TH&TH Bridesmaids Recenzje 112

Wynik TrustScore: 4.5 na 5

4,6

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Oceniono na 5 z 5

Bought my bridesmaids dresses from TH&TH earlier this year for my wedding in March and I can't recommend them enough!! The dresses were beautiful quality and looked incredible on the day. The team at... Zobacz więcej

Oceniono na 2 z 5

Dresses are lovely but the sizes come up very small in comparison to how shops normally size small/mediums etc. Despite dresses being on the pricier side (which is fine itself as they are lovely quali... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Beautiful bridesmaid dresses and really well made! I loved the classic, yet modern styles available, but the dusty blue Phoebe dress was especially perfect for our wedding look. I was also impressed w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The most beautiful dresses! My bridesmaids wore camilla, celeste and cecilia in roseberry velvet. I was a little nervous ordering online, worried what the quality would be like however I needn't have... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon ślubny

Napisane przez firmę

TH&TH Bridesmaids is reigniting the art of dressing up for life’s big moments. We design bridesmaid dresses that honour the prestige of the bridal gown, crafted in our own atelier from premium fabrics with refined drape and meticulous finishing, in sizes UK 4–28. Because we control every step, you’ll feel the difference in fit, comfort and construction. We support your journey with colour-true swatches, clear size guidance and the option to try on with trusted stockists. Loved for silhouettes that photograph beautifully and feel effortless from aisle to evening, our pieces are made to be cherished and reworn. Expect calm, attentive service, transparent delivery options (including free UK shipping on qualifying orders) and easy 30-day returns. If anything isn’t perfect, our team will make it right.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

112 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Oceniono na 5 z 5

perfect company

Their dresses are amazing, the fit the quality the colours the sizing, perfect!
Their customer service is also top standard, they have been so helpful and professional, ladies get your dresses here! It makes wedding planning a lot easier!!

3 lipca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Courtney, Thanks so much for your super kind review. So thrilled you love your dresses. Huge love. Team TH&TH xxx

Oceniono na 5 z 5

Amazing company with fantastic customer…

Amazing company with fantastic customer service. The dresses I purchased for my bridesmaids are absolutely beautiful and the quality is second to none. I highly recommend this company and would purchase time and time again! Thank you TH&TH ❤️

23 maja 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much for taking the time to write this lovely review. It means so much x

Oceniono na 5 z 5

So incredibly impressed!

I cannot express enough how impressed I am with
TH&TH Bridesmaids!
I ordered 3 bridesmaids dresses in their sale on the afternoon of Friday 17th May..... they arrived by just after 4pm the next day and without next day delivery!
The dresses are beautiful quality, gorgeous material and so well made, my bridesmaids are going to look so beautiful! (They already are, but the gorgeous dresses are a bonus). The bust area of the dress has what feels like additional support, which has allowed my larger busted bridesmaids (D-E+) to go without a bra easily.... we even did a bounce test, those bad boys aren't going anywhere.
One of the dresses was a size too small (satin has zero give, so these dresses are very true to size), so needed to be returned and a larger size ordered... after contacting the team at TH&TH, they dealt with the request fantastically.

Cannot rate these guys enough... 10/10 service and quality.

Feels good to support an independent business!

22 maja 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you Natalie! We’re so thrilled you love your dresses. Thanks for this lovely review. X

Oceniono na 5 z 5

One of the best companies out there

This is one of the best companies i have dealt with - they have excellent customer service and really go the extra mile for their customers! I'd like to send a special thanks to Lee for his help with my order(s), it really made my shopping experience for my wedding so much easier!

21 maja 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you Claire! You’ve made our day with this lovely review. Thank you x

Oceniono na 5 z 5

A million star company

If I could give a million stars I would! I have 5 bridesmaids and 1 of them needed a different size that was out of stock online. Louie went above and beyond to locate the dress in the size I needed and get it to me. One less thing for me to stress about!

Honestly as a bride this is the place you want to get your bridesmaids dresses from, the dresses are beautiful and so well made and their customers service is beyond compare! Thank you so so much.

15 maja 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much Naomi! We are so touched by your lovely review x

Oceniono na 3 z 5

Great product, customer service and returns process need to be reviewed.

