I purchased a fountain with lights. After about 6 weeks , one of the LEDs went out. I contacted Teamson and was surprised and delighted by their prompt positive corrective action. A new LED was dispat... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased a water fountain on Amazon. There are mesh screens covering the bowls to prevent twigs, leaves, etc from entering them. I had one of the screens break. Customer service was very responsiv... Zobacz więcej
I bought a red urn-style fountain with LED lights. It worked well at first, but stopped working at all within 2 weeks. Teamson customer service was very responsive to my disappointment with their pro... Zobacz więcej
teamson was quick, efficient, kind and helpful and pleasant to work with! i explained i had accidentally broken the top to our new garden fountain and they graciously are replacing it free of charge.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Our mission at Teamson is to become the leading provider of toys, lifestyle furniture and accessories by offering exceptional value and stylish products. We continuously strive to surpass your expectations by creating quality pieces that are both innovative and attractive. Our ultimate mission is to be by your side for years to come.
Dane kontaktowe
668 Pine Aire Drive, 11706, Bay Shore, Stany Zjednoczone
- 800-935-3959
- support@teamson.com
- teamson.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Easy problem resolution
Easy problem resolution, very helpful and responsive. Thanks so much!
Good job!
The items were exactly what I expected and they arrived promptly!!
My only “complaint” is that they cost more than if I ordered from Amazon.
Excellent customer support
The customer support was excellent. They responded to my needs in a very timely manner. I needed 2 parts and they were very efficient in shipping them to me quickly.
Quick response and shipment of a missing part
My order of 4 Tier Cascading Bowl Solar Fountain (RJ-23062N) through Amazon came with a missing adapter piece at the end of tubing. I emailed to Teamson's support team explaining the situation with photos. To my surprise, I got email response back almost immediately. Even though it has been more than 30 days (passed warranty time), the Teamson's Customer Care mailed me the adaptor piece within days. I am very happy with the support I received in timely and courteous manner.
Excellent service
Company website was easy to navigate.. found the product I needed very quickly.. had no difficulty ordering and it was delivered very fast.. definitely recommend this company
Ordered a water feature different one supplied
Ordered a water feature for s new garden design. It was exactly what
The design needed.It arrived but to our utter dismay it was nothing.like we ordered in fact it was not only a completely different design also solar powered ot mains electric which was vital to the design of garden.terrible service and no one to speak to try again to get correct product.now been returned.never use them again and we were going to.

Odpowiedź od Teamson
Cabinet Purchase, Excellent Service
We recently purchased a bathroom cabinet. Some of the directions were hard to understand as there were illustrations but nothing in writing. We called Teamson and was given outstanding guidance from Peter. He was absolutely amazing. Great service and we love our cabinet.
My parts ordering experience with Teamson
The Teamson team answered my emails right away,they guided me through the process of finding the right replacement parts and shipped my parts in a timely manner they arrived well packaged and were exactly what I needed and fit perfectly
Very prompt response to my question and…
Very prompt response to my question and was very thorough.
The company amazed me with the rapid…
The company amazed me with the rapid response to my email regarding a missing piece to the fountain that we purchased. It took about 10 days from the date of my email for me to receive the part. The fountain itself is beautiful and a wonderful addition to our patio
Love-Love- My Sophia Doll
My doll was delivered in a timely manner. She was just perfect and great quality for the money. She compares to the more expensive 18in dolls and was able to get her with red hair and blue eyes. I will continue my business with this company.
Ordered replacement screens for a…
Ordered replacement screens for a fountain I've had for years, great communication, quick shipment and exactly what I needed. Thank you!
Olivia's World Polka Dots Deluxe Stroller
Great product and awesome customer service!
They arrived on time,and look great.
Teamson was easy to deal with and the…
Teamson was easy to deal with and the p[roduct was well designed and built. assembly was easy Dave B
Charlotte at teamson!
I ordered through the range and I needed to return item as it was faulty, the range weren't helpful at all but I spoke to a lovely girl called Charlotte at Teamson who was so incredibly helpful and kind. She sorted my issue for the me really quickly and arranged collection for the faulty item the next day.
Thank you again Charlotte for helping and going above and beyond :)
Wonderful Customer Service
Hello Teamson Team,
I cannot begin to tell you what a pleasure it has been to work with you on my issue. I want to thank you for your prompt responses to my repeated emails. In addition, I want to thank you for being so accommodating over what is such a small piece that needed to be replaced. I absolutely love this lamp and I was fearful that I would not be able to use it again. I bought the rose gold arc dome lamp originally through Wayfair but I wanted to also share that I am on your website shopping right now for other items that I need for my new house. Your home brooklyn sideboard will be perfect for my living room.
Thank you again for the wonderful service and you have made me a customer for life.
Kindest regards,
JJ
Utica
Great customer service
Great customer service. There was damage to two areas of the side table I ordered, and they sent replacement parts right away. The shipping was fast for both the initial and the replacement order. And the final table is very nice for veneer/assembly required type furniture.
excellent outdoor fountain
excellent outdoor fountain; had to replace a part on a fountain sent by Amazon about a year and and a half ago and the customer service was excellent; his fountain was shipped and received as promised
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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