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Taking Care Recenzje 

3830
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

my mother had 2 falls outside the home - 1 at GP surgery another in the rain -and her alarm didn't activate. my mother told taking care and was told a manager would get back to her 2 weeks ago. This... Zobacz więcej

Oceniono na 5 z 5

Phoned to order the personal alarm watch for my mother Rebecca was really nice and helpful in the phone. My only concern is I see its evri thats being used to deliver the parcel and I've had some bad... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Allison was very helpful and explained everything regarding the fall alarm. I felt that having the 30 day money pay guarantee takes the pressure of trying a new device for my mother. It will give us,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve had very bad hearing for years I have changed to a new supplier now I can hear things I haven’t heard for ages which is great a good investment I am nearly ninety My wife has died recently... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością
  2. również w kategorii:
  3. Agencja pomocy domowej
  4. Domowa opieka medyczna
  5. Opieka nad osobami starszymi
  6. Ostry dyżur
  7. Pomoc w domu

Napisane przez firmę

Taking Care has been providing personal alarm services for more than 30 years. We've supported over ¼ million people and their families with personal alarms and are a Trading Standards Approved personal alarm company.

Providing peace of mind and security

Napisane przez firmę

We're proud of the service we provide
We love it when our customers recommend us because that means they are happy with our service. That's why we offer a recommend a friend scheme that benefits you and the person you refer. It's our way of saying thank you.
TSA certified member organisation
We are members of the Telecare Services Association and our services undergo an annual stringent TSA audit. We handle over 1 million calls a year and helped over ¼ million people and their families, supporting customers and their families across the UK. We have been helping people live independently for over 30 years. Our emergency resolution team are chosen for their caring nature and are proud of the service they provide to our customers and families.

Free delivery

With a no quibble, 30 day money back guarantee

There are no delivery charges, complicated requirements or hidden costs with our personal alarm services.

Dane kontaktowe

Free delivery

Free next working day delivery with all personal alarms

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(3830)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 878

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

My mum fell and the watch didn’t work

My mum fell and the watch didn’t work. I’ve contacted customer service twice and had no response. Starting to feel like this is a scam!

7 września 2026
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Odpowiedź od Taking Care

We are concerned to hear this - our Customer Services team have contacted you to discuss this further.

Oceniono na 5 z 5

You never know when you need help!

Recommend by a friend as I live on my own and her mother has the same system.
Great help from Rebecca who talked me through everything I needed to know, very easy and stress free. Easy to set up, booklet of instructions and set up process via the main control/receiver unit. A great
and neat system, highly recommended.
Glad to say I haven't needed to use it as but know it's there if I need it..

8 września 2026
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Odpowiedź od Taking Care

Thank you for your recommendation - we're glad to be able to provide peace of mind. We'll pass on your kind words to Rebecca.

Oceniono na 4 z 5

Personal Alarm

Satisfied so far lady on the phone was helpful

7 września 2026
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Odpowiedź od Taking Care

We're glad to hear you're satisfied with the service so far - thank you for sharing your positive experience!

Oceniono na 5 z 5

I was looking for a fall watch for my…

I was looking for a fall watch for my mum and spoke with Kiera Gilbert. She was amazing—so patient, kind and helpful. She took the time to explain everything clearly and answer all my questions, which made the whole experience much easier. Thank you, Kiera, for helping me feel more confident about choosing something for Mum.

18 września 2026
Opinia niezależna
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Odpowiedź od Taking Care

We're so glad to hear about your positive experience with Kiera, and we'll pass your kind words on to her!

Oceniono na 5 z 5

Able to switch as needed from an electronic assistant to a very helpful person

Able to switch as needed from an electronic assistant to a customer service person. Very helpful. Rebecca spoke clearly, repeating as necessary (I have poor hearing). All queries resolved. My personal alarm watch now fully set up and daughter able to monitor me through Friends & Family app.

