Absolute con - AVOID THIS COMPANY I bought a dog toy from them and it lasted 30 seconds, after asking for a refund and sending a picture of the defective product they emailed me back stati... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unterirdische Qualität, bitte nichts kaufen! Gaukelt auf den Produktbildern hohe Qualität vor, ist aber nur billiges dünnes Holz mit schlechtem Aufdruck und erstattet nicht mal das Geld, wenn die Ware... Zobacz więcej
False advertisement. I ordered an acrylic clock. Received a kit with clock hands and battery box and picture to mount the kit. I should have known better. Avoid ordering from this company. Very decei... Zobacz więcej
Pongo una estrella, porque no puedo poner 0. Miras las imagenes y parece un producto de calidad, pero, creerme si os digo que para nada. Esperas recibir una figura con la sensación de imagen 3D y... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.
Dane kontaktowe
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou, Fujian,China, 350007, Fuzhou, Chiny
- swangift.order@gmail.com
- swangift.com
1,5
Bardzo słaba
291 recenzji
Odpowiada na 87% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Inni użytkownicy przeglądali również
Sent wrong item and tried to charge me more for the right item …
Id give this company 1 star because they do respond to emails swiftly and that’s as good as it gets, ordered a Pixar character style ornament and got sent a acrylic picture instead, spoke to the company and they tried to charge me for shipping or accept 50% refund because of there mistake then they refused to send me what I paid for id avoid this company at all costs
17 października 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
BUYERS BEWARE
BUYERS BEWARE - DO NOT ENTERTAIN THIS COMPANY !!!!!
Read all customers reviews first …we all cannot be wrong.
As advertised they say product will be made 5-7. Days on their website - absolute rubbish and what followed was nothing but patronising and short poor automated emails.
They did not deliver goods I paid for in time scales they said and had the cheek to offer a bracelet has a goodwill offering of being late when I rejected this and asked for full refund they said would charge 70% of refund for materials costing (this is not in there T&C’s)
Eventually after weeks and weeks I had to open a dispute case with PayPal to get full refund back which has taken approximately 22 days .
I cannot emphasise this enough to all buyers READ THE REVIEWS AND DO NOT BUY FROM THIS COMPANY TOTAL WASTE OF TIME !!!!!
9 września 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Got the product I ordered in a timely…
Got the product I ordered in a timely manner no problems at all
9 października 2025
Opinia niezależna
Odpowiedź od Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Personalised cartoon rose tree.
Personalised cartoon rose tree.
Updates on order and answered all queries by email. Update when item were shipped and tracking provided.
Excellent quality well made and excellent communication. Does take a while to be made and shipping is as expected time frame.
3 października 2025
Opinia niezależna
Odpowiedź od Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Items that’s was sent was awful asked…
Items that’s was sent was awful asked for refund only got 70 per cent back of my order couldn’t give them as presents would never buy from them again rubbish
4 września 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Don’t touch them with a barge pole
Don’t touch them with a barge pole. I ordered a glass dome cartoon night light for my sons birthday, it said 5 days delivery but it took 6 weeks so my sons birthday had passed. When I received it the glass was broken so I opened a dispute with PayPal with pictures showing the broken glass, as it’s useless and cannot be used, but PayPal have refused a refund so now I’m £37:43 down, I don’t get it as I provided pictures of the glass and if I could upload them to here I would do, please don’t buy from them as I wouldn’t want anyone else be out of pocket
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
**AVOID**
**AVOID**
How this company has more than a 1 Star rating is incredible. Complete, total, utter rip off. False Advertising, Misleading, Fraudulent (until you really really read the small print where the words 2D are written as if to mock you on full exasperated read once you have received the product). Do not be fooled by the pretty pictures - they may as well put a picture of solid gold - you aren’t getting it !! I blame myself entirely for falling for these charlatans… Congrats Swangift - you got me !
13 października 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Avoid like the plague
I would like to thank Swangift for reminding me that not all business’ are legitimate and professional. And for reminding me to read reviews before purchasing online, as what is offered is not always what is provided, in order to not waste my time and money like I unfortunately did.
On ordering a custom carved woodwork piece, where the photo is meant to be “carved into wood”, “hand painted and burned on natural wood” with “3D detail", I received a piece of wood that had a low quality picture printed, not carved, by what looked like a cheap printer that needed an ink change. In essence, firewood kindling…
On advising my dissatisfaction and requesting a correctly produced item, I was asked to pay for postage upfront (I eventually begrudgingly agreed), but then refused when I was given a new invoice where the postage was 170% of the original postage amount!
