Thatgirlconcept Recenzje 

303
•
Wynik TrustScore: 4.5 na 5

4,3

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Oceniono na 5 z 5

ThatGirlConcept.com was communicative and very quick to respond. Results were sent quickly and contained lots of pictures and examples of colors and outfits suitable for me. I would have loved some ma... Zobacz więcej

Oceniono na 5 z 5

I followed That Girl Concept on social media and was always so impressed with her transformations. However, I was hesitant to splurge on my own makeover. I’m so glad I did! With just a few simple chan... Zobacz więcej

Oceniono na 5 z 5

As someone who isn't well-versed in hair and make up styles, I would highly recommend this service. The guide provided was really helpful, detailed and all the advice provided feels achievable. I neve... Zobacz więcej

Oceniono na 4 z 5

I’ve been following that girl concept on insta for awhile and was interested in getting my own virtual makeover! I waited about 2 weeks, but perfectly on time for my salon appointment. Overall I thoug... Zobacz więcej


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4,3

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Wynik TrustScore: 4.5 na 5

303 recenzji

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4,3

Wszystkie recenzje

(303)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 254

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Oceniono na 5 z 5

Contact was amazing

Contact was amazing - I was shocked by the result because I would never envision myself in blonde but I really look better. I got the whole package and it has been a great experience! I started thinking more about my wardrobe and style.
I strongly recommend❤️

19 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Really enjoyed my experience

Really enjoyed my experience. I got the digital package for my birthday and live the results!
Im no longer wearing black and love wearing autumn pallette clothes!!

25 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Lifechanger!

Bought the ”That girl transformation” and got the best tips and advice! I feel a lot more confident in buying clothes and finding the right pieces after reciving the guide. Highly recomend buying this guide if you want to improve your style

19 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Wonderful and fun experience

Wonderful and fun experience! I was always curious about Kibbe analysis, as well as flattering forms, shapes and colors. Although all styles are beautiful and unique, for my own personal journey, I felt some styles and colors flowed better with me. That Girl package truly showed me the colors and styles that felt right for me. It was so exciting to see! Also, I had just went through chemo, and am on a hair growth journey-so getting the hair results that best suited me were so fun to see and I am looking forward to growing my hair to that style and color choice. Thank you again!

23 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Personalised service

Prompt, personalised results that WORK! I felt like my experience was tailored to me and she had the time to reply to my messages personally. Very validating. Super value for money. Highly recommend.

23 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

That Girl Concept is amazing

That Girl Concept is amazing. I followed my guide and my results blew me away. Her recommendations were spot on. The confidence boost this gave me was incredible!

18 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I was very excited to receive my…

I was very excited to receive my results. My main goal was to choose a correct hair colour because I change it every month or so, and can’t find “myself”. I was super happy to see that the colour I love is a perfect match. Also, apparently I am not summer but autumn! Which helps a lot too. Sad, because I love summer palette , but I finally know my own season. So it was useful, exciting and entertaining (to see how you can look). Loved the experience

20 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Absolutely blown away by the results.

Absolutely blown away by the results.

The analysis was incredibly detailed, and the quality exceeded my expectations. The before-and-after comparison was stunning and made the insights immediately clear and actionable.

If you’re on the fence, don’t be — you truly can’t go wrong with this analysis. High quality, thoughtful execution, and results that speak for themselves. Highly recommend.

18 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

It’s not the same as what is shown on Instagram.

Unfortunately, I am not completely satisfied with this service.

I waited over three weeks to receive the guide, and I had to remind her twice. That was stressful.

The guide is not what I expected.

I received only one haircut suggestion, and I am not convinced it is the best option. I do look nice and I like the shape of my face in this haircut, but in my opinion I also look much older. I believe it would have been possible to find a haircut/hairstyle that wouldn’t make my look older. I expected to see at least two or three haircut options so that I could choose—especially since I mentioned in my email that I was considering a shorter haircut. To see another option, I had to ask several times by email and remind her that on her website she promises you a possibility of revision.