I purchased the TH&TH bridesmaids smoked orchid Graces dresses for my wedding in May, they were stunning and made the wedding perfect. Unfortunately there are no wedding shops in Wales that stock this brand so I could only order and try on the dresses from online. The product is great however the customer service needs improvement. I was part of their sample sale in December and was able to purchase a bridesmaid dress for cheaper than retail price. I had not heard from TH&TH about the dress for over a month so emailed them and they said the dress was lost in the post? I wasn’t aware the dress had even been sent. I told them I hadn’t received it and asked if they could send another or give me a discount on the new dress. They refused and explained that because they were a small company they could not compensate me.
Returning dresses back to the depot was also an issue.I emailed TH&TH several times after the allocated returns policy if they had received my return and when I could expect my money back. The process for 2 dresses in different months took around 6 weeks to get my money back. Please be aware of this if you need to return for sizing.

1 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Lucy, we are so sorry for your less that ideal experience with us. Frustratingly we do sometimes experience lost in transit parcels. 99% of missing parcels do usually arrive but sadly yours was genuinely lost which makes us as upset as you. As you bought one of our seconds samples in our insta sale for 90% off we sadly couldn’t replace it with a full price item and the sample you purchased was the only one we had so could only refund you this item. We are so very sorry for this inconvenience. I am happy to hear you love Grace dress and we wish you best wishes for your big day. Louie x

Oceniono na 5 z 5

My bridesmaids wore Athena in…

My bridesmaids wore Athena in Pistachio. They were absolutely stunning and everyone commented how gorgeous the dresses were. The girls also commented how comfortable they were. Best service xx

4 maja 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Rachael, thank you for taking the time to leave this lovely review x

Oceniono na 5 z 5

PERFECTION

We used TH&TH for our bridesmaid dresses and they were absolutely perfect. The style, the colour, the material - they fit in with our wedding day amazingly well!

25 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Sally, thank you so much for taking the time to leave this lovely review x

Oceniono na 5 z 5

Would recommend

I made my first order last week, I ordered 3 dresses ( exactly the same just different sized) when they arrived 1 of the dresses was missing. I ordered next day delivery as I needed these for the following week. I emailed the company on Friday and had a response Monday, apologising for the error ( and delay in responding with a valid reason for this) and to let me know the missing dress had been sent out straight away with next day delivery, so would arrive in time for when I needed it. The dresses are perfect, such a beautiful design. Customer service was absolutely amazing.

22 kwietnia 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Toni, hugest thanks for leaving us this amazing review x

Oceniono na 5 z 5

Perfect!

So happy with the dresses! The perfect colour and great quality. My girls LOVE and can't wait to wear them on the day. Thank you to the team, you've been amazing!

16 kwietnia 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thanks so much for your lovely review! Louie x

Oceniono na 5 z 5

Absolutely beautiful dresses

Absolutely beautiful dresses! The fabrics are beautiful and they even send you little swatches to match the rest of your decor to. Such amazing quality too and the team over there couldn’t be more helpful with questions .

30 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you Sarah for taking the time to send this review. Louie x

Oceniono na 5 z 5

Absolutely faultless

Absolutely faultless, the team at Th&Th are incredible. The quality of these dresses have led me back time and time again! I'm fortunate to have 5 dresses my latest for a military ball. The fit, the fabric and the flawless customer services - there is nothing the girls can't help with!

16 kwietnia 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you Alice for such lovely words. It means the world to us. Louie x

Oceniono na 2 z 5

Lovely dresses but extremely slow refund.

Quick delivery of dresses, dresses arrived well packaged and are lovely quality. Returned as the sizing runs very small and it was too costly to re-order. Returns and refunds are very slow. I got confirmation that the returned dresses had been received by TH&TH on the 4th April and my account has still not been credited. Lovely bridesmaids dresses if you can try on and buy in store but I wouldn’t recommend purchasing online unless you can be sure they will suit.