17 września 2026
Opinia niezależna
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Odpowiedź od Taking Care

We're glad to hear that the setup has been friendly and efficient, and we look forward to providing peace of mind. We'll pass on the kind words to Rebecca.

Oceniono na 5 z 5

Great service!

Kiera was very helpful, friendly and explained everything in minute detail. It was a pleasure to deal with her.

18 września 2026
Opinia niezależna
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Odpowiedź od Taking Care

Thank you for sharing your positive experience - we'll pass on the kind words to Kiera!

Oceniono na 1 z 5

Delivery.not.got.it

3 września 2026
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Odpowiedź od Taking Care

Thank you for reaching out in regards to your delayed delivery. We understand the frustrations this must have caused - but are glad to hear the alarm is now with you.

Oceniono na 5 z 5

Staff most helpful

Only had a few days, but does everything it claims too. Didn't find it too difficult to set up and when I contacted the call centre they answered within 30 seconds and were most helpful.

18 września 2026
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Odpowiedź od Taking Care

We're glad to hear about your positive experience so far - especially our helpful staff. Thank you for sharing.

Oceniono na 5 z 5

Sarah in the sales team was EXCELLENT!

Sarah in the sales team was exceptionally helpful. She gave great advice and guidance, guiding me in choosing the most appropriate service at the most affordable cost.

17 września 2026
Opinia niezależna
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Odpowiedź od Taking Care

Hi Jim,
Thank you for the kind words - we'll pass them on to Sarah!

Oceniono na 5 z 5

Good customer service

Good customer service - phoned to ask for advice and ordered over the phone rather than on line. Item arrived promptly and instructions easy to follow.

2 września 2026
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Odpowiedź od Taking Care

Hi Anita,
We're glad to hear about your positive experience with our team and service - thank you for sharing!

Oceniono na 4 z 5

Friendly, helpful staff but problem with delivery.

Staff were very friendly, helpful and informative. I specifically arranged for delivery of my unit on a day I would be in but it was sent "next day" instead and was left in an insecure place when I was out.

9 września 2026
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Odpowiedź od Taking Care

We're glad to hear the positive feedback on our staff. Thank you for sharing the delivery issue - your feedback has been noted.

Oceniono na 5 z 5

I purchased a 'Taking Care Anywhere'…

I purchased a 'Taking Care Anywhere' pendant from Age UK yesterday. I had several questions I needed answers to and Rebecca was very helpful. She talked me through options clearly and calmly.

16 września 2026
Opinia niezależna
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Odpowiedź od Taking Care

Hi Lynne,
Thank you for sharing your positive experience - we'll pass on the kind words to Rebecca!

Oceniono na 5 z 5

Niccholas

Excellent easy to set up helpful contact staff.
Delivery was excellent.

9 września 2026
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Odpowiedź od Taking Care

Hi Nicholas ,
We're glad to hear you've had such a positive experience so far, thank you for sharing.

Oceniono na 4 z 5

The Stamford lady advise given to myself and friend…

The advise given to myself and friend was clear and told of special offer for September .I accepted and the watch arrived ahead of delivery time and was set up by a friend
The only complaint I have is I still have not received the paper work to advise me how the amount paid was accounted for and and still waiting . This is frustrating.

4 września 2026
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Odpowiedź od Taking Care

Hi Jane,
We're glad to hear the positive feedback so far.

The confirmation of the payment dates and amounts due will arrive separately, at least 10 working days prior to the first payment date.

Oceniono na 5 z 5

Call answered quicklly

Call answered quicklly, lady was very helpful and spoke slowly and clearly and was very polite throughout.

8 września 2026
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Odpowiedź od Taking Care

Hi Steve,
We're glad to hear you've found our service prompt, polite and helpful!

Oceniono na 5 z 5

Clear introduction to the device and…

Clear introduction to the device and easy to set up. When activated very understanding personnel at end of phone.

4 września 2026
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Odpowiedź od Taking Care

We're glad to hear that the set-up process was easy, and that our staff were understanding - thank you for sharing your positive experience.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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