Tenancy.Cleaning Recenzje 

1583
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We bought a property a few days ago in Edinburgh and the previous owners I think that they never cleaned nothing in the last 20 years so we decide to contact Hello Service and thanks God we did it.... Zobacz więcej

Oceniono na 5 z 5

Shaida and Zanko were absolutely amazing. They did a deep clean, oven, dishwasher, carpets, cupboards, windows, windowsills and radiators were all spotless. So happy with their work and they're absolu... Zobacz więcej

Oceniono na 5 z 5

I was a little nervous having read some awful reviews about this company after I had booked them. However, my team (Christos and Ntemo) were excellent. They worked very hard and didn’t cut any corner... Zobacz więcej

Oceniono na 1 z 5

Very disappointing experience. We booked a deep clean, while they cleaned the extractor hood it fell onto the hob, damaging both!!! but They refused to cover the wall repair required before the extr... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługa sprzątania

Napisane przez firmę

Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 58% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(1583)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 478

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Professional service

Thank you Ali and team for the wonderful and professional end of tenancy cleaning of our flat.

20 lipca 2026
Opinia niezależna
Logo Tenancy.Cleaning

Odpowiedź od Tenancy.Cleaning

Thank you so much for your lovely feedback! We’re delighted to hear that Ali and the team provided a wonderful and professional end-of-tenancy clean for your flat.

We’ll be sure to pass your kind words on to Ali and the team. Thank you for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

Oceniono na 1 z 5

Cleaner cancelled about 10 minutes…

Cleaner cancelled about 10 minutes before arrival time.

Was told I hadn’t paid so a refund didn’t need to be issued. I had paid. Although they have stated the refund is being processed it has now been 4 days and no refund in my account. Wouldn’t recommend.

24 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Not good enough

Christos Ntemo Team have done an amazing job. They have made the whole house cleaner than when we started our tenancy. Punctual and very good with my 7 year old with answering all of his questions.

Edit : now that I've had time to go over the property the job is nowhere near good enough specially added blinds to the quote and paid extra for each one and none have been done, cobwebs still there and appliances not cleaned, splashback not cleaned radiators not wiped extractors in bathrooms not touched. I was rushed around to see what they wanted me to see. And then given a link to leave a 5 star review and told i need to leave a 5 star review and they need a screen shot. A 3rd of the deposit was paid for the clean and I will be lucky to get any back unless I re-clean.

28 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Very good experience

Good experience! Easy to arrange and arrived on time. Robert and his team worked very quickly and flat was in excellent condition when they left! Thank you.

28 lipca 2026
Opinia niezależna
Logo Tenancy.Cleaning

Odpowiedź od Tenancy.Cleaning

Thank you for your lovely feedback! We’re delighted to hear that everything was easy to arrange, Robert and his team arrived on time, and they worked so efficiently to leave your flat in excellent condition.

We’ll be sure to pass your kind words on to Robert and the team. Thank you for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

Oceniono na 5 z 5

Hard working team

Christos and his colleague arrived promptly and cleaned the house well. They were both polite and helpful.

20 lipca 2026
Opinia niezależna
Logo Tenancy.Cleaning

Odpowiedź od Tenancy.Cleaning

Thank you for your kind feedback! We’re pleased to hear that Christos and his colleague arrived promptly and did a great job cleaning the house.

It’s wonderful to know they were also polite and helpful throughout the service. We’ll be sure to pass your lovely comments on to them.

The Tenancy Cleaning Support team

Oceniono na 1 z 5

Unfortunately I opted for an end of…

Unfortunately I opted for an end of tenancy clean, this wasn’t to the optimum professional standard by any chance and by the time the landlord reviewed it, I still had to pay additional charges for a professional cleaner as lots of windows, worktops and sockets were still left uncleaned. The carpet also didn’t look professional cleaned by any means. I wont be recommending this service at all!