I was then given a 50% refund for my firewood…
Credit where due, the time for postage, response in emails and refund was satisfactory.
12 października 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Odpowiedź od Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Worthy of zero stars- AVOID!!
Sorry but absolute garbage. Avoid this company.
If the company was in the UK, it would have been reported to the Trading Standards Authority for miss selling products and false advertising.
Utterly disgraceful.
The product it self didn’t remotely resemble what the photos show. For £48 I was expecting a figurine and received a cartoon cut out. And just to be sure they distorted the face of the person whose photo I sent. His arms were a different colour to his face.
It was bought as a birthday gift. Might throw it away as I’m too embarrassed to give it. Took a month to arrive and was totally underwhelmed with it.
If the company reads this then you should give me a refund.
If they sold what they advertised, maybe using a 3D printer they would have got better reviews.
My mistake was not reading the reviews before ordering.
No doubt I’ll be getting a generic reply email from the company which will be of no benefit or use.
10 października 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Don't bother…not buying what yut think
The picture I sent to put on a figure face had be AI"d my granddaughters eyes were widened, and her teeth had been straightened meaning it looked nothing like her £35 wasted! Don't spend your money here and when I complained I heard nothing, a present I couldn't give
1 września 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
delivery time stated 7 days is never met, very poor customer service
delivery time stated 7 days is not met; For me delays was several weeks. Customer service is very poor: they report getting generic replies (“it’s in production”, “be patient”) over and over, requests for refunds being ignored or refused. Never pay with a debit card!!! This way, you can cancel the transaction if promises are not kept.
20 września 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Avoid!!!
Avoid!!!!
I ordered what I thought was a 3d figure of my husband and his car. It arrived as a AI photo printed onto a piece of plastic. It looked nothing like him.
I am so disappointed and I paid £40 with shipping.
I’ve complained to them and all they can offer is a 50% refund
Please do not order from here
6 października 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
DO NOT BUY FROM THEM
DO NOT BUY FROM THEM. they say 17 working days but it's truly not that. I needed it as a gift by a certain time. I've now pushed to get this refunded back. Their service is to ignore what you're asking for and just convince u that you'll like it. Ignoring that u want your money back, they just push to send the item right away. Too late. The birthday is past already.
8 października 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
What a joke
What a joke.
Complete waste of money.
All this is, is flat piece of press board with an image pasted to it.
Was a retirement gift for a colleague I'm too ashamed to give it to him.
1 października 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Nothing received
Nothing received! No refund received!
DO NOT USE THIS COMPANY, IT’S A COMPLETE SCAM!!
1 października 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
I didn't receive what was advertised and purchased
I purchased what was advertised as a Disney animated toy like figurine that was the likeness of a downloaded personal photo.
Instead, what I received (4 weeks later even though on the website it said 6-8 working days delivery) was a plexiglass cut-off with a printed animated photo.
It is a scam!
On the website,what they offer is completely different from what you will receive.
It is false advertisement and they should be shut down.
Had I known it would be coming from China, I would have never ordered and paid over thirty pounds for something I would have got made in the UK for £15 max.
Avoid this company and others like this. They are scammers and based somewhere in China.
Do your research before considering buying any products from them or any other company like this (which likely would be from China).
9 września 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
I ordered a personal image on a 10"…
I ordered a personal image on a 10" figurine motorcycle and received a 10" plywood cut out of a motorcycle with my friend's image on the motorcycle enlarged to be unrecognizable. No figurine just a piece of cheap plywood with an image imprinted on it for $50 +. CHINESE RIP OFF DO NOT BUY HERE!!
25 września 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Ordered a pic of my wife and when it…
Ordered a pic of my wife and when it came t looked bugger all like her…
Will never bother with this site again
1 października 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Awful
It was a birthday gift and it took over a month to receive the order well after the birthday. Tried to cancel the order and i was told i was going to receive a 70% refund but i never got it, instead I they went ahead i sent me the order.
The caricature of the picture i sent does not look like the picture.It has four fingers on one hand and the date for the birthday is wrong!
Customer service it’s awful, they only care about getting your money.
7 sierpnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
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