Lovely cheese again, but sad to hear that this is the end of the road - especially as I have just completed my 6 stickers! Missed the chutney and the replacement blue. Best of luck for the future!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Zobacz więcej
Reakcja na opinię
Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about. I’ve rai... Zobacz więcej
Reakcja na opinię
Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Dane kontaktowe
Zjednoczone Królestwo
- hello@thecheesegeek.com
- thecheesegeek.com
4,3
Doskonała
614 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Cheese wonderful, delivery abysmal
Cheese wonderful, but multiple problems with delivery- arrived a week late and then 2 boxes arrived. This is the second time I’ve had problems like this, so despite fantastic cheese I won’t be ordering again
17 marca 2026
Odpowiedź od cheesegeek
Hi Judith,
Thanks so much for your feedback - we’re really glad you loved the cheese, but we’re very sorry for the delivery issues you experienced.
We completely understand how frustrating and disruptive that must have been. While we arranged a replacement as quickly as possible, we appreciate that the overall experience fell short, and we’re sorry for the confusion caused by the original delivery still arriving.
We’ve reached out to you directly to make this right.
Thank you again for taking the time to share your feedback.
Jen
Team cheesegeek
Great customer service
Great customer service! Hand picked small batch artisan cheese that I can send to my parents in England from Australia. Easy to navigate website and follow up service is excellent. Highly recommend.
12 marca 2026
Odpowiedź od cheesegeek
Hi Susan,
Thanks so much for your lovely review, and for the recommendation! The five stars mean a lot to our little team 💛
We do hope to see you again.
Jen
Team cheesegeek 🤓
This is a great service.
This is a great service that Cheesegeek provide. Their choices of cheese are unfailingly good and showcase what is good in British cheeses.
It is such a shame that their carrier, DHL, employs agents who would rather drive past rather than deliver on time.
10 marca 2026
Odpowiedź od cheesegeek
Hi John,
Aw, thank you for the lovely review! We're so happy to hear you've been consistently happy with the cheese selections as well as our service. That's definitely what we aim for, so it's great to know we're hitting the spot.
Sorry that you've not been impressed with the courier service. We're always keen to help resolve delivery issues - just drop us a line at hello@thecheesegeek.com with your queries or feedback.
Thanks again for the five stars and for your support 🌟
Jen
Team cheesegeek 🤓
Late delivery, mouldy cheese…
The courier used by CheeseGeeks failed to deliver the cheese as ordered on a Friday and ended up delivering it on Monday after a weekend of it not being refrigerated. As a result, my Mother received gone off cheese as her Mother’s Day present. The company were apologetic and have resent the package but this isn’t the 1st time it’s happened, I won’t be ordering from them again.
Quick edit, they did indeed arrange a replacement box, which is delayed again. So far, from 4 orders with this company, 3 have been delayed, 1 to the point of ruin.
Further edit, their customer service has been impressive and upon asking I was promptly issued a full refund. My compliments to Jen from their customer service team, she was excellent. If it weren't for their poor choice of courier, this experience would have been so much better.
12 marca 2026
Odpowiedź od cheesegeek
Hi Daniel,
We’re really sorry this order didn’t arrive as expected - especially as it was for Mother’s Day. We completely understand the disappointment caused.
Due to the extended delay in transit, we advised that the cheese shouldn’t be consumed as it was outside our freshness window, which is why we arranged a fresh replacement box straight away. We’re very sorry that this replacement was also affected by a further courier delay.
We know this isn’t the experience you hoped for, and we’ve since issued a full refund to acknowledge the inconvenience caused.
Thank you for taking the time to share your feedback.
Jen
Team cheesegeek
Another excellent selection of cheeses
Another excellent selection of cheeses, promptly delivered. Looking forward to the next one in a couple of weeks.
23 lutego 2026
Odpowiedź od cheesegeek
Hello,
Thanks so much for your wonderful review 💛
We're so glad to hear you're enjoying your subscription, and that the monthly cheese selections are hitting the spot for you! That's exactly what we aim for.
Here's to many more exciting deliveries of the yellow stuff 🎁
Jen
Team cheesegeek 🤓
Odpowiedź od cheesegeek
Hi Lawrence,
Thanks so much for the lovely review! 💛
Our monthly cheese selections are carefully chosen to include a range of unique styles, flavours and textures, so we're chuffed to hear you enjoyed the variety.
We really appreciate the recommendation and hope to see you again soon!
Jen
Team cheesegeek 🤓
Cheese was lovely
Cheese was lovely, five different tastey cheeses from around the country,first class cheese geek can't wait for my next one.8
5 marca 2026
Odpowiedź od cheesegeek
Hi Michael,
Thanks so much for the five stars! 🌟
We always try to bring you an interesting variety of cheeses, so it’s wonderful to hear you enjoyed this month’s selection.