30 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Great

Great, friendly service. Very thorough and efficient - flat never looked cleaner! Would recommend!!

24 lipca 2026
Opinia niezależna
Logo Tenancy.Cleaning

Odpowiedź od Tenancy.Cleaning

hank you so much for your fantastic feedback! We’re delighted to hear that you received friendly, thorough and efficient service, and that your flat was left looking cleaner than ever.

We really appreciate your recommendation and are so pleased you were happy with the result. Thank you for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

Oceniono na 5 z 5

Efficient and thorough end-of tenancy…

Efficient and thorough end-of tenancy clean. Two cleaners came & I am very happy with the job! Annoyingly, we had to pay extra for the hob & fridge to be cleaned as I did not realise these were ‘appliances’, but I think that’s my wrong-doing. Definitely recommend this company.

23 lipca 2026
Opinia niezależna
Logo Tenancy.Cleaning

Odpowiedź od Tenancy.Cleaning

Thank you for your detailed feedback! We’re delighted to hear that the two cleaners provided an efficient and thorough end-of-tenancy clean and that you were very happy with the result.

We also appreciate you highlighting the appliance pricing. We understand how the terminology can sometimes be unclear, so your feedback is helpful and will be taken into consideration as we continue to make our booking information as clear as possible.

Thank you for recommending Tenancy Cleaning — it means a lot to us!

The Tenancy Cleaning Support team

Oceniono na 5 z 5

10000/10

Ali and his team were absolutely brilliant. The flat is spotless, the job is perfect. In addition, they were really kind people who went above and beyond for the job. Would book again and again and again!

23 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

The job was fantastic

The job was fantastic. They really went the extra mile for me. I was truly amazed at how sparkling the oven was, way beyond my expectations.
I have no hesitation in recommending them.

22 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Cleaner Abubakr Ismael

Cleaner Abubakr Ismael
Arrived on time,
Very please with overall cleaning standard,
Most impressed with cleaning of oven which had some heavy stains,

Would highly recommend

17 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

I paid £710 for an end-of-tenancy…

I paid £710 for an end-of-tenancy clean. My landlord’s independent checkout identified numerous cleaning issues including the dishwasher filter, dust, dog hair and further carpet cleaning. When I complained, the company declined to investigate because my complaint was outside their guarantee period, despite me only becoming aware of the alleged issues after the independent checkout.

23 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service!

Very easy to book, and any queries were dealt with quickly and efficiently. The team Lloyd and Ben arrived early at my property. They did an excellent job on a flat that was left in a terrible state by my tenant. By the time they had finished, it felt like a new place. Very happy with the overall experience and wouldn’t hesitate in recommending them

11 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Had a great end of tenancy cleaning…

Had a great end of tenancy cleaning experience with Tenancy.Cleaning for our 3 story midterrace + converted basement in Altrincham. Quotes given were competitive and easy to book and make payment online ahead of the clean.

Abubakr came right on time, helped us add things we left off on the clean and got started right away. A good 5 hours later the two cleaners did a great job and left the place spotless.

7 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Ali have Salmon have done a great job…

Ali have Salmon have done a great job in cleaning my flat.
the bathrooms are sparkling clean and the oven is shiny like new.The curtains have been steam cleaned and all surfaces left spotless.
They are a really great team, and I can certainly recommend them. Thank you Ali and Salmon

13 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Late and unprofessional

They were late by more than an hour without a single apology from cleaners themselves.
I called them so many times with office and leader of cleaners and never gave me time estimate. When they finally arrived, not even apology but an attitude. One of the cleaner was eating a sandwich as she entered the flat.
Two other men were nice but this woman had an attitude repeatedly saying it was hard to find the flat and not an ounce of feeling bad for being late. maybe get out of your car and search when I was already looking outside or arrive on time.
Haven’t even saw the results yet but I’m fuming already from this unprofessional behaviour that initially made me thought it was a scam.

12 lipca 2026
Opinia niezależna

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