The Bridge | Watch Straps Recenzje 

165
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Strap arrived as ordered, upon arrival I decided that the strap wasn’t to my liking in the flesh. Contacted Bridge to return the strap. They make you jump through a lot of hoops to return the product.... Zobacz więcej

Oceniono na 5 z 5

I love my Apple Ultra Watch but the rubber band it came with is a bit clunky. Recently I purchased an Aurelias Strap in navy with silver hardware. The rubber is more flexible, the texture design is re... Zobacz więcej

Oceniono na 5 z 5

In a marketplace filled with cheap junk, The Bridge stands out with a selection of tasteful, quality bands at a reasonable price. Solid buying experience, fast shipping from the UK to Canada. Model pu... Zobacz więcej

Oceniono na 5 z 5

I have always loved their products. Great quality and selection. Plus, shipping has been a breeze even though it is international. My last purchase arrived empty. The package had been opened, an... Zobacz więcej

Informacje dotyczące firmy

  1. Producent zegarków

Napisane przez firmę

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

165 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 80% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(165)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 69

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The team at The Bridge is incredible

The team at The Bridge is incredible. After a small snafu, they got back to me the same day and fixed the problem immediately. I’m very happy with the customer service, and I’ll not hesitate to order another band very soon. Thank you for showing what a great customer service really is!

22 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Exemplary customer service

I have to say the customer service was exemplary. I managed to inadvertently order the wrong colour combination. The customer service team handled the exchange seamlessly and with no fuss- great job, great strap!

12 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Returns & Customer service

I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & efficiently including my small refund for the differential. I have tried many wrist bands for my Apple Watch & these are by far the best ( better than Apples own) - good design & great quality. Also customer service was first class

4 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Customer service excellence

Impressed with the Bridge customer service team reaching out and rectifying my concerns. Their service matches their quality

Thanks

9 czerwca 2024
Logo The Bridge | Watch Straps

Odpowiedź od The Bridge | Watch Straps

Hi Cam - thank you for taking the time to write a review. It certainly helps us get better! Apologies that you came across a product that seems to have slipped through our quality checks. We want to make this right for you. I have forwarded this to our team and they will be in touch to get the strap replaced for you. Once again, apologies your experience with us wasn't exceptional - we'll make sure we turn this one around.

Oceniono na 5 z 5

The Tycoon Watch Band

I have purchased 2 watch bands from The Bridge. The quality of the bands is excellent and their customer service is exemplary!

I highly recommend The Bridge for the quality of their products and their customer service!

Mitch

8 czerwca 2024
Oceniono na 5 z 5

Great Customer Service

10 kwietnia 2024
Logo The Bridge | Watch Straps

Odpowiedź od The Bridge | Watch Straps

Hi Jennifer, we appreciate you taking the time to give us some feedback and sincere apologies that you’ve not been happy with the service. If you aren’t satisfied, neither are we. We would love to get this fixed for you. We will be in contact shortly and do our very best to get this resolved. Thanks for your patience.

Oceniono na 4 z 5

Good customer focus - but the product was not a good fit for me

On the surface, the strap appeared to be of reasonable quality. It seemed to be worth the price I paid - but not the quoted original price.
However, the clasp proved to be entirely inadequate and opened at random times. The company reached out to me after posting a review and provided a replacement. It would appear that the design is simply one I personally cannot get on with. But top marks to the team for trying to resolve things.

8 kwietnia 2024
Opinia niezależna
Logo The Bridge | Watch Straps

Odpowiedź od The Bridge | Watch Straps

Hi Roger - we appreciate you taking the time to write a review.

Sincere apologies that your issue was not able to be resolved. We would love to make this right for you and I have asked our customer team to reach out.

I do want to point out that all items are shipped out of UK and The Bridge Watches is a UK company, based in the UK. We have no link to Hong Kong, other than the third party fulfilment centre we work with having a HK office. Maybe this was the confusion but we are in every way, shape and form a UK business.

You can use our company number at the bottom of our website to look us up on companies house in the UK.

Please let us know your order number, so we can fix this for you.

Oceniono na 2 z 5

The quality of the strap seemed to be…

The quality of the strap seemed to be well below the level of quality i assumed it was going to be. i guess at the price point you get what you pay for. and considering this is being sold as a strap for the Ultra watch, i'm concerned that it will not hold up to the wear and tear i would put it through.

11 marca 2024
Oceniono na 5 z 5

The bridge really know what’s good when…

The bridge really know what’s good when it comes to watch straps, order many from these guys and never do they disappoint. My latest purchase was the maverick strap which arrived perfectly as described and is another great strap that’s amazing quality. Shipping was speedy, arrived 2 days after my purchase and I couldn’t be happier with it. Can not recommend the bridge anymore, great job 👏🏽

28 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing Quality, Range of Styles & Brand!

I came across The Bridge through Instagram and was immediately caught by the high quality content and different ways to style an Apple Watch. I couldn’t quite afford a new Apple Watch but after purchasing a few different styles from the Bridge, it feels like I have a few new and different watches! The quality is top and the pricing is fair. I don’t usually leave reviews but couldn’t help myself.. thank you!

22 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Easiest way to upgrade my watch!

Easiest way to upgrade my watch!

Got tired of looking at my Apple watch because it was always the same look. While these straps are definitely a bit more of an investment it's been totally worth it as the quality is great and it's exactly the look I wanted to go for - I can pretty much wear it with anything. Shipping was surprisingly also super fast.

26 lutego 2024
Opinia niezależna

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