful to hear - thank you so much for taking the time to leave your review!

Our geeks are passionate about showcasing the finest artisan cheeses, so it’s really lovely to know your cheese-loving friends enjoyed the selection.

We hope to see you again 💛

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

10 kwi 2026

Hi Steve,

Thank you so much for taking the time to leave a review.

We’re delighted to hear that this month’s cheese selection wowed you! It includes some real Spring beauties, which we hope went down well with your loved ones.

Thanks again for your kind words and support.

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

10 kwi 2026

Hi Mr Stamp,

Thank you so much for your kind and honest review - we really appreciate the 4 stars!

It’s wonderful to hear that you enjoyed the cheese and felt well looked after by our customer care team. I’m sorry to hear you were disappointed that the delivery was left on your doorstep, and we’ll make sure this feedback is shared with our courier for review.

We really appreciate your kind words and support, and we hope to see you again soon.

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

2 kwi 2026

Hi Peter,

Thank you so much for your kind words and for taking the time to leave a review - we really appreciate it!

We’re very sorry again for the initial mix-up with your order. It was a human error on our side, and not the experience we ever want our customers to have.

We care deeply about making sure every order arrives as it should, and when things do go wrong, we’ll always do our best to fix them promptly.

Thank you again for your understanding and for your recommendation - it truly means a lot to the team.

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

Zaktualizowano 1 kwi 2026

Hi Michael,

Thanks so much for your lovely feedback on the selection - we really appreciate you taking the time to share it.

We’ve sent the tasting notes over via email. If you haven’t received them, please do let us know at hello@thecheesegeek.com and we’ll get those over to you straight away 🤓

Whilst we appreciate it’s not quite the same as a printed booklet, we had to make some last-minute adjustments to your selection due to unexpected supply issues, and we wanted to ensure you received the correct tasting notes for the cheeses included. This is something we’re actively working on improving, so your feedback is genuinely helpful.

I’m also very sorry to hear that one of the cheeses wasn’t clearly identified. That’s certainly not what we’d expect, and we’ll be looking into this with the team to understand what happened. In the meantime, the tasting notes we’ve sent should help with identification, and we’re always happy to assist if anything is still unclear.

Thanks again for your kind feedback, and we hope you enjoyed the selection overall!

Best wishes,
Jen

Odpowiedź od cheesegeek

1 kwi 2026

Hi Jacqueline,

Thank you so much for your kind words, and for your patience and understanding despite the issues with your order. We completely understand how disappointing this has been, especially as you were planning to enjoy the cheese with friends, and we’re really grateful you’ve allowed us the opportunity to put things right with a top-up delivery.

We’re also delighted to hear that you’ve had a positive experience with us previously, and that you continue to enjoy the quality of the cheeses - we work hard to showcase the very best artisan producers.

Your top-up cheesebox is due to be delivered tomorrow, and you’ll receive tracking updates once it has been collected from us. If you need anything in the meantime, please don’t hesitate to get in touch at hello@thecheesegeek.com - we’re always here to help.

We’re very sorry again for the human error on your order this time around.

Best wishes,
Jen

Odpowiedź od cheesegeek

31 mar 2026

Hi Chris,

Thanks for your review! We're so sorry your cheese delivery has been held up, and appreciate it's very frustrating when these things happen.

Your original order was sadly delayed beyond our freshness window, so we arranged for a replacement to be sent out - which is currently on its way to you. We did drop you an email with all the details yesterday.

We'll continue to monitor your delivery and keep you updated, and if you have any questions, please don't hesitate to contact hello@thecheesegeek.com.

We're sorry once again for any disruption this has caused to your plans, and hope to have you united with your cheese very soon!

Jen
Team cheesegeek

Odpowiedź od cheesegeek

31 mar 2026

Hi Barry,

Thanks so much for your review!

Our aim is to showcase the very best of artisan cheese making, and our geeks handpick the finest, tastiest and most unique creations for your boxes. It's truly great to know that they're being enjoyed and appreciated by our fellow curd nerds.

If there's anything we could've done to make your experience a full five stars, we'd really love to know. If you feel like it, drop us an email at hello@thecheesegeek.com with your thoughts.

Thanks for the cheesy love, and we hope to see you again!

Jen
Team cheesegeek 🤓

Odpowiedź od cheesegeek

25 mar 2026

Hi Rich,

Thanks so much for the five stars, and for your thoughts on the Shepherd's Store! It's handmade in Ireland with a ton of love and care, so we're happy to hear it's going down well 🙌

We have some beauties lined up for our April selection - hope you and your family enjoy the next box just as much.

Jen
Team cheesegeek 🤓