There isn't a NO star option... It appears to me that this company loves to victimise elderly and other vulnerable clients for fun..leaving them without heat for multiple days on end, over chargi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Zobacz więcej
James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Zobacz więcej
Excellent service. They phoned to arrange service appointment which was organised within a couple is days. Engineer arrived a little earlier than expected but that was fine. On servicing the boiler on... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
Melrose House, 42 Dingwall Road, CR0 2NE, Croydon, Zjednoczone Królestwo
- 0333 2343 247
- info@theboilercompany.com
- theboilercompany.com
3,7
Średnia
655 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick prompt service.
11 czerwca 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Jackie, thank you for leaving us this positive review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
A job well done
Martin was very helpful sorting out my boiler problem
10 czerwca 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Kathleen, thank you for taking time in leaving us this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Friendly and professional.
9 czerwca 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Susan, thank you for the review that you have left.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
YOU HELP ME AS MY MUM & DAD IS 87&…
YOU HELP ME AS MY MUM & DAD IS 87& 86 BY GIVEING A GOOD SEVICER BY KEEPING HOME HEATING IN GOOD WORKING WITH A GOOD ENGINEER WITH A GOOD SEVICES & GOOD ON THE PHONE IT THE GOOD COMPANY NAME THE BOLER COMPANY FOR A GOOD PEACE MIND FOR MY FAMILLY KEEP IT UP
8 czerwca 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Kevin, thank you for taking the time and leaving us a review. We are happy that your parents boiler is now working well and that your happy with the service you are receiving.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service
Excellent service. They phoned to arrange service appointment which was organised within a couple is days. Engineer arrived a little earlier than expected but that was fine. On servicing the boiler one of the electrodes broke. He managed to source another and returned within the hour to fix it. Everything left tidy and clean. Could not fault the service.
23 maja 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Bob, thank you so much for taking time and leaving this great review. We are delighted with the feedback you have left the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very helpful and professional and very…
Very helpful and professional and very quick to respond and get the boiler up and running again
Thanks
Tanya Brown
12 maja 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Tanya, thank you for the great review. However the star rating doesn't reflect your review. We would be delighted if you could adjust the star rating.
Regards
Steve
As I am at the moment sheilding because…
As I am at the moment sheilding because of a health issue I am very grateful for the quick and professional response to my request.
12 maja 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Patricia, thank you for leaving us an excellent review. Keep shielding yourself and stay safe.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very good and polite and the person was…
Very good and polite and the person was very friendly at the same time as being professional and doing his job leaving the bathroom clean it was the same person who has serviced our boiler
11 maja 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Margaret, thank you for leaving us this great review. It's great to hear that the engineer left your property as he found it. We will pass on your kind words onto the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Came out fitted new part but still…
Came out fitted new part but still didn't work so had to wait for a part to come in but under the circumstances with Covid 19
It was understandable. The job was completed after 2 weeks.
7 maja 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Debra, thank you for the review. we apologise for the slight delay and we appreciate you understanding.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Regards
Steve
Good service and would recommend - yes
Prompt attendance at the earliest appointment which was very quick. Followed up with replacement part, again at the earliest opportunity. Security deposit repaid without delay. Since repair all good. 4/5 as good service I reserve a 5 or 10/10 for that outstanding or exceptional time.
2 maja 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Paul, thank you for your great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very good customer service
Very good customer service, very prompt engineers, polite and clean and very polite. I am glad I chose the boiler company to look after us.
27 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Chris, thank you for this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Fixed the problem
Fixed the problem, but it did take a lot longer than expected.
27 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Chris, thank you for your review, we apologise for the mix up and endeavour to improve your experience next time.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Heating Engineers fixing a central heating problem.
The heating engineers who were sent by The Boiler Company to fix a central heating problem recently were efficient, informative, helpful and did the job excellently.
25 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Colin, thank you for this great review. We are extremely happy with your excellent review of your experience.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Quick response
Quick response, good communication , you can actually get through to talk to someone when you call and better than any boiler company I've used before!
25 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Charlotte, thank you for this great review. We are delighted you have chosen us to provide your boiler care.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Always helpful engineer explained in…
Always helpful engineer explained in detail the problem and carried out the work efficiently and cleanly have recommended your company to friends in the past. Very prompt service cannot fault anyone
17 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Christine, we are extremely pleased with the service you have received from the engineer. we will pass on this great review to him.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very quick at coming out and had no…
Very quick at coming out and had no problems with the work that was done about 4 months ago.
17 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Adam, thank you for taking time and leaving us this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent and swift service
Excellent and swift service. Despite COVID-19 lockdown the plumber was with us in less than an hour and was able to fix the leak professionally.
16 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Andreas, we are extremely happy that we have been able to assist you during these tough times.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Engineer came to fix Boiler very…
Engineer came to fix Boiler very pleasant efficient and Tidy
10 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Mrs Brown, thank you for this fantastic review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Don't get caught out!
We needed a repair in January at one of the coldest parts of the year. An appointment was arranged and sorted quickly and efficiently. Engineer arrived within the time specified and expertly diagnosed and repaired the fault. The boiler has been operating perfectly since.
8 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi David, thank you for this great review. We are extremely happy that you have received such a fantastic service and that your boiler is now working.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
boiler repair.
the engineer was there when he said he would be and did a quick and efficient repair causing minimal disturbance.Impressed.!!
7 kwietnia 2020
Opinia niezależna
Odpowiedź od The Boiler Company
Hi Robert, thank you for leaving us this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.