The trip has been amazing, South Africa is an amazing country. The Cape Grace is a top notch hotel with a fantastic staff. The Lions Sand Ivory Loge could not have been better, we saw the Big 5 within... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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We worked primarily with George for our honeymoon in New Zealand and he did a great job helping organize everything. We always got timely and detailed communication regarding next steps and all activi... Zobacz więcej
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I had a little less than 2 weeks between a group tour in Mongolia and a group tour in eastern Australia. Swain put together a customized tour for 2 of us to Perth and Broome in Western Australia and t... Zobacz więcej
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Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Zobacz więcej
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Informacje dotyczące firmy
- Organizator turystyki
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Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Dane kontaktowe
19041, Haverford, Stany Zjednoczone
- 1-800-227-9246
- info@swaindestinations.com
- swaindestinations.com
4,9
Doskonała
235 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic experience from beginning to…
Fantastic experience from beginning to end.
They were so helpful when arrangements needed to be changed due to fires and helped create a wonderful vacation in the midst of difficult circumstances. Were invaluable with getting items returned to us which were left in a hotel. Highly recommend on all fronts!
24 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Jennifer,
Thank you for your recommendation, which we do appreciate. It is rewarding to know that we were able to create a wonderful vacation experience for you, despite the difficult circumstances at the time.
Kind Regards,
Anne Pace
Customer Success Manager
From start to finish
From start to finish, everything was arranged with ease. Great knowledge and very helpful in assisting the planning process. The guests were very pleased with the itinerary, accommodations, transportation, and sights.
24 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Marty,
Our goal has always been to provide a seamless customized travel experience which your guests were able to enjoy. Thank you for your follow up and it is good to know that the planning process went well for you also.
Kind Regards,
Anne Pace
Customer Success Manager
great planning
great planning, communication, results....very knowledgeable
18 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Mike,
It is so good to know that the great planning and communication had such good results and that your recent trip was a success. We appreciate your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Traveler loved the trip and all of the…
Traveler loved the trip and all of the services.
Thank you.
13 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Ann,
We are so happy that your client loved their trip and the services included. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Very knowledgeable and responsive team…
Very knowledgeable and responsive team planning the trip. The actual trip was excellent - guides were fantastic and all arrangements were perfect!
12 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Atlanta World Traveler,
Thank you for your comments. It is a pleasure to hear that your trip was excellent, with fantastic guides and perfect arrangements.
Kind Regards,
Anne Pace
Customer Success Manager
Swain is excellent and my experiences…
Swain is excellent and my experiences for clients and for myself have been every bit as good as I could want.
6 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Thank you for sharing your positive experiences in working with Swain Destinations and we look forward to continuing our partnership.
Kind Regards,
Anne Pace
Customer Success Manager
I couldn't be happier with the service…
I couldn't be happier with the service I received from Swain!! They were on top of every component of the booking. Including informing me of the fires that were taking place in Australia at the time of travel. I will definitely be using them again!!
5 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Toni,
Thank you! We look forward to working with you again and we are pleased that you were so happy with our service.
Kind Regards,
Anne Pace
Customer Success Manager
Excellent planning and communication
4 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Anne,
Thank you for sharing your feedback. Good communication and excellent planning are two key components of a successful customized itinerary and I am happy to know we provided this for you.
Kind Regards,
Anne Pace
Customer Success Manager
Connie was efficient and never…
Connie was efficient and never complained about changes my clients made because of the fires.
Received 3 texts from my clients telling me how much they were loving their trip in Australia/New Zealand and that everything was working just like we had planned, which is always great to hear!
3 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Dianne,
It is always great to hear, that everything is working just as you had planned. It was so nice that your clients kept in touch with you, to let you know how much they were enjoying their time in Australia and New Zealand. Thank you!
Kind Regards,
Anne Pace
Customer Success Manager
Smruti is a delight to work with and…
Smruti is a delight to work with and she put together a wonderful trip for my clients, Eli and Randi Kramer. Can't wait to hear their comments when they return from their trip.
3 lutego 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Carole,
We are so pleased to have been able to help you in putting together a wonderful trip for your clients. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Five star rating for Swain
The people I have worked with at Swain are knowledgeable and professional. It is a pleasure to work with this company.
I have been in the business for over 50 years and I give them
5 Stars.
27 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Ruth,
We appreciate your 5 Star Review and are so pleased that you have enjoyed working with our company and our knowledgeable and professional consultants.
Kind Regards,
Anne Pace
Customer Success Manager
I have been very happy working with…
I have been very happy working with Darren for Australia and New Zealand and the infamous Donna Blumeris for Africa.
21 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Hello Nancy,
Thank you for your support and we are pleased that you have enjoyed working with our team of destination specialists to create outstanding travel experiences for your clients.
Kind Regards,
Anne Pace
Customer Success Manager
Family trip of a lifetime
We had a spectacular time!! Izzy planned a perfect vacation for our family!!
20 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Shawna,
It is wonderful to know that we helped plan a perfect vacation for your family and that you had a spectacular time. Thank you for sharing this with us and welcome home!
Kind Regards,
Anne Pace
Customer Success Manager
Best Travel Company
Best Travel Company. They are super easy to work with providing seamless experiences.
20 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Jason,
Thank you! So glad you enjoy working with us and that you have found us super easy to work with in providing seamless experiences. We value your support.
Kind Regards,
Anne Pace
Customer Success Manager
Swain and particularly Grant St Clair…
Swain and particularly Grant St Clair Put together a once in a lifetime 2 week Australia trip for my family. Not only was Grant dealing with less then a month deadline he was able to overcome weather and holiday restrictions and cater to different family members Interests. From beginning to end the service was the best I’ve encountered. Every detail was seamless. Usually when traveling I would typically spend hours of time researching and planning to narrow down sites, restaurants, shopping, etc.. however for this trip I left it all to Grant. We gave him our basic likes and he put together an opportunity for us to make some of the best memories we will ever have. I would definitely recommend Swain, I love luxury travel, being pampered, fine dining and unique adventures.
18 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Jennifer,
It was such a pleasure to read your comments and to know that during your recent trip, your family had an opportunity to create some wonderful memories. We are happy to have been part of this process and that one of our consultants was instrumental in planning a seamless experience for you.
Kind Regards,
Anne Pace
Customer Success Manager
It was an excellent trip
It was an excellent trip. Loved my travel agent Garry Plant!
18 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Ingrid,
We are so glad to know that you had an excellent trip and that you enjoyed working with our consultant. Thank you.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
Love working with Swain.
17 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Karin,
We value your comment and we are delighted to assist you in planning memorable vacation experiences.
Kind Regards,
Anne Pace
Customer Success Manager
Wonderful trip
We could not have been happier. There were a couple of misunderstandings but nothing serious. Our trip went off like clockwork.
16 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Jane,
We are so pleased that your trip went smoothly and that you could not have been happier with your recent travel arrangements. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Odpowiedź od Swain Destinations
Dear Donna,
Thank you for your follow up and for letting us know that one of our consultants went "above and beyond" for your clients, to ensure that their recent vacation experience was excellent.
Kind Regards,
Anne Pace
Customer Success Manager
Excellent follow-through on last minute…
Excellent follow-through on last minute arrangements! Clients had a great time!
15 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Sheila,
Thank you for letting us know that your clients had a great time on their recent trip and that our follow through on last minute arrangements was excellent!
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
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