I had a license issue with systools OST Converter. In a chat with their representative, Kaira Martin, my problem was resolved well. I use the product to troubleshoot Outlook issues for my clients. It... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I downloaded a tool to backup my IMAP emails on Mac. It didn't quite work, so we ended up moving to PC, where someone helped me, several hours later. I do appreciate the 24/7 customer service supp... Zobacz więcej
Even though my issue hasn't been resolved yet, I'm still giving your representative, Andreas Santos, a five star review. He spent over 2 hours with me and was very patient and helpful throughout. We e... Zobacz więcej
Kaira Martin was extremely helpful and knowlegable about needs and products. A lot of internet searching resulted in a lot options NOT needed. I have working OST and PST data files - very close to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
SysTools Software Pvt. Ltd. is a Data Recovery Company which has developed 170+ Software in Recovery, File Converter, Server Migration. We offering the Cloud Computing & Digital Forensics tool & service also.
Dane kontaktowe
528, City Centre, Sector-12, Dwarka,, 110075, Delhi, Indie
- 8376953238
- support@systoolsgroup.com
- systoolsgroup.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 37% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The tool works every time with no…
The tool works every time with no problems.
Online chat support very helpful
Online chat support very helpful
Chat with Rob Lee effectively solved my issue.
Quick fix on a busy workday
Andreas was quick and easy to get in touch with. It took less than three minutes to resolve my issue. Thanks!
Rob Lee was very helpfully
Rob Lee was very helpfully with my issue and has went above and beyond to assist me in resolving my issue
As an attorney this tool is priceless
As an attorney this tool is priceless for extracting emails. Also, anytime I need help with the software, no matter what time, there is someone available to assist. This time, Rob Lee helped me and he was extremely knowledgeable to get me up and running quick. I appreciate the assistance and patience.
Rob Lee helped me.
Rob Lee helped me.
I was nervous & inexperienced.
Unsure if I could do what needed to be done.
Unsure if it would work or not.
I chatted with a live agent called Rob & he looked into what needed to be done, free of charge and assured me it would work. I bought the product, sent him POP & he sent me what I needed without me having to do much. I'm glad I made that purchase & I'm grateful for the service & reassurance. Thanks again.
Excellant App- Highly recommended
really great product
great product, and it´s very easy to work with. the techcnical support is great and very quick to answer ( no IA ! that´s great )
thank you for your prompt Support
i get the prompt Support from Ms. Kaira Martin
Thank you for the Prompt Support
Thanks to Kaira Martin for providing reactivation codes for my lifetime licenses
A few years ago, I bought a couple licenses with SysTools and wanted to reactivate those as I purchased a new computer (and retired my old one). Initially, I was asked to re-purchase, however, once I made SysTools aware that I had purchased lifetime licenses, Kaira Martin was quick to help to provide reactivation keys. Thanks, Kaira!
I'm so glad to have you
On this last day of 2025, you saved me from such a problem that I want to thank everyone involved. Thanks to you, my friends and I started the new year happily. I'm so glad you exist.
Safe and successful
It's one of the very few tools I've used and recovered data from over the years that gives me confidence. Thank you.
Outlook attachment extraction made simple
I took on a project of extracting attachments from 5 years of email in outlook. SysTools Outlook Attachment Extractor made this very simple. The interface was intuitive and easy to follow. A few questions I had were answered by the product demo video on their website. I saved hours and hours of labor with just a few clicks. Feels good to be organized again.
Great Software, Great Service!!
What I respect about this company is the incredible customer service you receive. No matter what time of day or night, they are there to help you through your issues. Great software and great people. A+++++
Worthless Recovery Tool
The product: SysTools BKF Recovery v10.0 (full version)
First of all, it was difficult to activate the product—I had the trial version and then purchased the full version. I had to contact support and was told I had to completely delete the app and start over to get the full version loaded.
There is no “save” of data. With each use, I had to completely reload the full external hard drive. Very time consuming. When I found a file and wanted to open it, whether to export or add to any folder on my laptop, I could never actually read any document. I tried to save and open with Microsoft Word. Nothing would open and many errors would appear. The product is difficult to navigate. It is not user friendly in the least. This product is not what I expected. I attempted to initiate a refund by contacting the sales department. This company is located in India, by the way. They have yet to respond. I would like to warn anyone who is considering this product. Find some other solution. DO NOT USE THIS SITE. IT IS A SCAM.
Update on 12/31/25:
This software is antiquated. It reminds me of systems that I used in the 1990s. It could really use an upgrade to a more current, reliable functionality.
I misunderstood what this product was meant for. I was disappointed that it would not meet my needs. I felt I was tricked into buying because it was promising results that it didn’t deliver.
I wanted to find and recover a Microsoft Word document that I made on our previous home desktop computer. The files on this computer were downloaded to an external BKF before it was removed from the home and donated.
I asked Grok which system would best fit my needs. I was considering another tool. I had Grok do a side-by-side comparison and Grok recommended Systools. From the information I gathered, it seemed Systools was the product I needed. Its site gives directions on “How to Repair Corrupt Backup (BKF) File” with this product “Systools BKF Recovery v10.0 (Full Version).
I could neither extract nor export any information or file. All I was able to do was see a list of all the files on the external hardware I had. I tried multiple files. Nothing would open.
I initiated a Live Chat Support correspondence to get help with my struggle with the product. I was given links to ‘how it works’ and encouraged to follow the instructions. It was exactly the things I had already done. I was told that my file must be corrupted and I would have to use some other “word repair tool” because this product only extracts data from BKF files, it doesn’t repairs files.
I began to assume this site wanted me to purchase more products or bundles to “fix” my files. I really do not feel this is the company that I should be doing business with.
As I became aware of this company being based in India, it seemed possible there were language barriers, cultural barriers, and geographical barriers that would make it extremely difficult for me to communicate with them.
They do have a claim that they will offer a 30-day money back guarantee. I emailed them and requested a refund. This I did within 24 hours of my purchase. I did not receive any response for over another 24 hours and was told my refund would be processed within 24 hours. It has been 48 hours and I am still waiting.
The Systools representative was apparently extremely frustrated and disappointed with my negative review and is demanding an update from me. I believe my refund is being held for ransom until I can say something nice about the company or product, which only makes me more determined to believe this company is not trustworthy.
I feel I was misled by assuming this was a reputable company due to the reviews. I’m usually a person who believes “if you can’t say something nice, don’t say anything at all”. I don’t like to give poor reviews, however if someone could benefit from my experience, then it is imperative that I share my knowledge.
SysTools support was prompt and…
SysTools support was prompt and responsive to my support request when I needed to reinstall the application on a new computer.
Love the product
Love the product, and the customer service is understanding and helpful.
Amazing Service
I was ready to call it a day and request a refund as nothing was working for me. Derek Wills was nothing short of amazing. He walked me through the set up , helped with all my questions and got it installed and working. I was so ready to give up before my chat. Give him a raise he saved a client for sure. Kudos. Can't say enough good about him.
Andrea was very understanding about my…
Andrea was very understanding about my situation and helped me get a replacement activation code.
I had a problem with activation
I had a problem with activation. Kaira Martin was available right away in the chat and helped take care fo this.
I appreciated the quick service and that chat had a live person as often there an AI bot which doesn't really.
Thank you for great service and software.
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