We bought a property a few days ago in Edinburgh and the previous owners I think that they never cleaned nothing in the last 20 years so we decide to contact Hello Service and thanks God we did it.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shaida and Zanko were absolutely amazing. They did a deep clean, oven, dishwasher, carpets, cupboards, windows, windowsills and radiators were all spotless. So happy with their work and they're absolu... Zobacz więcej
I was a little nervous having read some awful reviews about this company after I had booked them. However, my team (Christos and Ntemo) were excellent. They worked very hard and didn’t cut any corner... Zobacz więcej
Very disappointing experience. We booked a deep clean, while they cleaned the extractor hood it fell onto the hob, damaging both!!! but They refused to cover the wall repair required before the extr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Dane kontaktowe
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, Zjednoczone Królestwo
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 58% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service by Robert today
Team Ezekiel did a fantastic job on our 'end of tenancy' house clean.
Team Ezekiel did a fantastic job on our 'end of tenancy' house clean. This was a difficult and arduous clean but they were totally professional and left the house spotless. I would definitely recommend team Ezekiel.
Excellent clean!
Spectacular service from Abubakr at Hello cleaning service! I could not recommend it more!
End of Tenancy clean
We are very happy with how Nesh's Team got our flat end of tenancy cleaned, they managed to get everything done well and any details that were not done, were promptly cleaned when he was reviewing the clean with me. I would definitely use them again for any future cleaning tasks.
Great communication
Great communication, good clean/general service.
Robert did an amazing job
Robert did an amazing job. 10 star for this dude
Very reliable.
Very reliable.
So efficent and quick.
Great team.
Big thank you.
Very professional clean
Very professional clean. Job very well done by team John
Robert and Valerie from Tenancy Cleaning
Robert and Valerie from Tenancy cleaning did an exceptional job cleaning my late fathers apartment prior to completion on the sale They arrived on time and were very professional. The mirrors and windows were left sparkling with no smears and the neglected dirty oven and extractor fan were transformed. I couldnt believe it. All the other areas including the insides of cupboards were cleaned to a high standard. The company itself were very easy to deal with and sent helpful reminders. I would highly recommend this company and thank Robert and Valerie for their attention to detail

Odpowiedź od Tenancy.Cleaning

Odpowiedź od Tenancy.Cleaning
Avoid
End of tenancy cleaner arrived 2 hours early without notice whilst we were still moving the remainder of my stuff out.
He did a good job cleaning however, he completely damaged the carpet near the balcony. I sent a complaint and received an extremely long and unnecessary paragraph explaining that their video VS my picture of the current state of the carpet is not comparable (you can quite easily see the damage).
Someone from the complaints department, also tried to quote unrelated passages from the terms and conditions that didn’t help his argument that I have no actual evidence their cleaner messed up and kept reiterating that their cleaner did well other than the fact that they messed up the carpet, like that makes it okay.
Learnt my lesson, not booking with them ever again.
END OF TENANCY DEEP CLEAN
We had booked an end of tenancy clean which included a full deep clean of the property, a deep clean of the oven, hob and extractor fan, the dishwasher and deep clean of all carpets. Three lovely ladies arrived fully equipped and we honestly cannot believe how fantastic the end results are. The place is cleaner than when we first moved in. So professional and the level of expertise was fantastic.
If anyone is needing an end of tenancy clean please reach out to this company. You really won’t be disappointed.

Odpowiedź od Tenancy.Cleaning
Ali did a great job cleaning the flat
Ali did a great job cleaning the flat, I couldn’t recommend the cleaning services enough. He also sent updated photos after the clean had taken place which gave me a peace of mind that the work had been completed to a high standard.
Very easy to book, high standard
Very easy to book. I changed my quote around a couple of times and that was seamless. They managed to send someone with less than 24 hours notice. Ali was great, very high standard of cleaning.

Odpowiedź od Tenancy.Cleaning
Ali and the team did an amazing end of…
Ali and the team did an amazing end of tenancy clean. Thank you so much.

Odpowiedź od Tenancy.Cleaning
Horrible Experience, Incompetent
Horrible, pathetic service.
They didn't even clean basic items
Floor skirtings are full of dust,
Bathroom shower was not descaled
Basic mopping and vacuuming was not done - Food particles on the floor
Kitchen shelves were left with food
Kitchen walls left oily
Chimney was left oily (additional paid)
Lamp shades were left with cob webs
Cobs webs in ceilings
Radiators not cleaned
I mean what not?! . Don't waste money and time with these people
If there was a star below one I will give that.
Daniel and Alessandra have madre a…
Daniel and Alessandra have madre a great work.

Odpowiedź od Tenancy.Cleaning
Perfect Job at economical rate
Perfect Job at economical rate
My tenany cleaning was done by Ali's team and it is at its best! I would recomment them for sure.

Odpowiedź od Tenancy.Cleaning
The worst experience ever
The worst experience ever! Our flat was not clean, the building company rejected our tenancy end of clean due to so so many errors and they wouldn't do anything to help remedy the issue. We raised thorough, legitimate and details issues to do with dirt and dust and the response was unhelpful. Do not work with them.
0 stars
If i could leave less than star i would. the flat is unclean and rejected by our company meaning we need to pay all over again for remedial cleaning so the company said cleaning 'dust, cobwebs, dirty floors,drip marks and smears' is beyond their scope of work. the wost experience ever - don't waste your money unless you want to get charged all over again while Mas has the worst customer service of anyone i have dealt with,
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







