Tenancy.Cleaning Recenzje 

1501
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Shaida and Zanko provided a superb service via Tenancy.Cleaning. They were very punctual, cleaned my property thoroughly and treated it professionally and with respect. They were good communicators a... Zobacz więcej

Oceniono na 1 z 5

If i could leave less than star i would. the flat is unclean and rejected by our company meaning we need to pay all over again for remedial cleaning so the company said cleaning 'dust, cobwebs, dirty... Zobacz więcej

Oceniono na 5 z 5

Would highly recommend Tenancy Clean. I was hesitant about booking as it wasn't a local firm, but I had left it very late to organise a clean for our new house. The phone was answered quickly, they co... Zobacz więcej

Oceniono na 5 z 5

Brilliant service. I booked a full end of tenancy clean and was booked in within 2 days. Abubakr Ismahil came and he and his colleague spent all day thoroughly cleaning my property that the last tenan... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa sprzątania

Napisane przez firmę

Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 57% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(1501)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 458

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Robert and Valerie from Tenancy Cleaning

Robert and Valerie from Tenancy cleaning did an exceptional job cleaning my late fathers apartment prior to completion on the sale They arrived on time and were very professional. The mirrors and windows were left sparkling with no smears and the neglected dirty oven and extractor fan were transformed. I couldnt believe it. All the other areas including the insides of cupboards were cleaned to a high standard. The company itself were very easy to deal with and sent helpful reminders. I would highly recommend this company and thank Robert and Valerie for their attention to detail

10 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Good job

They done a tremendous and thorough job - would recommend!

6 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Avoid

End of tenancy cleaner arrived 2 hours early without notice whilst we were still moving the remainder of my stuff out.

He did a good job cleaning however, he completely damaged the carpet near the balcony. I sent a complaint and received an extremely long and unnecessary paragraph explaining that their video VS my picture of the current state of the carpet is not comparable (you can quite easily see the damage).

Someone from the complaints department, also tried to quote unrelated passages from the terms and conditions that didn’t help his argument that I have no actual evidence their cleaner messed up and kept reiterating that their cleaner did well other than the fact that they messed up the carpet, like that makes it okay.

Learnt my lesson, not booking with them ever again.

17 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

END OF TENANCY DEEP CLEAN

We had booked an end of tenancy clean which included a full deep clean of the property, a deep clean of the oven, hob and extractor fan, the dishwasher and deep clean of all carpets. Three lovely ladies arrived fully equipped and we honestly cannot believe how fantastic the end results are. The place is cleaner than when we first moved in. So professional and the level of expertise was fantastic.
If anyone is needing an end of tenancy clean please reach out to this company. You really won’t be disappointed.

3 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Guarantee admitted in writing, never honored

Guarantee admitted in writing, then never honoured. Paid £1,500 for an end-of-tenancy clean (invoice #17898); the quote was at the high end but we proceeded partly on the strength of the advertised re-clean guarantee. The agent’s check-out flagged eight residual items. I claimed the guarantee within their 7-day window and their reply confirmed in writing that the booking was covered. The check-out report, clerk’s photographs and agent’s photographs were all provided the same day, with access confirmed. No visit was ever scheduled. Instead: a request to resubmit everything through a complaints form, a promise of a full response “by close of business today,” then silence. We are now arranging another company to finish the flagged items at our own cost.

24 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible Experience, Incompetent

Horrible, pathetic service.
They didn't even clean basic items
Floor skirtings are full of dust,
Bathroom shower was not descaled
Basic mopping and vacuuming was not done - Food particles on the floor
Kitchen shelves were left with food
Kitchen walls left oily
Chimney was left oily (additional paid)
Lamp shades were left with cob webs
Cobs webs in ceilings
Radiators not cleaned

I mean what not?! . Don't waste money and time with these people

If there was a star below one I will give that.

1 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

The worst experience ever

The worst experience ever! Our flat was not clean, the building company rejected our tenancy end of clean due to so so many errors and they wouldn't do anything to help remedy the issue. We raised thorough, legitimate and details issues to do with dirt and dust and the response was unhelpful. Do not work with them.

24 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

0 stars

If i could leave less than star i would. the flat is unclean and rejected by our company meaning we need to pay all over again for remedial cleaning so the company said cleaning 'dust, cobwebs, dirty floors,drip marks and smears' is beyond their scope of work. the wost experience ever - don't waste your money unless you want to get charged all over again while Mas has the worst customer service of anyone i have dealt with,

24 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Cleaner cancelled about 10 minutes…

Cleaner cancelled about 10 minutes before arrival time.

Was told I hadn’t paid so a refund didn’t need to be issued. I had paid. Although they have stated the refund is being processed it has now been 4 days and no refund in my account. Wouldn’t recommend.

24 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Not good enough

Christos Ntemo Team have done an amazing job. They have made the whole house cleaner than when we started our tenancy. Punctual and very good with my 7 year old with answering all of his questions.

Edit : now that I've had time to go over the property the job is nowhere near good enough specially added blinds to the quote and paid extra for each one and none have been done, cobwebs still there and appliances not cleaned, splashback not cleaned radiators not wiped extractors in bathrooms not touched. I was rushed around to see what they wanted me to see. And then given a link to leave a 5 star review and told i need to leave a 5 star review and they need a screen shot. A 3rd of the deposit was paid for the clean and I will be lucky to get any back unless I re-clean.

28 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Very good experience

Good experience! Easy to arrange and arrived on time. Robert and his team worked very quickly and flat was in excellent condition when they left! Thank you.

28 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Hard working team

Christos and his colleague arrived promptly and cleaned the house well. They were both polite and helpful.

20 lipca 2026
Opinia niezależna

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