I had a license issue with systools OST Converter. In a chat with their representative, Kaira Martin, my problem was resolved well. I use the product to troubleshoot Outlook issues for my clients. It... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I downloaded a tool to backup my IMAP emails on Mac. It didn't quite work, so we ended up moving to PC, where someone helped me, several hours later. I do appreciate the 24/7 customer service supp... Zobacz więcej
Even though my issue hasn't been resolved yet, I'm still giving your representative, Andreas Santos, a five star review. He spent over 2 hours with me and was very patient and helpful throughout. We e... Zobacz więcej
Kaira Martin was extremely helpful and knowlegable about needs and products. A lot of internet searching resulted in a lot options NOT needed. I have working OST and PST data files - very close to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
SysTools Software Pvt. Ltd. is a Data Recovery Company which has developed 170+ Software in Recovery, File Converter, Server Migration. We offering the Cloud Computing & Digital Forensics tool & service also.
Dane kontaktowe
528, City Centre, Sector-12, Dwarka,, 110075, Delhi, Indie
- 8376953238
- support@systoolsgroup.com
- systoolsgroup.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 37% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The license issue encountered in a…
The license issue encountered in a professional environment was resolved quickly. The support was practical and immediately effective.
You helped me test the Teams migration…
You helped me test the Teams migration system. Everything worked out in the end. Thank you for your help.
Great experience
Very good applications, efficient service, clear documentation. Many thanks to support and to Rob Lee for his quick and efficient help in resolving an issue.
Does not support OUTLOOK 365 ost files.
I needed to cleanup duplicate entries on my OUTLOOK Calendar and tried the SYSTOOLS app. It did not work since I am on OUTLOOK 365 where the master record is an OST file and SYSTOOLS only works with PST files. I spent time with online support and even allowed them to remote access my system to no avail. I was refunded in a few days after requesting such.
I was looking for support on Systools PST
I was looking for support on Systools PST Converter Tool and Kaira Martin from Systools was great in our support chat. Very quick answers and was able to help me.
Super Fast Efficient Live Chat
I needed assistance with installing a tool provided by SysTools, I used the live chat to try get some help and was assisted in minutes. I was very surprised at how quickly and correctly they assisted, not a bot answer or useless remark; it was actually the information I needed and immediately got it sorted.
Kaira Martin
Kaira Martin - Thanks dear for so prompt and helpful response, hope every team member learn from you on how to be a customer advocate, thanking you for resolving my problem
Software Configuration recovery
Used the software to recover setting for a VOIP system. It saved us hours of reconfiguation. Worked like a champ.
Excellent customer service.
Software was affordable and got the job done. Instructions were easy to undersand and also intuitive, in case you are the impatient type. But what I liked most was that customer service responded immediately when I switched computers and had a concern. It was an actual human being, by the way, not a chatbot. Andreas was polite and efficient and solved my problem quickly. In a world of AI and chatbots, this is a huge plus for me.
I bought the SysTools Outlook PST to…
I bought the SysTools Outlook PST to PDF Converter in February of 2018. Unfortunately, my 2018 activation code was denied by the 2025 program during its installation. I reinstalled the 2018 version, which worked with the old code and installed properly. However, the 2018 program needs Adobe Reader, but I have Adobe Acrobat. Adobe Acrobat is not compatible with the 2018 software, and Adobe Acrobat and Reader can't be installed together. I reached out to their support chat to configure the 2018 version to work with Adobe Acrobat instead of Adobe Reader. They offered a one-time upgrade to my license as a solution.
Fast, reliable PST viewer with excellent support
SysTools PST Viewer Pro is a dependable, well designed tool for viewing and searching PST files. It runs smoothly, loads quickly, and the interface is clean and intuitive. Their customer service has been excellent. I have been very impressed with the fast, professional responses, and that is why I have remained a loyal customer since 2015. Five stars.
Had a great support and troubleshooting…
Had a great support and troubleshooting session with Backup and Restore with Alan !
Thanks Alan!
Quick response, everything sorted quickly
Rob Lee was very helpful and sorted my issue quickly, great service, thanks.
Old version updating
I hade an old version (2010) with no license information which no longer worked. The support team helped me through and offered a discount for the latest version.
Very pleased with the support as well as the product (PDF Unlocker)
This guy knows what he is doing
This guy knows what he is doing. There have been times when I contact support and I think that I might know more than the "expert". Thank you
Software worked as described on their…
Software worked as described on their website and the support staff answered my questions very promptly.
Tried to pressure me into leaving a good review
I contacted their Live Chat support to ask for help since the PC I had installed one of their tools on died. I asked if I could move the license to my new PC, and their response was that they were willing to do that, once I had written a positive review here on Trustpilot and the review was live.
I don't respond well to pressure, and I do NOT need your product that badly. Your methods are appalling, and you should be ashamed of yourself, if this is the only way you can get positive reviews.
Do better!
In response to company reply: Correct, but that does not change the fact that you broke Trustpilot rules and tried to make me write a positive review first. It was clearly stated by the agent, that the license would be released once the positive review was live.
I'll happily provide a screenshot as evidence.

Odpowiedź od SysTools
Works perfectly every time I need it.
Good customer service
I used SysTools Data Wipe perfectly fine for a time and needed to install it again on a reinstalled machine. Apparently, I purchased a Personal License that can be used on one machine and is not transferable to another machine once deployed, but they were nice enough to release a new license for me. Thanks guys!
I was granted an opportunity to install…
I was granted an opportunity to install Systools PDF Unlocker on a new computer after uninstalling it from my old computer. Usually, this transfer is not allowed after the program has been installed on an old computer.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







