Really bad. The wedding asked every member of the party to pay for their own rental, which was insanely expensive for what we got. Over $350 for a set of cheap wool, cheap cotton, and shoes with... Zobacz więcej
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Zobacz, co mówią recenzenci
As a groom, by far one of the biggest headaches with the wedding was dealing with this company. I would recommend staying away from them and giving yourself a little more peace of mind. We had coun... Zobacz więcej
My second experience with the black tux was not good. I was fitted and a few adjustments were made based on the tux I rented the previous year. When I went to pick up the tux, they didn’t even ask if... Zobacz więcej
Been in countless weddings that have used Black Tux and never once had any issues. Site is easy to use and intuitive. Items come super quick. Return instructions easy to follow. Customer service is in... Zobacz więcej
Informacje dotyczące firmy
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Informacje przekazane przez różne źródła zewnętrzne
The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
Dane kontaktowe
1515 4th Street, 90401, Santa Monica, Stany Zjednoczone
- +1 844-454-5947
- support@theblacktux.com
- theblacktux.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Always delivers and there when you need em
I've used Black Tux multiple times, and they always over deliver, this time was no exception.
We had a few people in our group that needed changes to the outfits at various times, etc, and they got it done with a super helpful and friendly customer service team
Would recommend!
I have used Black Tux 2x for friend's weddings and also used them for my own wedding. Overall, I believe they provide a pretty seamless way of renting suits/tuxes and the fit of their garments is solid. The only comment I would make is that their fit could be a bit boxy/baggy for some who prefer a slimmer fit. I would recommend Black Tux if you are looking for an affordable easy solution.
Horrendous Service
Unwilling to communicate with their customers and never seem to be fully stocked on rentals. Never pick ups the phone and I've tried several times while they were open. Save your time and money and shop elsewhere.

Odpowiedź od The Black Tux
Fit was very bad
Firstly, a month after ordering they tell me the warehouse messed up and hadn't shipped my order. (A week before the wedding). It then arrives after multiple emails where they in a nutshell told me it would arrive but couldn't offer a tracking number (no pressure). It finally arrives 2 days late from the 10 days they're supposed to offer.
Tried it on, fit was very bad, pants were too tight, and the jacket and shirt felt like I could land an airplane inside of them. Also the shirt was extremely wrinkled.
First and last time I do business with them.

Odpowiedź od The Black Tux
The tux fit and looked fantastic
The tux fit and looked fantastic. I had a problem with the pants, but a replacement was sent out and my problem solved within days.
Luv me some (The) Black Tux!
Luv me some (The) Black Tux!
Brooklyn location super convenient to Manhattan. My fitting appointment was smooth and friendly. There was a plethora of men’s formalwear options to choose from.
Tux arrived early and I was very happy with the fit. No alterations required.
I’d chosen the Black Watch plaid jacket option and as a result was the beau of the ball.
If the bride reads this, I’ll deny, deny, deny.
Thank you! I’ll be back!
I was skeptical at first...turned out Great!
I was skeptical at first, but The Black Tux made ordering the tuxedo very simple, convenient, and the employees at the Garden City, NY kiosk were great!. The delivery was prompt and email communications were clear and timely. Returning the tuxedos is an easy process too. Maybe the best tell is this...I would recommend & use TBT again!
Very easy to work with
Very easy to work with. I wasn’t sure my size so I scheduled a fitting and the guy who did my measurements was great. The whole process was fast and convenient.
Everything shipped fast and fit perfectly
The Black Tux made ordering the tuxedos…
The Black Tux made ordering the tuxedos my husband and son wore for our daughter's wedding very simple and convenient. The delivery was prompt and email communications were clear and timely. We did have to order a different size than the original jacket we ordered but the replacement was sent quickly. Returning the tuxedos is an easy process too.
10/10 recommend!
We had groomsmen from all over and the black tux made it so easy to make sure everyone got what they needed! The suits and tux were perfect! The guys enjoyed how they were lightweight for our beach wedding!
Tux looked great and I received a lot of Compliments
Tux looked great and I received a lot of compliments. The jacket initially did not fit (too small). But it was super easy to hop on their website and select a more appropriate sized jacket, with great guidance along the way from Black Tux website. The new jacket arrived very quickly in time for my event (within 3 days of ordering a replacement).
Great rental experience and the quality…
Great rental experience and the quality of the Tux. I got many compliment's on my Tux and will be renting again in the future.
Easy process with smaller sizes needed
Great company. Rented a tux for my son for prom. The first set was way too big, so they promptly sent the next size down of jacket and pants. The shoes appeared to be brand new. So easy to deal with for a working Mom with zero time to go and try on tuxes at a brick and mortar. My son got tons of compliments on the tux. It looked so elegant compared to the bridal shop rentals.
Excellent service all the way including…
Excellent service all the way including salespeople, personnel for taking measurements, available choices, options and fitting. Also, very good delivery options to your home and drop off at ups. The tux arrived well ahead of schedule with everything properly packed etc.
Solid
I recently decided to use The Black Tux for 2 weddings I had very close to one another. I really wanted a unique look and fabric and they had just what I was looking for: Ocean Velvet.
Before securing the rental I decided to do the At Home try on to make sure the fit would work well. I was a little disappointed that I couldn't try on the exact tux I was renting but at the end of the day it didn't matter. I was sent the tux VERY early and had it for almost 2 weeks before the event which was really nice. The tux looked great but the pants had some damage that I wasn't okay with, so I reached out and they immediately sent me a replacement pair at no charge. At the event I received compliments all night long on my tux and was overall extremely satisfied with the whole experience.
I even tried a last minute rental for another wedding 2 weeks later and got the tux early again! Everything worked out perfectly and you've made a lifetime customer out of me.
great experience and service
Everything was taken care of in professional fashion and customer service was easy to get ahold of when needed and we very helpful.
3rd Time W/Black Tux, No Issues
This is the 3rd time I've used Black Tux but the first time for my wedding. Every time I've used them, it's been super easy and the tux is always great. If something doesn't fit, they make sure you get a replacement asap. I highly recommend getting fitted at Nordstrom, but many of my groomsmen measured themselves. Also, several of them liked their tux so much that they wanted to buy it.
Good Stuff
I really enjoyed the service that was provided by The Black Tux. Obviously the tux was very good as well, no rips tears or scuffs.
Thank you!
I had a great experience with The Black Tux for my wedding.
I had a great experience with The Black Tux for my wedding. I initially ordered a full suit and the pants were too small, so I requested an exchange and the experience was easy and quick. I received my replacement pants in the same week and the return for the original pair was super simple. Would definitely recommend The Black Tux for wedding and other formal events.
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