We can’t wait to hear your thoughts on the next delivery 🤓
Jen
Team cheesegeek
Odpowiedź od cheesegeek
Hi Graham,
Thanks so much for choosing us for your special gift. It's amazing to hear it went down well, so thank you for taking the time to share your feedback.
We hope to see you again!
Jen
Team cheesegeek 🤓
Failure to deliver and slow response to email
I ordered for delivery - a gift for my mother and DHL updated and rescheduled delivery for the following day and then failed to deliver again. This is perhaps not Cheesegeeks fault, but DHL is their chosen courier.
What is within Cheesegeeks control is how it deals with emails. Having a customer service email line that is only open from 9-1 on Monday to Friday, when deliveries are made outside of this time - or not, in this case, leaves the customer in a state of limbo without a point of contact.
DHL has been unable to deliver the parcel and it has now been rescheduled for a full week later than the original delivery date.
Given the problems with this order, the disappointment and time wasted, I won't be ordering again and wouldn't recommend as the company is reliant DHL as its courier and something is going terribly wrong with their delivery process from their Croydon depot.
It's a shame, as the cheese from previous deliveries was very good.
Cheesegeek has apologised and issued a refund for the goods it failed to supply. But that's the absolute minimum that I would expect.
6 marca 2026
Odpowiedź od cheesegeek
Hi Nick,
Thanks so much for your feedback and I’m very sorry again for how this order played out. We completely understand how disappointing this was, especially as it was intended as a birthday gift.
I’m very sorry that you weren’t updated on the status of your delivery ahead of the weekend. Whilst I had flagged the delay with DHL and requested that your delivery was prioritised, I didn’t keep you in the loop, and I completely understand how frustrating it must have been to be left in the dark at such an important time. Your comments about our contact hours have been taken on board.
As soon as we were back online on Monday morning, we asked DHL to cancel the delivery to ensure the cheese wouldn’t arrive in poor condition, as it was then outside of our freshness window. We offered you the option of a complimentary replacement or a full refund so you could choose what worked best, and we’ve since processed your refund in full.
I’m also sorry for the confusion caused by the delivery notifications - these don’t always immediately reflect changes once a parcel has been stopped in transit.
We’re really grateful for your previous orders and your kind comments about the cheese itself, which makes this experience all the more disappointing for us as well. While we completely understand your hesitation, we do hope to see you again.
Thank you again for taking the time to share your experience.
Best wishes,
Jen
Team cheesegeek
Expensive and ok cheese
Nice is you want to be introduced to cheeses, but expensive and only big enough for 2. There are 5 cheeses in each box, at over £6 per >150g bit of cheese. The 1st (Jan26) of 3 boxes was ok, but most of the 2nd (Mar26) were a bit tasteless. The card describing each is helpful. Hope the next box is better.
9 marca 2026
Opinia niezależna
Odpowiedź od cheesegeek
Hi Keith,
Thanks for your feedback - we completely understand that our boxes can feel like a bit of a luxury!
We focus on sourcing exceptional artisan cheeses from small producers and independent cheesemakers, many of whom make their cheeses in small batches using traditional methods. Because of that, the cost is naturally higher than mass-produced supermarket cheese - but we always work hard to ensure the selection, portion sizes and overall experience feel worthwhile.
We’re sorry too that this box didn’t quite wow your taste buds. We really appreciate you giving us a try and sharing your thoughts!
If you have any feedback on your next box, we'd love to hear from you directly at hello@thecheesegeek.com.
Jen
Team cheesegeek 🤓
Odpowiedź od cheesegeek
Hi Ali,
Thank you so much for your kind words! So happy to hear you've been enjoying the cheese - outstanding is definitely what we aim for 🥲
Thanks for the cheesy love!
Jen
Team cheesegeek 🤓
Great cheese subscription bought for my…
Great cheese subscription bought for my son in law who loves his cheese.
2 lutego 2026
Odpowiedź od cheesegeek
Hi Jill,
Thanks so much for your lovely review! Your five stars mean a lot to our little team of geeks.
Thanks for spreading the cheesy love around your family, and we hope your son-in-law enjoys the rest of his subscription 💛
Jen
Team cheesegeek 🤓
Fantastic cheese company.
I bought the 3 month cheese subscription as a Christmas present for both my son and daughter. They have been absolutely delighted with the cheeses they have received so far. I know they are very much looking forward to their next cheese treat. I would definitely use cheese geeks again.
12 lutego 2026
Odpowiedź od cheesegeek
Hi Lynn,
Aww! What a lovely review - thank you so much for the kind words and the recommendation.
