my mother had 2 falls outside the home - 1 at GP surgery another in the rain -and her alarm didn't activate. my mother told taking care and was told a manager would get back to her 2 weeks ago. This... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Phoned to order the personal alarm watch for my mother Rebecca was really nice and helpful in the phone. My only concern is I see its evri thats being used to deliver the parcel and I've had some bad... Zobacz więcej
Reakcja na opinię
Allison was very helpful and explained everything regarding the fall alarm. I felt that having the 30 day money pay guarantee takes the pressure of trying a new device for my mother. It will give us,... Zobacz więcej
Reakcja na opinię
I’ve had very bad hearing for years I have changed to a new supplier now I can hear things I haven’t heard for ages which is great a good investment I am nearly ninety My wife has died recently... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- również w kategorii:
- Agencja pomocy domowej
- Domowa opieka medyczna
- Opieka nad osobami starszymi
- Ostry dyżur
- Pomoc w domu
Napisane przez firmę
Taking Care has been providing personal alarm services for more than 30 years. We've supported over ¼ million people and their families with personal alarms and are a Trading Standards Approved personal alarm company.
Providing peace of mind and security
Napisane przez firmę
- We're proud of the service we provide
- We love it when our customers recommend us because that means they are happy with our service. That's why we offer a recommend a friend scheme that benefits you and the person you refer. It's our way of saying thank you.
- TSA certified member organisation
- We are members of the Telecare Services Association and our services undergo an annual stringent TSA audit. We handle over 1 million calls a year and helped over ¼ million people and their families, supporting customers and their families across the UK. We have been helping people live independently for over 30 years. Our emergency resolution team are chosen for their caring nature and are proud of the service they provide to our customers and families.
Free delivery
With a no quibble, 30 day money back guarantee
There are no delivery charges, complicated requirements or hidden costs with our personal alarm services.
Dane kontaktowe
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Zjednoczone Królestwo
- 0800 085 7371
- enquiries@taking.care
- taking.care
Free delivery
4,5
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Taking Care
We're glad to be able to provide an excellent service - thank you for sharing your experience.
Simple and straightforward instructions…
Simple and straightforward instructions made the whole expect relaxing and easy to.follow.
28 sierpnia 2026
Odpowiedź od Taking Care
Hi Barbara,
We're glad to hear the setup process was simple to follow - thank you for sharing!
Odpowiedź od Taking Care
Hi Vivien,
We're glad to hear the setup process has been quick and easy - thank you for sharing your positive experience.
Personal alarm
Personal alarm. Very pleased so far hopefully will give me peace of mind
3 września 2026
Odpowiedź od Taking Care
Hi Doreen,
We're glad to hear that you're pleased with the service, and we hope you'll get peace of mind from the alarm.
Easy to install and quick response
3 września 2026
Odpowiedź od Taking Care
We're glad to hear about your positive experience so far!
An excellent company to deal with
The young lady I spoke to was very polite and explained everything I needed to know, it was so easy to make my order and delivery was so quick.
7 września 2026
Odpowiedź od Taking Care
Hi Lennie,
We're glad to hear about your positive experience! Thank you for sharing.
Digital Fall Alarm
I arranged this for my Mum, and the lady called Ros at Taking Care was very helpful and knew which type of device would suit my mother. The Digital Fall Alarm arrived within a couple of days of ordering, and was very easy to set up.
She is very pleased, and it has given her peace of mind knowing that should she fall that help will be on hand.
Thank you once again for your help.
1 września 2026
Odpowiedź od Taking Care
Hi Yvonne,
We're glad to hear the positive feedback, and that we're able to provide peace of mind. We'll pass on the kind words to Ros.
Hello I was very happy with the service…
Hello I was very happy with the service I had today toni was very helpful in guiding me through all the options it made the process of choosing a personal alarm easy. Thanks very much James gill
14 września 2026
Opinia niezależna
Odpowiedź od Taking Care
We're glad to hear the positive feedback - we'll pass on the kind words to Toni!
