my mother had 2 falls outside the home - 1 at GP surgery another in the rain -and her alarm didn't activate. my mother told taking care and was told a manager would get back to her 2 weeks ago. This... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Phoned to order the personal alarm watch for my mother Rebecca was really nice and helpful in the phone. My only concern is I see its evri thats being used to deliver the parcel and I've had some bad... Zobacz więcej
Reakcja na opinię
Allison was very helpful and explained everything regarding the fall alarm. I felt that having the 30 day money pay guarantee takes the pressure of trying a new device for my mother. It will give us,... Zobacz więcej
Reakcja na opinię
I’ve had very bad hearing for years I have changed to a new supplier now I can hear things I haven’t heard for ages which is great a good investment I am nearly ninety My wife has died recently... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- również w kategorii:
- Agencja pomocy domowej
- Domowa opieka medyczna
- Opieka nad osobami starszymi
- Ostry dyżur
- Pomoc w domu
Napisane przez firmę
Taking Care has been providing personal alarm services for more than 30 years. We've supported over ¼ million people and their families with personal alarms and are a Trading Standards Approved personal alarm company.
Providing peace of mind and security
Napisane przez firmę
- We're proud of the service we provide
- We love it when our customers recommend us because that means they are happy with our service. That's why we offer a recommend a friend scheme that benefits you and the person you refer. It's our way of saying thank you.
- TSA certified member organisation
- We are members of the Telecare Services Association and our services undergo an annual stringent TSA audit. We handle over 1 million calls a year and helped over ¼ million people and their families, supporting customers and their families across the UK. We have been helping people live independently for over 30 years. Our emergency resolution team are chosen for their caring nature and are proud of the service they provide to our customers and families.
Free delivery
With a no quibble, 30 day money back guarantee
Dane kontaktowe
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Zjednoczone Królestwo
- 0800 085 7371
- enquiries@taking.care
- taking.care
Free delivery
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My mum fell and the watch didn’t work
My mum fell and the watch didn’t work. I’ve contacted customer service twice and had no response. Starting to feel like this is a scam!

Odpowiedź od Taking Care
You never know when you need help!
Recommend by a friend as I live on my own and her mother has the same system.
Great help from Rebecca who talked me through everything I needed to know, very easy and stress free. Easy to set up, booklet of instructions and set up process via the main control/receiver unit. A great
and neat system, highly recommended.
Glad to say I haven't needed to use it as but know it's there if I need it..

Odpowiedź od Taking Care

Odpowiedź od Taking Care
I was looking for a fall watch for my…
I was looking for a fall watch for my mum and spoke with Kiera Gilbert. She was amazing—so patient, kind and helpful. She took the time to explain everything clearly and answer all my questions, which made the whole experience much easier. Thank you, Kiera, for helping me feel more confident about choosing something for Mum.

Odpowiedź od Taking Care
Able to switch as needed from an electronic assistant to a very helpful person
Able to switch as needed from an electronic assistant to a customer service person. Very helpful. Rebecca spoke clearly, repeating as necessary (I have poor hearing). All queries resolved. My personal alarm watch now fully set up and daughter able to monitor me through Friends & Family app.

Odpowiedź od Taking Care
Great service!
Kiera was very helpful, friendly and explained everything in minute detail. It was a pleasure to deal with her.

Odpowiedź od Taking Care
Good service from Rebecca
Good service from Rebecca, all explained clearly.

Odpowiedź od Taking Care
Staff most helpful
Only had a few days, but does everything it claims too. Didn't find it too difficult to set up and when I contacted the call centre they answered within 30 seconds and were most helpful.

Odpowiedź od Taking Care
Sarah in the sales team was EXCELLENT!
Sarah in the sales team was exceptionally helpful. She gave great advice and guidance, guiding me in choosing the most appropriate service at the most affordable cost.

Odpowiedź od Taking Care
Good customer service
Good customer service - phoned to ask for advice and ordered over the phone rather than on line. Item arrived promptly and instructions easy to follow.

Odpowiedź od Taking Care
Friendly, helpful staff but problem with delivery.
Staff were very friendly, helpful and informative. I specifically arranged for delivery of my unit on a day I would be in but it was sent "next day" instead and was left in an insecure place when I was out.

Odpowiedź od Taking Care

Odpowiedź od Taking Care
I purchased a 'Taking Care Anywhere'…
I purchased a 'Taking Care Anywhere' pendant from Age UK yesterday. I had several questions I needed answers to and Rebecca was very helpful. She talked me through options clearly and calmly.

Odpowiedź od Taking Care

Odpowiedź od Taking Care
The Stamford lady advise given to myself and friend…
The advise given to myself and friend was clear and told of special offer for September .I accepted and the watch arrived ahead of delivery time and was set up by a friend
The only complaint I have is I still have not received the paper work to advise me how the amount paid was accounted for and and still waiting . This is frustrating.

Odpowiedź od Taking Care
Call answered quicklly
Call answered quicklly, lady was very helpful and spoke slowly and clearly and was very polite throughout.

Odpowiedź od Taking Care
Clear introduction to the device and…
Clear introduction to the device and easy to set up. When activated very understanding personnel at end of phone.

Odpowiedź od Taking Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.