4 kwietnia 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Edel, we have kindly asked for extra information from you as we refunded this order on April 4th and have received the bank ARN number to confirm refund has been processed. You had used a different card to your other purchases so we would kindly like to ask you have checked this as from our side your refund was successfully processed on the 4th April when received. Thank you. Louie x

Oceniono na 3 z 5

Difficult return process

Difficult return process, sent bridesmaid dresses back. This cost upwards of £10 to return the parcel. The dresses were sent to be stating 2kg on the label so when I put details in to return I put the exact same weight as they did paying £4 something for the return. I then received an email from the returns company to tell me the parcel was overweight and I needed to pay an extra £6+ fee before the item would be delivered to the TH returns depot. No acknowledgement email from TH when my parcel had arrived like I saw on the delivery tracker meaning I had to chase, the customer service team were lovely but they need to stop blaming their processes on being a small team, it’s wedding season and their dresses are promoted everywhere so it’s a poor excuse. Eventually got my refund and wouldn’t ever order again or recommend other bridal friends to order from here, too much hassle… the dresses were lovely quality but oh boy were they STATIC!

1 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Hollie, Thank you for this feedback. We are always reviewing how to improve our processes so appreciate your comments. So sorry we didn't meet your expectations on this occasion. Louie x

Oceniono na 5 z 5

Beautiful dresses at a great price and lovely customer service

I wore a beautiful th&th velvet bridesmaid’s dress for my friend’s winter wedding (it was my job to sort the dresses for the bridesmaids) after trying to find something lovely that worked on lots of different heights and body shapes we all fell in love with the th&th dresses, we went for different styles, in two different colours and they all looked beautiful in real life and in the photos, and all the bridesmaids were over the moon! There was a couple of interactions with the customer service and they were super helpful in their response both times. Once you’ve tried on a few bridesmaid’s dresses, you’ll notice the real quality of these dresses, they make you want to play dress-up long after the wedding!

3 listopada 2023
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much for such kind words. We hugely appreciate it! Louie x

Oceniono na 5 z 5

Amazing company!!

Th&Th is an amazing company. I recently bought my bridesmaid dresses from them and I am so pleased with the beautiful quality of the dresses. Although there was a minor issue with my order, the team delivered the best customer service, replying to my emails and rectifying the issue very quickly. A special shout out to Louie for your amazing customer service, you and the whole TH & TH team should be very proud. Thank you!!

27 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Lizzie, Thanks so much for taking the time to write this lovely review. Hugest thanks! All the love for your big day. Louie x

Oceniono na 5 z 5

Customer service responsive and helpful

Customer service was responsive and so helpful - got back to me within half a day to resolve my issue. The issue was entirely of my own making but they sorted it out with no fuss at all, very helpful. Oh and I should add their dresses are stunning in real life!

25 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you for your lovely review! Louie x

Oceniono na 5 z 5

So grateful for Th&TH!

TH&TH sent my bridesmaids down the aisle looking cool, fresh and chic - they were recommended by a friend and I’m so glad I listened. From top to bottom the experience was grand - from Katie’s great humour and knowledgeable recommendations to the deliveries with perfect fits for all. This element of the wedding planning was the easiest item to cross off of a very long list - I’m so grateful to the TH&TH team and cannot thank you enough!

1 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you so much Dorothy. We so appreciate you taking the time to write this lovely review. Louie x

Oceniono na 5 z 5

After shopping around for what felt…

After shopping around for what felt like months and receiving so many bad quality dresses from other online bridesmaid dress companies, I feel like I have found the holy grail of bridesmaid dresses. I cannot thank TH&TH enough for designing such beautiful dresses with quality to match. I’ve chosen Isla for my 8 bridesmaids and they are beyond stunning. Highly recommend these dresses for anyone who is looking for beautiful quality for their bridesmaids.

16 marca 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Hi Lauren, Thank you so much for leaving this lovely review. It means so much. Louie x

Oceniono na 5 z 5

Gorgeous dresses & lovely company to deal with

Gorgeous dresses that are incredible quality at a great price. I received lovely customer service from the lady I spoke with at th&th bridesmaids and honestly can't thank them enough for their help and advice.

23 lutego 2024
Opinia niezależna
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Odpowiedź od TH&TH Bridesmaids

Thank you Alex for taking the time to leave this lovely review xx

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