The guide also included a suggestion for straight eyebrows. I have never had this eyebrow shape, no one has ever suggested it to me, and I am not convinced it would suit me. Especially because the new eyebrow shape was not “placed” on my face—on the “after” photo from the makeover, I still have the same eyebrow shape as always. So unfortunately, I don’t know how I would look with such eyebrows. (In the Instagram makeovers, the new eyebrow shape is also “placed” on the “after” photo - and that's why I expected it.)

I think I would have been quite satisfied if I hadn’t had high expectations for this service. Unfortunately, I had seen many of her makeovers on Instagram, and they are absolutely beautiful—I was expecting something like that, and sadly I feel disappointed.

It’s nice to see yourself with a different hairstyle and makeup, but the quality is not the same as what is presented on Instagram. There is no WOW effect.

If you’re curious and want to see yourself in a different light, I would recommend it. But if you expect results like those shown on Instagram (as I did), I’m afraid you may be a bit disappointed.

15 grudnia 2025
Opinia niezależna
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Odpowiedź od Thatgirlconcept

Thank you for taking the time to share your feedback. I’m sorry to hear that the experience didn’t fully meet your expectations, and I’d like to clarify a few important points for accuracy and transparency.

Regarding the haircut: at no point is it advertised that the guide includes two or three haircut options. The service is clearly positioned as providing one best overall haircut based on facial structure, features, proportions, and colouring not multiple alternatives. This is consistent across my website and social media. You received the haircut that, in my professional opinion, suits you best overall, along with multiple styling variations for that cut.

Your guide also included:
• One haircut with multiple styling options
• Two hair colour options
• Best eyebrow shape recommendation
• Best makeup style with product names and swatches
• Colour season confirmation
• Detailed advice on how to achieve each recommendation

A revision was provided when requested, as promised, and your emails were responded to. I’d like to clarify that the revision policy was honoured and that no emails were ignored.

Regarding the eyebrows: the recommendation was intentionally subtle. Straightening the brow does not mean a dramatic redraw, and in your “after” image the brow shape was adjusted slightly to reflect this. Subtle changes are often more realistic and wearable in real life, even if they appear less dramatic than social media transformations.

As for expectations: the makeovers shown on Instagram use the same software and process as your guide. However, results will naturally vary because I work with each person’s natural features, proportions, and colour season. The goal is harmony and enhancement not transforming someone into a completely different person or model. This is an opinion-based, personalised service rooted in professional analysis.

I completely respect that personal taste varies, and you’re always free to choose which recommendations you follow. However, the guide delivered aligns with what was advertised and with the professional service you purchased.

Thank you again for your feedback, and I wish you all the best.

Oceniono na 3 z 5

I feel like I didn’t receive what was…

The guide didn’t give me the level of clarity I expected around why my color season was chosen, and some advertised elements (like metallics) weren’t included. While parts of the guide were helpful, overall it felt more generic than I anticipated. If you’re looking for a deeper understanding of your color season, this may not be the right fit.

1 grudnia 2025
Opinia niezależna
Logo Thatgirlconcept

Odpowiedź od Thatgirlconcept

I find this accusation quite concerning. When I initially sent you the guide, you thanked me and raised no issues. At no point did you express any concerns, yet you are now claiming the guide was created using ChatGPT. I would like to see clear and detailed evidence to support this claim, as it is a serious accusation.

A significant amount of time and effort went into manually editing each guide. ChatGPT cannot replicate the level of detail, the personalised hand-picked recommendations, or the realistic photoshopped mock-ups that were specifically created for you.

Regarding metallics, this was never promised or advertised as part of the guide, so I believe there has been some confusion on your part. The “best” and “worst” colours are not the same. While some may appear similar at first glance, the key difference lies in undertone one being warm and the other cool. This distinction was intentionally highlighted to show how choosing the wrong undertone can significantly impact your overall look.

You also stated that you emailed multiple times, which is not accurate. You sent 2
Follow up questions , which I responded to, and you then thanked me. Asking follow up questions is completely normal if something is unclear to you, but it is incorrect to claim repeated unanswered emails.

There is no evidence that anything was “thrown together.” These are serious claims, and they should not be made lightly. You had no complaints initially, and everything that was advertised was fully delivered. Just because you wished for additional elements does not mean anything was missing. It is important to distinguish between what was advertised and personal expectations beyond that.

