TH&TH Bridesmaids Recenzje 112

Wynik TrustScore: 4.5 na 5

4,6

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Oceniono na 5 z 5

Bought my bridesmaids dresses from TH&TH earlier this year for my wedding in March and I can't recommend them enough!! The dresses were beautiful quality and looked incredible on the day. The team at... Zobacz więcej

Oceniono na 2 z 5

Dresses are lovely but the sizes come up very small in comparison to how shops normally size small/mediums etc. Despite dresses being on the pricier side (which is fine itself as they are lovely quali... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Beautiful bridesmaid dresses and really well made! I loved the classic, yet modern styles available, but the dusty blue Phoebe dress was especially perfect for our wedding look. I was also impressed w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The most beautiful dresses! My bridesmaids wore camilla, celeste and cecilia in roseberry velvet. I was a little nervous ordering online, worried what the quality would be like however I needn't have... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon ślubny

Napisane przez firmę

TH&TH Bridesmaids is reigniting the art of dressing up for life’s big moments. We design bridesmaid dresses that honour the prestige of the bridal gown, crafted in our own atelier from premium fabrics with refined drape and meticulous finishing, in sizes UK 4–28. Because we control every step, you’ll feel the difference in fit, comfort and construction. We support your journey with colour-true swatches, clear size guidance and the option to try on with trusted stockists. Loved for silhouettes that photograph beautifully and feel effortless from aisle to evening, our pieces are made to be cherished and reworn. Expect calm, attentive service, transparent delivery options (including free UK shipping on qualifying orders) and easy 30-day returns. If anything isn’t perfect, our team will make it right.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

112 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Oceniono na 5 z 5

Wow!


Wow!
Beautiful dresses and outstanding customer service.
Would highly recommend 💫

1 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much for your review Elena xx

Oceniono na 5 z 5

These dresses are the best quality I’ve seen and service very friendly

I recently wore the Isla dress to a wedding in the south of France it was perfect! The skirt contains so much gorgeous material it just flows. It definitely feels very luxe and the fit was gorgeous and flattering. I didn’t need to wear a bra only a bit of boob tape. Overall perfect for a French chateau! I returned to TH&TH as I’d previously worn their navy Alara to a wedding and felt so good in that that I recommended them to my friend this time.

The team were also really friendly and nice, so I have to say I’m surprised at some other comments here about the customer service. Personally I found them friendly and genuine and if things might take a tiny bit longer sometimes so be it. I would much rather support a small UK-based female led business than a fast fashion behemoth like ASOS, who may sort your return very quickly, but Won’t give you the quality or personal service these guys give.

13 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much Jess, we really really appreciate your lovely words. It means so much. Xxx

Oceniono na 5 z 5

I couldn’t be more happy with my…

I couldn’t be more happy with my experience with TH& TH. The dresses I got for my bridesmaids are perfect and the girls love them, so flattering for all shapes and sizes! Great service too, so friendly and helpful thanks so much!

9 lutego 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much Jae for leaving this lovely review xx

Oceniono na 5 z 5

Aurora in Ombré

I purchased the Aurora in Ombré for my wedding after spotting a different th&th dress on Pinterest. Louise assisted me and my MIL during our fitting and couldn’t have been more helpful. She was friendly, professional, kind and extremely knowledgeable. Aurora was the first and only dress I tried on and ultimately got married in. TOTAL dream come true!! Gorgeous dress at an unbelievably reasonable price, great quality, perfect fit…..I was dreading the search for the dress but th&th made it a complete breeze AND helped to make my dream come true. Can’t recommend them enough xx

29 listopada 2023
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Ahhhh it was our absolute pleasure! You looked like an absolute dream in Aurora gown. Absolutely loved our appointment together!!!!! Thank you for leaving this lovely review xxx

Oceniono na 5 z 5

Stunning dress- great shopping experience

These dresses are beautiful and I chose one to wear to a ball. Attention to detail on the garment and customer service were second to none.

13 maja 2023
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much for such a lovely review xx

Oceniono na 5 z 5

Beautiful dresses

Had my wedding dress and a couple of bridesmaid dresses from TH&TH and they were so beautiful. The fabric and quality were perfect. I had so many compliments on my dress. Wish I could do it all over again 🩷

2 grudnia 2023
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much Holly, we really appreciate you taking the time to leave this lovely review xx

Oceniono na 5 z 5

Amazing customer service supper helpful…

Amazing customer service supper helpful and fast response , my bridesmaid dresses were completely gorgeous, various sizes and everyone loved them

2 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much Kim for leaving us this lovely reviews xxx

Oceniono na 5 z 5

Amazing company and stunning dresses

Amazing company and stunning dresses! Everyone commented how beautiful they were. Will be recommending and using again for my next special occasion.

13 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Maisie, thanks so much for taking the time to leave this lovely review xxx

Oceniono na 5 z 5

Absolutely fantastic

Absolutely fantastic! Beautiful dresses and a magical experience. Would highly recommend to anyone! X

15 stycznia 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you Lucy for taking the time to leave this lovely review xx

Oceniono na 5 z 5

Absolutely stunning dresses…

Absolutely stunning dresses that suited all my bridesmaids. The colour and quality was fantastic. And service was brilliant.

12 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you Lucy for leaving us this fabulous review xxx

Oceniono na 5 z 5

The dresses are utterly perfect

The dresses are utterly perfect, such high quality and decent value for money. The TH&TH customer service was also spot on. Genuine, caring and very helpful. I would highly recommend, my bridesmaids are over the moon (they all look stunning, all shapes and sizes catered for) and I can’t wait to show the dresses off in a few weeks!