Our geeks aim to showcase the best of artisan cheese making, with our seasonal cheese selections made up of a variety of delicious styles and flavours. We're over the moon to hear that both your children have been enjoying their cheesy deliveries 💛
Thanks so much for choosing us for your special gifts, and for your support! We hope to see you again.
Jen
Team cheesegeek 🤓
Great selection, great cheese
Sent as a gift, somewhat a pain ordering from the US and getting the delivery schedule in the UK set up, but she was thrilled with the quality of the cheese.
1 marca 2025
Odpowiedź od cheesegeek
Hi David,
Thanks so much for the five stars! 🌟
Sorry to hear you found it tricky ordering from abroad. For next time, we're always happy to help via hello@thecheesegeek.com.
It's wonderful to hear your loved one has been delighted with the cheese. We work exclusively with small-scale, artisan producers to bring their finest, lovingly made creations to our customers, so it's great to know they are being enjoyed!
We do hope to see you again.
Jen
Team cheesegeek 🤓
50th Birthday Gift
‘The Stevie’ was purchased as a 50th birthday gift the recipient was delighted with his quality present.
This is the second time we have used Cheesegeek the gift arrived on the date selected, would thoroughly recommend.
19 lutego 2026
Odpowiedź od cheesegeek
Hi Anne,
Thanks so much for the kind words!
We're over the moon to hear The Stevie went down well, and pretty honoured our cheese and wine got to be part of the big celebration.
So happy you felt the quality and delivery was worth five stars. Your recommendation means a lot to our small team - thank you! 💛
Jen
Team cheesegeek 🤓
Denise
We enjoyed the Valentine’s Day selection. The cheeses were all fabulous, great portion sizing for the two of us to enjoy (over a couple of days)
As always, easy to order, and great service and delivery.
A perfect treat for our Valentine Feast at home.
12 lutego 2026
Odpowiedź od cheesegeek
Hello,
Thanks so much for the lovely review! We’re so happy to hear you enjoyed our Barnaby choccy box as part of your Valentine's celebrations 💛
We hope to see you again for more cheesy delights!
Jen
Team cheesegeek 🤓
Very small portions
Very small portions. Total weight of cheese was .614 gm for £38. Expensive !! Gift message was not included. Only sealed with 1 small sticker, could have been opened with ease before delivery. Won’t be ordering from The Cheese Geek again
9 lutego 2026
Odpowiedź od cheesegeek
Hi Jan,
Thank you for your feedback, and we’re really sorry to hear this was your experience.
The gift message should absolutely have been included and we sincerely apologise for that oversight. We’ll be contacting you directly to put this right.
Our boxes contain around 600g of cheese, as stated on the product page, and we focus on sourcing exceptional artisan cheeses at peak condition. We know our selections are a bit of a luxury, and we work hard to ensure the price reflects the quality, provenance and care that goes into each box. We’re sorry this didn’t come across in your experience.
In terms of packaging, the security sticker is placed over the box seal so any tampering would be visible on arrival, but we appreciate your feedback and will take this on board.
We’d really like the chance to make this right for you and will be in touch shortly via hello@thecheesegeek.com.
Jen
Team cheesegeek
Awesome selection and packaged…
Awesome selection and packaged thoughtfully, delivered quickly. Will definitely order again!
22 stycznia 2026
Odpowiedź od cheesegeek
Hi Tom,
Thanks so much - that means a lot to our team!
We put a lot of care into every box, so it’s brilliant to hear it hit the mark. Can’t wait to send you something delicious again soon 🧀
Jen
Team cheesegeek 🤓
very impressive
very impressive really on the ball re late delivery and so far the cheeses are excellent
2 lutego 2026
Odpowiedź od cheesegeek
Hi Bob,
Thanks so much for your kind words - we’re really glad you enjoyed the selection! And thank you for your patience with the delivery hiccups. While we can’t always speed things up, we’ll always keep you in the loop and do everything we can to make things right.
We hope to send you another delicious box again soon.
Jen
Team cheesegeek 🤓
Great January Cheese selection
Great January Cheese selection
Really good customer service - problem with Christmas selection was resolved quickly
I really recommend this company - the cheeses are delicious and the tasting notes fun to do with a crowd.
15 stycznia 2026
Odpowiedź od cheesegeek
Hi Emma,
Thank you so much for your review - it genuinely means a lot to us!
We were really sorry the Christmas selection didn’t land as it should have, so we’re absolutely delighted to hear the January box hit the spot and that you enjoyed the cheeses and tasting notes.
Thanks for giving us the chance to put things right and for the lovely recommendation.
We hope to see you again! 💛
Jen
Team cheesegeek🤓
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.