Oceniono na 5 z 5

5/5 stars if I could give more I would

5/5 stars if I could give more I would! I was always told by others I’m an Autumn yet whenever I wore autumn colors I felt like it muted me down and didn’t really make me shine. When I got my PDF and found out I’m a Soft Summer with the photo edit and make up / hair recommendations I was mindblown!! It looked SO GOOD! I was about to dye my hair in a warm red shade luckily I didn’t as it would have overpowered my already warm skin complexion. I can’t thank you enough love the work you do 🩷

16 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I loved my color analysis

I loved my color analysis. I had been incorrectly typed by a couple AI ones and after seeing all of her Instagram results I decided to give her a try. She typed me as a soft autumn (compared to the soft summer I kept getting from AI). She was spot on and I get compliments all the time about my new hair color and how much better my skin and eyes look. I feel much more confident when I buy clothes and makeup. I am very happy with my results!

31 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

All of her tips were so helpful

All of her tips were so helpful! I can't wait to go to the hair salon to do the cut and color she provided on my mock up! I'm currently adding all the makeup shades to my cart and I'm so excited!

14 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible experience. Do not waste your money.

She kept making excuses as to why I had not received the report or parts of it.

Did not include the things stated for the ‘That Girl Transformation’

She said I was a cool season but did a mock up with a warm hairstyle?!

She made me look like a clown with the makeup because I do not have a cool undertone and didn’t include any surgical procedures as requested.

You can get the service she provided through a free app. Total waste of money. It is not accurate in any way.

Definitely would not recommend.

In response to your reply.

Why is my review fabricated? I paid for something I did not get!

Two hairstyles would have been nice but you only gave me one with a fringe. Well not everyone wants a fringe and I did not ask you for ten different cuts and colours. I asked why you did a mock up with a warm hair colour, if you say I am cool.

You say you put time and effort into your service but you didn’t even read my emails properly and you didn’t even know what service I had paid for initially, as you only sent me the facial analysis. It was only when I questioned it, that you sent me the rest, blaming it on the fact it hadn’t attached to the email.

You have typed me as a cool undertone but I can 100% say I am not a cool undertone! So you are wrong with what you have provided.
If you are going to provide a service like this, you need to be accurate!

It’s a total scam of peoples money, anyone could have done what you did!

Second reply
I explained to you in my email that I wanted to know what haircut, colour and make up would be best for me. Why would I not use this service, even if I knew my undertone already, that’s irrelevant.
I paid you to do a job, which you didn’t do properly because you got my undertone wrong!

I told you I was going to the hairdressers and wanted to know the best cut, so why not have two different cuts like you have with other people?!

The mock up pic was me with a golden blonde hair colour - which is warm, not cool or neutral. Yes the other colours you suggested were cool but on other people, so how can you see if they suit you? Obviously that didn’t matter because I have a warm undertone.

I wanted names of makeup products, so that I didn’t waste anymore money on buying the wrong colours. As it is hard to see from just looking at makeup whether it is cool or warm before you physically try it.

I also wanted to know about any surgical procedures, which you did not tell me about and by you saying that there was no point, is just a cop out, as to why you didn’t do it. What’s the point of you offering that service and giving people the option to choose it, if you are not going to do it?

I have totally wasted my money and you are obviously not a good analyst, if you can’t get the correct undertone. That’s the whole point in the first place!

As you have not provided a service, that was supposed to CORRECTLY state my undertone and follow on with the other stated services, I think I deserve a refund.
As everything you have advised is useless to me because they are cool colours and not warm.

Third reply.
It might help if you read what I have actually typed!

I just explained to you why I wanted to use your services!

I did not say you did not provide makeup suggestions and names. You provided them but in a cool tone, so it is all useless to me!

I know 100% that I am warm toned. I even sent you my pic wearing a black top which is obviously cool and is completely washing me out.
I wear my correct warm colours and I look completely different but why should I have told you I already know what undertone I am because I was paying for that, as part of the service?!

The mock up with the cool undertones made me look like a clown, which I said to you and is what happens when you use the wrong undertones.

I am taking this further to retrieve a refund, as I have not received the services I paid for because what you have provided is useless to me. So I have paid money for nothing.

23 listopada 2025
Opinia niezależna
Logo Thatgirlconcept

Odpowiedź od Thatgirlconcept

FABRICATED REVIEW ALERT!