Clear instructions
Clear instructions, no sales pressure to buy other equipment, a pleasure to speak to over the phone.l would recommend your service.
.
4 września 2026
Odpowiedź od Taking Care
Hi Edith,
Thank you for the recommendation! We're glad to hear the positive feedback.
It was all speedy and efficient
It was all speedy and efficient, very happy. Especially set up - really easy!
9 września 2026
Opinia niezależna
Odpowiedź od Taking Care
Hi Lucy,
We're glad to hear about your positive and efficient experience!
Go Anywhere pendant
Had researched a lot of suppliers before deciding to go with Taking Care. Had a nice surprise on day of ordering to find an offer saving £50 on normal £70 charge - result! Was easy to complete information about person alarm is for as well as adding emergency contacts. Setting up alarm seemed a bit confusing to start with but by following each step as laid out in the booklet all went well. Staff answering the set up calls were polite and helpful. Ordered on Saturday and arrived on Tuesday - tracking info shared at all stages. User being discharged from hospital today so will see how it works over next few weeks. All in all, good experience and would recommend to others
5 września 2026
Odpowiedź od Taking Care
Hi Marie,
Thank you for taking the time to share your positive experience so far! We're grateful for your recommendation.
I have just ordered a pendant which…
I have just ordered a pendant which covers the UK. I am due to receive it this week so looking forward to feeling safe.
Thankyou to Sarah for being so helpful on the phone and talking me through everything.
14 września 2026
Opinia niezależna
Odpowiedź od Taking Care
Thank you for your kind words - we'll pass them on to Sarah!
Friendly and helpful
From start to finish the team were friendly and helpful especially since with the set up process.
1 września 2026
Odpowiedź od Taking Care
Thank you for sharing - we're glad to hear about the friendly help you received with the set up process.
Quick simple professional and friendly
28 sierpnia 2026
Odpowiedź od Taking Care
Hi Alexander,
Thank you for taking the time to share your positive experience!
Excellent service
Excellent service, and extremely polite and helpful staff to see me through the setup stage.
Thankyou
1 września 2026
Odpowiedź od Taking Care
We're glad for the positive feedback - thank you!
-Charlie
Great service & prompt delivery
Great service & prompt delivery, installation was easy and instructions were very good.
13 września 2026
Opinia niezależna
Odpowiedź od Taking Care
Hi Vannessa,
We're glad to hear about your positive experience so far - thank you for sharing!
-Charlie
I have not received any information…
I have not received any information from a personal advisor as yet, so our alarm is not connected as yet
4 września 2026
Odpowiedź od Taking Care
Hi Gillian,
The alarm is designed for self-installation. If you require assistance during the setup process, please contact our Customer Services department on 0800 012 1321. Lines are open 9-5pm Monday-Friday.
-Charlie
every body was very helpful courteous…
every body was very helpful courteous and patient. even your virtual assistants. i am as thick as two short planks but did manage in the end to get the wiring right. many thanks and hoping that we never have call to use your service for real.
1 września 2026
Odpowiedź od Taking Care
Hi Peter,
We're glad to hear you managed to get everything setup in the end! We hope to continue to provide peace of mind.
-Charlie
The wifi is not very good at my…
The wifi is not very good at my bungalow so difficult to say much
3 września 2026
Odpowiedź od Taking Care
Hi Rosemary,
Our alarms do not use WiFi. They use a multi-network 4G SIM card system instead.
If you are experiencing ongoing connection issues with our alarm, please contact our Customer Services team at 0800 012 1321, available 9-5pm Monday-Friday, for technical assistance.
-Charlie
Excellent service
Phoned Taking Care for information about the alarm and spoke to Sarah who explained everything very clearly. She was very helpful and lovely to speak with. The alarm arrived within a few days, as promised and was easy to set up. The service was excellent.
4 września 2026
Odpowiedź od Taking Care
Hi Debbie,
Thank you for the positive feedback! We'll pass on your kind words to Sarah.
-Charlie
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.