10 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thanks so much Sam. We really appreciate you taking the time to leave us this wonderful review xx

Oceniono na 1 z 5

AURORA IN IVORY

AURORA IN IVORY - VERY see through dress!
I bet AURORA IN OMBRE is also a see through dress.

Don't buy unless you want to show your knickers at your wedding day/party - Contacted costumer service which recommended to buy undersirk from M&S or John Lewis ! Poor quality dress - also sheds looots of glitter!!

13 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Sara, saddened that you have left this review after you emailed us asking for advice on how to reduce show through of our Aurora dress and we advised purchasing a slip which many people wear under dresses. It’s standard advice that we give to many customers who want extra coverage under dresses as we don’t sell slips ourself.

Our glitter tulle is a beautiful hand printed fabric and as the nature of printed glitter shedding does occur.

We did offer to arrange a courier collection for your dress as we could sense your distress in your email. We are sad that you were unhappy with our help and advice to resolve your disappointment as we thought we had done our best to advise you on a solution. So sorry for any further distress caused.

Oceniono na 5 z 5

Exceptional quality and very beautiful…

Exceptional quality and very beautiful dresses. I recommend the company to anyone thats on the hunt for lovely, well made and fairly priced bridesmaid/prom/flower girl dresses. My daughter was flower girl to my sisters wedding and the dress she wore was absolute perfection. She had so many compliments from family and friends. The material was soft and comfortable. She loved twirling in it. Thank you TH&TH for such a beautiful dress and great customer service.

2 lutego 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much Hannah for taking the time to post such a lovely review. As every small business knows, this means the world to us. Xx

Oceniono na 5 z 5

Superb service from start to finish

Superb service from start to finish. Lou and her team made my wedding shopping experience so easy ! I was worried all my bridesmaids wouldn’t agree on a style, but turns out they didn’t have to as all the colour options have styles to suit all shapes and sizes ! Happy bridesmaids and very happy bride 👰 Thoroughly recommend.

17 lutego 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Joanna, our absolute pleasure to help you find your dream dresses and thanks so much for taking the time to post this review xx

Oceniono na 5 z 5

Prompt delivery and beautiful quality…

Prompt delivery and beautiful quality dresses. Very happy with the purchase. Please note they do come up
Very long and will need alteration for all bridesmaids .

22 lutego 2024
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Odpowiedź od TH&TH Bridesmaids

Thank you so much for taking the time to write this lovely review.

Yes we make our dresses longer than standard high street lengths so all members of a bridal party can alter to their desired length xxx

Oceniono na 3 z 5

Amazing Quality, Poor customer service

The quality of these dresses is amazing, i absolutely love them and my bridesmaids and i are all thrilled!
This is where this review takes a slightly sour note. Unfortunately the returns department is awful, i live 10 minuets away from the th&th depot and dropped back my return to the warehouse myself on the 31st of Jan, i wasn't refunded until the 20th of Feb! They had been in possession of the return that whole time. It does state this in the T&C's but unfortunately when your trying to plan a wedding and you've got money flying out the window its not good enough.
My mother who also purchased many dresses for my bridesmaids is still waiting for multiple returns to be refunded from the start of Feb.

20 lutego 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Imogen, we are thrilled you love our dresses and thank you for your orders.

So sorry that our returns policy falls short for you. As a small business we may have longer returns processing times compared to large retail companies as there are just two of us in the warehouse, and sometimes in peak time (like now) we can be at the maximum stated returns time period.

Glad to hear that all your refunds have so far been processed within our stated time period but so sorry it wasn’t as quick as you would have liked. We do understand the pressures of wedding planning and purchasing so we are sorry for any delay and distress caused.

Oceniono na 4 z 5

I was really disappointed with the…

I was really disappointed with the customer service here initially.

I bought 3 dresses and returned 2.

After the timeframe they mention for their returns, they had still not refunded me. I emailed them to ask about where my refund was and when I gave the proof that it was tracked they refunded it, with no other response.

They will tell you there’s a line in a big document somewhere stating you have to get it tracked. Do track the return or I expect they will never refund you unless you chase with the tracked receipt like I did.

I mentioned it would be useful to give a confirmation when they’ve received your return - which they definitely did as someone signed for it! Most businesses, even small ones do this. I was just told they state in their paperwork you don’t get a confirmation email.

It’s just not polite customer service.

Would agree the dresses are slightly smaller than standard, but that’s ok as I ordered up due to reading other reviews. The dress felt good quality otherwise.

Edit: Thanks for the kind response. I just wish it had been the same over email!

16 lutego 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Claire, so sorry to hear you are disappointed with our lack of communication on your refund. We are a very small team and don’t have sophisticated systems to be able to tell you when parcels arrive back at our warehouse, we will always ask you to track your parcel to ensure it’s returned. If you chase us with your tracking we then tell where about’s in the process your return is. Glad to see you were refunded promptly and very pleased you like the quality of our dresses. Again, we are sorry our communication wasn’t as expected.

Oceniono na 5 z 5

The most beautiful dresses I have ever…

The most beautiful dresses I have ever seen. The quality is so stunning and can’t quite believe how they looked on my bridesmaids. Everyone asked me where I got them from. Thank you so much for making me and my girls so happy.

30 grudnia 2023
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much for your wonderful review. We are so happy you love our dresses. Sending you all our wedding wishes! Xx

Oceniono na 5 z 5

Great quality dresses!

I have 4 bridesmaids and decided to order their dresses online, all are different shapes and sizes I ordered 4 dresses but 2 of them didn’t fit so I had to order more sizes and send them back, very quick delivery, easy to register returns online

Dresses are great quality we went with the Greta all were a bit long so need altering but other than that they are perfect! Delighted with them would highly recommend! - Ciara

23 listopada 2023

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