Teamson Recenzje 

382
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I purchased a fountain with lights. After about 6 weeks , one of the LEDs went out. I contacted Teamson and was surprised and delighted by their prompt positive corrective action. A new LED was dispat... Zobacz więcej

Oceniono na 5 z 5

I purchased a water fountain on Amazon. There are mesh screens covering the bowls to prevent twigs, leaves, etc from entering them. I had one of the screens break. Customer service was very responsiv... Zobacz więcej

Oceniono na 5 z 5

I bought a red urn-style fountain with LED lights. It worked well at first, but stopped working at all within 2 weeks. Teamson customer service was very responsive to my disappointment with their pro... Zobacz więcej

Oceniono na 5 z 5

teamson was quick, efficient, kind and helpful and pleasant to work with! i explained i had accidentally broken the top to our new garden fountain and they graciously are replacing it free of charge.... Zobacz więcej

Informacje dotyczące firmy

  1. Producent mebli

Napisane przez firmę

Our mission at Teamson is to become the leading provider of toys, lifestyle furniture and accessories by offering exceptional value and stylish products. We continuously strive to surpass your expectations by creating quality pieces that are both innovative and attractive. Our ultimate mission is to be by your side for years to come.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

382 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(382)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 76

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The customer service was awesome

The customer service was awesome. Answered my email right away ; kept in contact with me and sent me a replacement part. This is a gift for my granddaughter and I can’t wait for her to play with it. Thank you so much !!

16 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Very Fast, Easy, and Friendly Customer Service

Very fast, easy, and friendly customer service. They provide replacement parts for their fountains under warranty. This sort of great customer service helps reduce the amount of consumerism. Overall loved this company's product and service.

5 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Fountain Repair

I needed to repair a fountain that I purchased a few years ago. The Teamson staff were very helpful in identifying the correct part. I ordered the part and USPS lost it. I contacted the company and they said they would replace the part but there were no replacements in stock and would not be until the spring. They went out of their way to find a set somewhere in their warehouse and shipped out. I really appreciate the good customer service.

15 października 2024
Opinia niezależna
Oceniono na 2 z 5

Dolls leg came off first day as my…

Dolls leg came off first day as my granddaughter tried to have her sit( put her in seated position)

30 października 2024
Logo Teamson

Odpowiedź od Teamson

We're very sorry to hear of the defect. Please contact us at support@teamson.com if you'd like to return the product for a refund or a full replacement.

Oceniono na 5 z 5

So Helpful!

When I moved I lost a part to my lamp and could not find a replacement anywhere. I contacted Teamson’s customer service and had the part in a week!

7 listopada 2024
Opinia niezależna
Oceniono na 3 z 5

Fountain was delivered severely damaged

Through the process of delivery. My package was severely damaged. So much so my fountain was exposed and crushed/crumbled through the plastic with missing parts and stereo foam was broken up throughout the package (seeping out). Nevertheless, Teamson was quick to provide a refund and unfortunately my new spa won’t have a fountain on the day of my grand opening.

This experience was not Teamsons fault UPS came to pick up the damage package the very next day. My camera picked up the damaged box being placed at my front door positioned to hide the huge whole.

Again, I would definitely purchase from them again. It was not their fault shipping was quick.

28 października 2024
Logo Teamson

Odpowiedź od Teamson

Thank you very much for sharing your experience with us. Shipping damages do occur from time to time, and while we're unable to provide a full replacement at the time due to the fountain being out of stock, we're happy to hear you're satisfied with the resolution we're able to provide on your case. Thank you once more for being a valued customer.

Oceniono na 5 z 5

Great service

I received a quick response to my problem and the issue was resolved in just a few days with no hassles.

28 października 2024
Opinia niezależna
Oceniono na 5 z 5

I had an issue with a purchased lamp…

I had an issue with a purchased lamp and while the third party company which sold me the lamp could not do anything, TEAMSON did everything in their power to understand the situation and provide the replacement parts that would fix it. I 100% recommend doing business with them.

21 października 2024
Opinia niezależna
Oceniono na 5 z 5

Outstanding customer service

I recently purchased a Teamson fountain that a local garden center had used on a shelf (non-operational) as a display model. Upon inspection, the pump was missing. No biggie, I bought a new pump, but realized when I got home that the fountain required wiring that the new pump doesn't have and can't accommodate. I contacted Teamson and received a same-day reply. They sent out the missing pump free of charge with a very quick turnaround, with excellent correspondence every step of the way. I couldn't be happier with my new garden fountain or their service. This is a company that cares about their customers. Well done, and many thanks to you!

30 września 2024
Opinia niezależna
Oceniono na 5 z 5

Quality Product and Outstanding Customer Service.

Spinner arrived with a defective solar light. Teamson not only replaced the light, but also sent me a free pole extension after inquiring what would be the cost of purchasing an extra extension to increase the height of the spinner. Again, Teamson did not charge me. They included it along with a new replacement light. They responded quickly and courteously to my emails. I can't say enough about the superb customer service of this company. I will definitely do business with them again. Thanks Teamson.

17 września 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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