Update to your response: If you choose not to trust my colour analysis, that is entirely your decision. However, if you already believe you are not cool-toned, I’m unsure why you sought my professional opinion in the first place. I am confident in my assessments and have completed thousands of colour and facial analyses. You are NOT warm toned!

Haircuts and hairstyles are two different things. You received multiple hairstyle options and one haircut recommendation, including a fringe, because it suited you best. This was the purpose of the service: to identify your most flattering overall look and simplify choices. This has always been clearly advertised on my website and social platforms. Makeup products and names were included at the end of your guide. How can you claim otherwise?

To clarify again, the blonde recommended was neutral-toned, not warm.

You paid for the full package and received the full package. The guide was initially sent in two parts due to email file size limits, which is a standard and widely understood issue for anyone who uses email regularly. I do not understand why this is being presented as a problem.

At this point, it appears you are looking for faults in order to justify a negative review and obtain the guide for free. Your review contains fabricated claims and exaggerations, despite me addressing and clarifying your concerns multiple times.

Additionally, you requested advice regarding surgery and fillers. I advised honestly that you do not need them and that fillers would not be suitable for you. The negative review appears to stem from my refusal to issue a refund and my professional opinion not aligning with what you wanted to hear.

Unfortunately, situations like this do occur. I will not accept being threatened or misrepresented because you wanted a refund, and I am prepared to share my side of the situation if necessary.


Honestly, I am utterly shocked by this review. You threatened to leave a review if I didn’t refund you even though you received EVERYTHING as outlined in the description expect for surgery / filler options, which feels like an attempt to get this service for free. I put time and effort into every guide, and every suggestion I make is intentional.

First of all, you received the guide exactly as described, and EVERYTHING was included. Yet, you kept requesting additions such as a range of hair colors and cuts. My service is designed to give you your best final look with only 1–2 haircuts and hair colour suggestions for the hair section that best suit you, to simplify things. Why would I include 10 haircuts and hair colors when this was never advertised on my social media or in my description? Wanting things added that were never part of the service does not justify a refund.

You also asked to see filler and surgery options. I explained that even the smallest changes such as hair colour made such a difference to your look and that filler may not work for what you were looking for and then i asked you if you want to see a specific procedure on the edited image so I can edit it even though I don’t reccomend it you did NOT respond. I clarified every question you had and asked if you had any more questions or concerns I can address and yet again you did NOT respond. My service is designed to be honest with you, not to lie or suggest options that aren’t suitable.

Regarding the hair shade, the blonde chosen was a neutral tone NOT warm and worked perfectly for your neutral leaning cool complexion I explained this multiple times. Why would I analyse you as a summer then suggest warm hair colour?

Saying you could get the same results from a free app isn’t accurate at all and you know if you wouldn’t seek the service in the first place if that was true. I would love to see an app provide pages of personalised advice including hair colors, makeup styles, product recommendations, your accurate color season, body type and outfits for your body shape.

Oceniono na 5 z 5

Affordable Makeover 10/10!!!

You guys, if you are needing an affordable makeover refresh, do this for yourself!!! I am in awe of the results. I truly knew that this would be a game changer and I was right. I literally cannot wait to make these changes and to bring my natural glow into real life!

11 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience overall

Great experience overall. I had a hair appointment and emailed asking to get my results before the two weeks. It was sent that same night! I’m so exited to try the recommendations. There was specific makeup color recommendations, which is great because I struggle with this, and even a “bold” hair color option! I look forward to add in this advice. I’ve purchased another as a gift

8 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I’ve been struggling trying to figure…

I’ve been struggling trying to figure out what would be the best hair color and style to cover my grays and was really pleased with the suggestion from the report. I’ve bought a lot of lipsticks, but always have a hard time finding the right shade. I like that the report gave a variety of makeup options that were easy to apply right away. The price a very reasonable too.

5 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

I received my info 2 weeks after…

I received my info 2 weeks after purchase as promised. I was surprised to receive a different 'season' than I had with a different analysis. I'm excited to try out the specific makeup recommended products, and would love to see more of those product recommendations in the future.

8 grudnia 2025
Opinia niezależna

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