Really bad. The wedding asked every member of the party to pay for their own rental, which was insanely expensive for what we got. Over $350 for a set of cheap wool, cheap cotton, and shoes with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a groom, by far one of the biggest headaches with the wedding was dealing with this company. I would recommend staying away from them and giving yourself a little more peace of mind. We had coun... Zobacz więcej
My second experience with the black tux was not good. I was fitted and a few adjustments were made based on the tux I rented the previous year. When I went to pick up the tux, they didn’t even ask if... Zobacz więcej
Been in countless weddings that have used Black Tux and never once had any issues. Site is easy to use and intuitive. Items come super quick. Return instructions easy to follow. Customer service is in... Zobacz więcej
Informacje dotyczące firmy
- Sklep z odzieżą męską
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- Sklep odzieżowy
Informacje przekazane przez różne źródła zewnętrzne
The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
Dane kontaktowe
1515 4th Street, 90401, Santa Monica, Stany Zjednoczone
- +1 844-454-5947
- support@theblacktux.com
- theblacktux.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Wonderful Tux
Wonderful Tux, lots of compliments, and will be using this service again for many events.
Convenience and style
We used black tux for our wedding years ago and my husbands sizes and choices were still saved—made it very easy to get one fairly last minute for a formal function!
Easy and stylish!
I had a really great experience with Black Tux. We organized the rentals for a wedding that I was a groomsman in. My suit arrived on time and was fully in accordance with what was promised. The suit fit well and was stylish. While there’s a tight window to send items back or get alternations made, I didn’t have to use those services. The return process was very easy as well.
Tux was immaculate
Tux was immaculate. Love the studs and cuff links. While I needed a larger jacket, it cam and fit well.
Shoes were perfect
The tie was a challenge and I defaulted to a clip on.
Always great service
I have used them to be a groomsmen in 2 weddings and both times they were amazing. Attire comes on time and if you need a replacement they are super quick to get one to you. I will continue to use them if I’m in any other weddings in the future.
STELLAR humans, beautiful tuxes
Everyone we interacted with at The Black Tux was genuine, kind, and stopped at NOTHING to get us our tux on time. We ordered extremely last minute (not recommended but this was our circumstance) and the team worked hard to consult the warehouse, update me on the tracking, and get the suit next day AIR EARLY shipped to us. We were able to enjoy our best friend’s wedding (also named Pat like The Black Tux’s origin story) and look great doing it. Thank you so much to Lily, Stephanie, and the entire team for your great customer service.
They're very convenient, BUT
They're very convenient, but the quality is poor.
Bought an entire tuxedo. They had only like 3 styles, and only some color selections. I also bought a belt, but wasn't warned that a belt would not be needed as the tuxedo pants are adjustable. During the fitting no one warned me that the clothing would have a tag on it that invalidates returning if the tag is taken off. None of the e-mails warned that either. Only the tag itself that isn't removable unless you cut it off. So you'll have to try on the outfit with a bunch of tags hanging out.
The adjustable pants that I mentioned earlier, well the waist adjustment broke. I had to use pliers to bend the metal back into place. Quality was shoddy.
The shoes selection is poor. The shoes are not comfortable. Pick shoes from somewhere else.
I wanted a vest, but they had none available for purchase.
They were very convenient, so I know a lot of men out there just want convenience. So if you want something done quick and on time, they will have it done. However, if you're gearing up for your big day, you can find better quality elsewhere.
Black Tux delivered!
Black Tux was great to use. Communication with customer service was great. Quality and fit of suit was on point. If I had to change one thing would be for the black tux to make some items optional and not have to call customer service. I added shoes as part of the suit but many of my groomsman already have black shoes so they would have to call customer service. Would have been great to be able to unselect the option at checkout. All else was great. Would use again to purchase personal suits.
I made a mistake with my event date…
I made a mistake with my event date when i ordered my tux. I put the wrong month done for my event. I realized it after the tux was being shipped. At 1 am I sent an email to customer service. By the time I woke up the next morning, the order was stopped and the rep made sure the tux was delivered on the correct date. Thank You for your fantastic customer service.
This company was fantastic
This company was fantastic! I missed and ordered the wrong size coat. I let them know and they expedited me the new size in time for my wedding, and I looked great.
SUIT UP!
I rented a suit for a friend's wedding and everything worked out PERFECTLY! The suit arrived at my place a few weeks before so I could try it on to make sure it fit (which it fit great). It came with a suit bag so it was easy to travel with as I had to take it on a flight. Finally, returning it was simple as the box comes with all the information you need! If you're looking to rent a suit for an event, I HIGHLY recommend The Black Tux!
So easy
So easy. We needed a few adjustments and the customer service was amazing and quick.
The entire process
The entire process, from start to finish, was very easy. When I had to return items due to them not fitting properly, the process was easy and the correctly sized items arrived quickly. I want to add that the incorrectly sized items were my fault and not caused by The Black Tux.
TBT was in touch with me throughout the process and I felt they truly cared about me as a customer and the service they provide. I will recommend them to anyone in need of a tuxedo.
Ordered a tux for my son for prom
Ordered a tux for my son for prom. I will say it helped that he’s in band and I stole the measurements from the band. The black tux was an incredible experience. Everything was as I ordered. It was easy to return. I would use again and would highly recommend!
The in store experience was amazing
The in store experience was amazing, receiving the tux was also seamless and the delivery and shipping box was very straight forward. I got many compliments on the tux, other guests were wearing tux's from black tux, I will absolutely rent from them again.
Wedding
Used them for myself and my groomsmen for my wedding. Everything was great!! I would definitely use Black Tux again and would recommend them to anyone!
An awesome experience
An awesome experience! I needed a tux for a gala event. The rental process was very easy. I also now know my coat, shirt, and pant size. They delivered the tux in less than 2 weeks. The fit was true to size. The packaging of the items was well done. I almost didn't want to return it. Will rent again!
I needed a touch on short notice
I needed a touch on short notice. And the black talks got me multiple options. Even with a large shoe size that can be difficult to shop for. The original jacket and pants didn't fit well, but they replaced them. And they arrived in two days in time for the event. I would definitely recommend the black tux to others. In fact, I recommended it to a few people at the event I rented the tux for.
I like the shos so much that I paid the difference and kept them.
I rented a tux for my son who was a…
I rented a tux for my son who was a groomsman in his sister's wedding. He is in a foreign country's military so I had no way of measuring him or a way to get him measured in a foreign country. I took in an old suit and shirt to use for measurements and the tux came in almost perfect for his new body size.
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